GEM

Aadhaar Enabled Biometric Attendance System Tender GeM 2025 - AEBAS Compliance, Service centres India

Posted

21 Oct 2025, 03:41 pm

Deadline

07 Nov 2025, 04:00 pm

Latest Corrigendum Available

Progress

Issue21 Oct 2025, 03:41 pm
Corrigendum31 Oct 2025
AwardPending
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Quantity

8

Bid Type

Two Packet Bid

Key Highlights

  • OEM/Authorized Seller with India-based after-sales service required
  • 25% quantity variation right during and after contract period
  • Functional Service Centre in each consignee state; establishment within 30 days if not present
  • Escalation matrix for service support must be provided
  • State-level MSE reservation for eligible bidders with valid Udyam Registration
  • Procurement emphasizes domestic manufacturing and service readiness
  • No BOQ items; broad AEBAS hardware/software solution implied
  • Delivery period adjustments based on contract quantities with minimum 30 days

Categories 2

Tender Overview

The tender seeks supply and deployment of an Aadhaar Enabled Biometric Attendance System (AEBAS), categorized under the government procurement umbrella via GeM. Details show an option clause allowing a ±25% variation in quantity at contracted rates, with delivery timelines linked to the original delivery order and extended period calculations. The bid emphasizes OEM/authorized seller support with India-based aftersales and a state-level MSE reservation for eligible bidders, indicating a push to domestic manufacturing and service coverage. No itemized BOQ exists, signaling a broad hardware-software attendance solution requirement rather than a single SKU. The procurement aims to equip multiple locations with standardized biometric attendance, backed by service centres and escalation processes. Unique clauses include service centre establishment within 30 days of award and a defined escalation matrix for service support, underscoring reliability and post-sale responsiveness.

Technical Specifications & Requirements

  • Product category: Aadhaar Enabled Biometric Attendance System (AEBAS) with generic device specs (store description, OS, biometric mode, language support, connectivity, power, battery capacity mentioned).
  • Key technical expectations: biometric identification capability, hardware connectivity, and power specifications, plus minimum battery capacity in mAh.
  • Compliance signals: emphasis on OEM/authorized seller with India-based aftersales support; on-site or carry-in warranty terms to be clarified later; escalation matrix is required.
  • Service network: functional service centre in the state of each consignee location or establishment within 30 days of award; warranty coverage terms impact payment release.
  • Qualification hints: MSE reservations for eligible state-based bidders; must be OEM/manufacturer with online validated Udyam registration; evidence of service capability and documentation.

Terms, Conditions & Eligibility

  • EMD/guarantee: Not explicitly specified in the accessible data; bidders should anticipate standard GeM procedures for EMD or security deposit.
  • Delivery: Option clause allows quantity adjustments up to 25% during contract; delivery timeline tied to last date of the original delivery order with minimum 30-day extension, if exercised.
  • OEM/Imported products: If imported, OEM or authorized seller must have registered office in India for after-sales service; document submission required.
  • Service & support: Establish/verify functional service centres; provide escalation matrix contact details.
  • Purchase preference: State-level MSE reservation for eligible Micro and Small Enterprises with valid Udyam Registration; bidders must be OEM/manufacturer to avail benefits.
  • Documentation: Submit evidence of service capability, OEM authorization, and Udyam registration; ensure compliance with local procurement rules.

Key Specifications

  • AEBAS product category and generic hardware specification

  • Device Operating System: specified in tender text as generic

  • Biometric Identification Mode: specified in tender text as generic

  • Connectivity: defined as a hardware connectivity requirement

  • Power: includes minimum battery capacity in mAh

Terms & Conditions

  • Option clause allows ±25% quantity variation at contract rates

  • OEM/Authorized Seller must have India-based after-sales support

  • Service centres required in each consignee state; 30-day establishment window

  • Escalation matrix for service support must be provided

  • State-level MSE reservation available for eligible Udyam-registered bidders

  • Delivery timelines linked to original order date with defined extensions

Important Clauses

Payment Terms

Not explicitly specified in available data; follow GeM standard terms and any contract-based terms after award

Delivery Schedule

Delivery period starts from the last date of the original delivery order; extended time follows (Additional quantity ÷ Original quantity) × Original delivery period, minimum 30 days

Penalties/Liquidated Damages

Not specified; expect standard procurement penalties as per GeM terms or contract

Bidder Eligibility

  • OEM/manufacturer status with proof of manufacturing capabilities

  • Udyam Registration valid and online verified for state-level MSE preference

  • Service centre availability or commitment to establish within 30 days of award

  • India-based after-sales support for imported products; registered office in India

Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Generic Description of Store Aadhaar based biometric attendance system with TCP/IP based communication and compatible with related NIC AEBAS application with mounting bracket/accessories and standard 1 year warranty (including 1 Year RD Service)
Generic Device Operating System Android Based, Linux Based
Generic Biometric Identification Mode L1 STQC certified Fingerprint Scanner Registered Device, Aadhaar Based Face Authentication System
Generic Language Support English, Hindi
Hardware Specification Connectivity Bluetooth, Wi-Fi, Ethernet, 2G/4G/LTE/5G
Power Minimum Battery Capacity (in mAh) Yes with (5,001 to 10,000) Battery, Yes with (10,001 to 20,000) Battery Or higher

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AEBAS deployments

4

Financial statements demonstrating stability

5

EMD/Security deposit documentation (as per buyer terms)

6

Technical compliance certificates for biometric devices

7

OEM authorizations or Authorized Dealer certificates

8

Udyam Registration certificate (for MSE preference eligibility)

9

Service centre establishment proof or plan

10

Escalation matrix with contact numbers

Corrigendum Updates

1 Update
#1

Update

31 Oct 2025

Extended Deadline

07 Nov 2025, 04:00 pm

Opening Date

07 Nov 2025, 04:30 pm

Frequently Asked Questions

How to bid in Aadhaar Enabled Biometric Attendance System tender in India 2025?

Bidders must register on GeM, verify OEM eligibility, submit GST, PAN, experience proofs, financials, and OEM authorization. Ensure service centre readiness and provide escalation matrix. The bid permits ±25% quantity variation and requires India-based after-sales support for imported items.

What documents are required for AEBAS procurement in GeM bids?

Submit GST, PAN, company registration, experience certificates for similar deployments, financial statements, EMD documentation, OEM authorization, and proof of service centre. Include Udyam registration if seeking state-level MSE preference and escalation matrix with service contacts.

What are the technical specifications for AEBAS devices tender 2025?

The tender specifies generic hardware specs: device OS, biometric identification mode, language support, connectivity, power, and a minimum battery capacity in mAh. Ensure compliance with biometric accuracy and secure data handling per standard procurement guidelines.

What is the delivery timeline for quantity variations in AEBAS tender?

Delivery timing follows the original delivery order end date; if quantities increase by up to 25%, the extended delivery is calculated as (increased quantity/original quantity) × original delivery period, with a minimum 30 days extension.

Are MSE bidders eligible for preference in AEBAS GeM bids?

Yes, state-level MSE preference is available for bidders who are manufacturers with valid Udyam Registration online verified. Traders are not eligible; ensure you are the OEM of the offered product and provide documentary evidence with the bid.

What about after-sales service requirements for AEBAS procurement?

Bidders must have a functional service centre in each consignee state or commit to establishing one within 30 days of award. An escalation matrix for service support must be provided to ensure timely issue resolution and maintenance.

What standards or certifications are expected for AEBAS systems?

The tender emphasizes OEM authorization and India-based after-sales support, with references to standard procurement compliance. Specific BIS/ISI or ISO certifications are not explicitly listed in the data; ensure OEM-approved certifications are ready for submission.

How is the supplier evaluated for service capability in AEBAS bid?

Evaluation hinges on OEM status, service centre presence (or plan to establish within 30 days), escalation matrix availability, and demonstrated experience in similar biometric attendance deployments. Online Udyam verification strengthens eligibility for MSE benefits.

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