Open State Governments & UT NPROCURE

Gandhinagar City Bus Fare Collection Tender | Government RFP for Fare Collection Agency

Bid Publish Date

09-Nov-2025, 10:30 am

Bid End Date

08-Dec-2025, 6:00 pm

Location

GANDHINAGAR , GUJARAT

Progress

Issue09-Nov-2025, 10:30 am
AwardPending
Explore all 4 tabs to view complete tender details

Tender Type

Open

Sector

State Governments & UT

Tender Fee

₹17,700

Contract Form

Service

Completion Period

As per tender Document Attached

Currency Type

Single

Categories 3

FEES COLLECTION MISCELLANEOUS SERVICES

The Gandhinagar Municipal Corporation is inviting bids for a Fare Collection Agency to manage city bus fare collection services. This government tender aims to enhance urban mobility by implementing a reliable, secure, and efficient fare management system. The project involves deploying contactless fare collection hardware, software integration, and ongoing maintenance, ensuring seamless revenue collection for Gandhinagar's public transportation network. Bidders must meet strict eligibility criteria, submit detailed technical and financial proposals, and adhere to the specified timelines. This opportunity is ideal for transportation service providers, technology firms specializing in fare management solutions, and public transit operators seeking to collaborate with government authorities for urban development. The tender process emphasizes transparency, security, and operational excellence, with a focus on improving commuter experience and revenue efficiency in Gandhinagar.

Scope Of Work

The selected agency will be responsible for the following tasks:

  • Implementing and managing the fare collection system for Gandhinagar city buses.
  • Ensuring 24/7 operational availability and system reliability.
  • Providing real-time data reporting and revenue tracking.
  • Maintaining and servicing fare collection hardware and software.
  • Training municipal staff on fare system operations.
  • Ensuring compliance with government regulations and standards.

The process involves:

  1. Deployment of fare collection hardware and software.
  2. Integration with existing transit management systems.
  3. Staff training and system testing.
  4. Launching the fare collection service.
  5. Ongoing maintenance and support.
Specification Details
System Type Contactless smart card and QR code-based fare collection
Hardware Ticket vending machines, validators, and card readers
Software Revenue management and reporting platform
Service Level 99.9% system uptime
Data Security Compliance with IT security standards

The agency must ensure transparent fare collection, secure data handling, and seamless user experience for commuters.

Technical Specifications

The fare collection system must support contactless smart card and QR code-based transactions. Hardware components should include ticket vending machines, validators, and card readers with a minimum processing speed of 2000 transactions per hour. Software must provide real-time revenue tracking, data security, and seamless integration with existing transit management systems. The system should be scalable to accommodate future expansion. Technical parameters include:

Parameter Requirement
Processing Speed ≥2000 transactions/hour
Data Encryption AES 256-bit
Hardware Compatibility Compatible with standard bus hardware
Software Platform Cloud-based or on-premise with remote access

Sequential procedures involve hardware installation, software configuration, testing, and staff training, followed by system go-live and ongoing support.

Financial Requirements

The estimated project budget ranges from INR 10,00,000 to INR 15,00,000. The cost breakdown includes:

Cost Component Estimated Cost
Hardware Procurement INR 4,00,000
Software Licensing & Setup INR 3,00,000
Implementation & Training INR 2,00,000
Maintenance & Support (annual) INR 1,00,000

Payment terms specify 30% advance payment upon contract signing, 40% after hardware deployment, and remaining 30% post successful system launch. Bidders must submit detailed financial proposals aligned with these terms.

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Eligibility Criteria

✓ Must have valid digital certification (as per certificate details provided).
✓ Must submit all required preliminary documents including tender fee and EMD.
✓ Must have prior experience in fare collection or transportation services.
✓ Must demonstrate financial stability with relevant financial documents.

Qualification Criteria Minimum Requirement
Experience in Transit Services At least 3 years
Financial Turnover Minimum INR 50 lakh annually
Certification Valid digital certificate as specified
Past Projects At least 2 similar completed projects

✓ Bidders must meet all eligibility requirements to qualify for the evaluation process.

Bidding Process

Process Timeline

1. Preliminary Stage

15-12-2025 12:00

2. Commercial Stage

15-12-2025 12:05

Required Forms

Preliminary

Tender Fee Form

Library-Standard

Required

Emd Fee Form

Library-Standard

Required

Commercial

Annexure 8 Format of Price Bid

User Defined Template-Secured

Required

Required Documents

Stage - Preliminary Stage

1

Scan Copy of Tender Fee

Required
2

Scan Copy of EMD

Required
3

Attach all tender supporting documents as mentioned in tender documents

Required

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the deadline for bid submission?

The bid submission deadline is 18:00 hours on 8th December 2025. Bidders must upload all required documents and proposals before this time to be considered.

What documents are required to participate?

Participants must submit:

  • Scan copy of tender fee
  • Scan copy of EMD
  • All supporting documents as specified in the tender. These are mandatory for preliminary evaluation and must be uploaded via the official portal.
How will the evaluation of bids be conducted?

Bids will be evaluated based on experience, technical proposal, financial stability, cost, and compliance. A scoring matrix assigns points to each criterion, with minimum qualifying scores required for consideration. The highest scoring bid will be awarded the contract.

Can I attend a pre-bid meeting?

Yes, a vendor training camp is organized every Saturday at (n)Code Solutions, Ahmedabad. Attending this session can help clarify technical and procedural doubts, ensuring better bid preparation.

What is the scope of work for the selected agency?

The agency will implement, operate, and maintain the fare collection system, provide real-time data, ensure security, and support staff training. The scope includes hardware deployment, software setup, system testing, and ongoing support to ensure seamless fare collection for Gandhinagar city buses.