Customized AMC/CMC for Pre-owned Products - Monthly Preventive Maintenance Visit service charges; M
North Eastern Railway
BAREILLY, UTTAR PRADESH
The procurement scope relates to Customized AMC/CMC for multiple SCHENCK balancing machines and related equipment in Bengaluru, Karnataka. The contract covers two-year AMC for models including HL5UB, H10BU CAB690, VE4L, V3L, WM00, RL2B, HS20HS1BU CAB 690 and related components, with an estimated operational maintenance requirement managed under a unified Scope of Work. The tender is PAC-case, restricting eligibility to OEM or OEM-authorized sellers. An EMD of ₹20,000 applies, and the purchase preference favors MSEs as per public policy. The initiative is part of DRDO’s Defence Research & Development Directorate’s preventive maintenance program, requiring strong service-level commitments and documented conformance to the scope.
OEM or OEM authorized seller eligibility
Make in India compliance
Land border clause acceptance
Two-year AMC scope for multiple SCHENCK models
EMD amount: ₹20,000
MSE Purchase Preference eligibility
Signed Scope of Work and SLA documents
OEM-only or OEM-authorized bidders; PAC case restriction
EMD fixed at ₹20,000; MSE preference if eligible
Make in India and land border clause acceptance mandatory
Payment terms to be defined in SLA and Bid documents; SLA page must be sealed and signed
Two-year AMC scope; delivery/response times to be specified in Scope of Work
Penalties to be defined in SLA; ensure performance bonding per PAC terms
Only OEM or OEM-authorized sellers eligible to participate
Evidence of Make in India compliance and land border clause acceptance
Must meet MSE purchase preference criteria if claiming benefits
North Eastern Railway
BAREILLY, UTTAR PRADESH
Central Railway
Irel (india) Limited
KOLLAM, KERALA
Indian Navy
SOUTH GOA, GOA
N/a
AZAMGARH, UTTAR PRADESH
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BID ACCEPTANCE LETTER (sealed and signed, scanned copy)
Make in India Compliance & Land Border Clause acceptance (scanned copy)
Conformance of Scope of Work (signed and sealed on all pages)
Service Level Agreement (SLA) page and Payment Terms page signed (sealed copy)
OEM authorization / OEM authorized seller proof
GST registration certificate
PAN card
Experience certificates for similar AMC/CMC of pre-owned SCHENCK machines
Financial statements demonstrating financial capability
Any certificates as per ATC / Corrigendum
Key insights about KARNATAKA tender market
Bidders must submit: BID ACCEPTANCE LETTER, Make in India & land border clause acceptance, Scope of Work conformance, signed SLA and payment terms pages, OEM authorization proof, GSTIN, PAN, and experience/financial certificates. Ensure all are scanned and uploaded per ATC.
Provide OEM authorization letter or official reseller certificate showing rights to service HL5UB, H10BU CAB690, VE4L, V3L, WM00, RL2B, HS20HS1BU CAB 690 models. Include contact details and expiry date, with a matching vendor profile uploaded.
EMD is ₹20,000. Submit via online payment or a demand draft as per tender guidelines. Include EMD reference in the bid submission and attach acknowledgment with the other documents in the portal.
MSE preference applies if the bidder is a genuine service provider of the offered service and meets policy criteria. Provide MSME registration, annual turnover thresholds, and service capability proof to qualify for the preference.
Compliance includes Make in India requirements and land border clause acceptance. While no specific technical standard is listed, ensure Scope of Work conformance, signed SLA, and certification documents are submitted as part of the bid packet.
PAC-case eligibility restricts participation to OEM or OEM-authorized sellers. Ensure all authorization documents and make-in-India proof are uploaded before the bid closing, alongside the Scope of Work conformity.
Submit a signed and sealed conformance document covering all items in the Scope of Work, plus a page-by-page acknowledgment of the Service Level Agreement and payment terms. Ensure each page is sealed and signed to validate acceptance.
Provide service capability certificates, technician qualifications, and past AMC performance reports for similar pre-owned SCHENCK models. Attach maintenance SOPs, response-time metrics, and spare-part availability plans aligned with the two-year scope.
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS