Open Power and Energy NPROCURE

Government Tender for Annual Maintenance Contract of IT Equipment at MGVCL Vadodara

Bid Publish Date

18-Dec-2025, 6:00 pm

Bid End Date

08-Jan-2026, 6:00 pm

Value

₹9,47,200

Location

VADODARA , GUJARAT

Progress

Issue18-Dec-2025, 6:00 pm
AwardPending
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Tender Type

Open

Sector

Power and Energy

Tender Fee

₹590

Contract Form

Works

Completion Period

12  Months

Currency Type

Single

Categories 6

TECHNICAL SERVICES OTHER SERVICE OFFICE EQUIPMENTS COMPUTERS WATER LEVEL RECORDER MICROCENTRIFUGES

This government tender offers IT maintenance service providers an opportunity to secure a comprehensive annual maintenance contract for computers, printers, laptops, and other IT peripherals at Madhya Gujarat Vij Company Limited (MGVCL), Vadodara. The contract spans 12 months with an estimated value of INR 9,47,200 and aims to ensure reliable IT infrastructure support across multiple field offices. Bidders must demonstrate technical expertise, relevant experience, and compliance with government procurement policies. The tender process involves submission of technical and financial bids via an online portal, with detailed evaluation criteria emphasizing technical competence and cost-effectiveness. This procurement is a significant opportunity for IT service providers seeking government sector contracts in Gujarat, supporting critical power distribution operations and infrastructure maintenance.

Scope Of Work

The scope of work includes:

  • Comprehensive maintenance and repair of IT peripherals including computers, printers, and laptops.
  • Preventive and corrective maintenance to ensure optimal functioning.
  • Provision of spare parts and consumables required for repairs.
  • Regular site visits and on-call support to field offices.
  • Adherence to safety and quality standards specified by MGVCL.

The process involves:

  1. Initial assessment and site survey at designated locations.
  2. Routine preventive maintenance scheduled quarterly.
  3. Prompt response to breakdowns within specified response times.
  4. Documentation and reporting of maintenance activities.
  5. Final inspection and handover upon contract completion.
Equipment Type Maintenance Frequency Response Time
Computers Monthly & As Needed 4 hours
Printers Monthly & As Needed 4 hours
Laptops Monthly & As Needed 4 hours

The contractor must ensure compliance with all relevant safety protocols and provide trained technical personnel for onsite support.

Technical Specifications

The contractor must provide maintenance services for:

Equipment Specification
Computers Standard desktop/laptop configurations as per OEM specifications
Printers Laser and inkjet models with network connectivity
Laptops Standard business laptops with necessary peripherals

Procedures include:

  • Conducting initial site survey.
  • Scheduling preventive maintenance.
  • Responding to breakdown reports within 4 hours.
  • Using OEM-approved spare parts.
  • Maintaining detailed service logs.

Technical personnel must possess relevant certifications such as CompTIA, Microsoft Certified, or OEM certifications to ensure quality service.

Financial Requirements

The total estimated cost for the contract is INR 9,47,200. Payment will be made in installments based on milestones or monthly invoices. The payment schedule is as follows:

  • 30% upon contract signing.
  • 40% after completion of 6 months of service.
  • 30% upon successful completion and handover.

Bidders must submit detailed cost breakdowns, including unit rates for labor, spare parts, and consumables. All costs should be inclusive of applicable taxes. The bid should also include a validity period of 120 days from the bid submission deadline.

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Eligibility Criteria

✓ Must have valid digital signature certificates as per IT Act-2000.
✓ Proven experience in IT maintenance contracts for government or large organizations.
✓ Submission of all scanned documents as per tender guidelines, including technical and financial credentials.
✓ Submission of stamped and signed tender documents.

Financial Qualification Details
Minimum Turnover INR 20 Lakhs in the last 2 financial years
Past Experience At least 2 similar maintenance contracts in the last 3 years
Technical Capability Skilled technicians with relevant certifications

✓ Bidders must be registered vendors with valid GST and PAN numbers.
✓ The bidder should not be blacklisted or debarred by any government department.

Bidding Process

Process Timeline

1. Primary Stage - Opening of Technical bid

09-01-2026 11:00

2. Secondary Stage - Opening of Price bid

12-01-2026 11:00

Required Forms

Primary

Tender Fee Form

Library-Standard

Required

Emd Fee Form

Library-Standard

Required

Secondary

Price Bid - Third party comprehensive annual maintenance contract for computers, printers, laptops and other IT peripherals under various field offices of MGVCL Baroda O&M Circle for the period of one

User Defined Template-Secured

Required

Required Documents

Stage - Primary Stage - Opening of Technical bid

1

All the Scanned documents as per pre-qualification criteria

Required
2

Scanned copies of all tender documents (stamped and signed)

Required

Form - Tender Fee Form

1

Provide any proof of Payment of Tender Fees

Required

Form - Emd Fee Form

1

Provide any proof of Payment of EMD or Duly notarized Exemption Certificate as per Tender Document

Required

Frequently Asked Questions

Key insights about GUJARAT tender market

What is the deadline for bid submission?

The final date to submit bids is January 8, 2026, at 6:00 PM. Bids submitted after this deadline will not be considered. Bidders are advised to complete all documentation and payment processes well in advance to avoid last-minute issues.

What are the eligibility criteria for bidders?

Eligible bidders must have:

  • Valid digital signatures as per IT Act-2000.
  • Experience in government or large enterprise IT maintenance contracts.
  • Submission of all required scanned documents, including technical and financial credentials.
  • No history of blacklisting or debarment.
  • Minimum turnover of INR 20 Lakhs in the last 2 financial years.
  • Valid GST and PAN registration.
  • Proven technical expertise with certified technicians.
What is included in the scope of work?

The scope covers:

  • Maintenance and repair of computers, printers, and laptops.
  • Preventive and corrective maintenance.
  • Supply of spare parts and consumables.
  • On-site support and regular site visits.
  • Compliance with safety and quality standards.
  • Timely reporting and documentation of activities.
  • Response time of 4 hours for breakdown support.
How will the evaluation of bids be conducted?

Bids will be assessed based on:

  • Technical competence (50%)
  • Past experience (20%)
  • Cost competitiveness (20%)
  • Compliance with tender terms (10%)
    Minimum technical score of 70% is required for qualification. Final selection will prioritize technical excellence combined with cost efficiency.
Where can I find the tender documents and support?

Tender documents are available for download from the official portal, with links provided in the tender notice. For support, contact (n)Code Solutions at +91-79-40007517 or via email at [email protected]. Vendor training sessions are held weekly to assist bidders in understanding the process.