GEM

Western Railway Mechanized Laundry Service BOOT Model Indore Madhya Pradesh 132 Months PG 2025

Bid Publish Date

05-Dec-2025, 6:07 pm

Bid End Date

09-Jan-2026, 6:00 pm

EMD

₹70,21,890

Value

₹1,37,43,77,900

Location

INDORE , MADHYA PRADESH

Progress

Issue05-Dec-2025, 6:07 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Unique security mechanism: FDR/TDR-based performance security with endorsement requirements
  • • Long-term BOOT service for mechanized laundry with 132-month total validity including commissioning
  • • EMD ₹7,021,890 and estimated contract value ₹1,374,377,847.10; large-scale rail linen processing
  • • Quantity/duration adjustment up to 25% at contract issue and post-issue
  • • Excess settlement option allowing additive charges with documented justifications
  • • SOW/SLA attachments govern service levels, penalties, and operational expectations

Categories 4

BED TRANSPORTATION DISTILLATION LINEN

Tender Overview

Organization: Western Railway (Indian Railways) seeks a Mechanized Laundry Service under the BOOT model for rail operations in Indore, Madhya Pradesh. The scope includes collection of soiled linen, transport to laundry, washing, calendaring, packing, and return of washed linen to stations. Estimated contract value is ₹1,374,377,847.10 with an EMD of ₹7,021,890. The procurement emphasizes a long-term service arrangement with commissioning period and post-commissioning performance. The tender incorporates a flexible quantity/duration clause and an excess settlement option. Unique elements include the FDR/TDR-based security mechanism and the requirement to deliver hard copy FDR within 15 days of award. The BOQ is not populated, thus scope hinges on the SOW/SLA attachments.

Technical Specifications & Requirements

  • Service scope: collection of soiled linen, transportation to laundry, washing, calendaring, packing, and transportation of washed linen back to designated railway stations.
  • Contract duration flexibility: contract quantity or duration may be adjusted by up to 25% at issue; post-issue adjustments limited to 25%
  • Security deposits: performance security allowed as PBG and FDR/TDR with specific endorsement; original FDR must be delivered within 15 days of contract award
  • Extended validity clause: a maximum PG on GeM of 122 months plus commissioning period of 10 months, totaling 132 months of validity
  • SOW/SLA attachments: bidders should review the uploaded SOW and SLA documents for detailed expectations and service levels

Terms, Conditions & Eligibility

  • EMD and Security: EMD amount ₹7,021,890; payment terms contemplate PBG or FDR as security; hard copy FDR delivery within 15 days of award
  • Warranty/Performance: PG/renewal mechanics imply long-term performance commitments; penalties or LD terms are likely in SLA (not fully disclosed here)
  • Documents: bidders must align with terms in the ATC and uploaded SOW/SLA; submission of FDR, PBG, and related documents is required
  • Commissioning: commissioning period explicitly referenced as part of total 132-month validity; ensure readiness for early operation
  • Business continuity: option to adjust quantity/duration in line with buyer’s needs; adherence to extra charges under excess settlement when applicable
  • SOW/SLA adherence: strict alignment with attachments; bidders should review for performance targets and service levels

Key Specifications

    • Service category: Mechanized laundry and BOOT model for rail linen management
    • Estimated value: ₹1,374,377,847.10
    • EMD: ₹7,021,890
    • Delivery scope: collection, transport to laundry facility, washing, calendaring, packing, transport back to stations
    • Security deposits: PBG or FDR/TDR; hard copy FDR due within 15 days of award
    • Contract duration: up to 132 months total (including 10-month commissioning)

Terms & Conditions

  • EMD of ₹7,021,890 required; PBG or FDR accepted as security

  • Contract quantity/duration may change up to 25% at issue and thereafter

  • Excess settlement allowed with declared applicability and supporting documents

  • FDR must be endorsed and delivered to the buyer; hard copy to follow

  • 132-month total validity including commissioning period; ensure readiness

Important Clauses

Payment Terms

Security by PBG or FDR; payment terms aligned with GeM/GTC; ensure delivery of hard copy FDR within 15 days

Delivery Schedule

Commissioning period of 10 months; post-commissioning operational readiness required; quantity/duration adjustments up to 25%

Penalties/Liquidated Damages

Penalties likely as per SLA; explicit LD terms not fully disclosed in provided data

Bidder Eligibility

  • Experience in operating mechanized laundry or BOOT-based service models

  • Capability to manage supply chain for rail linen collection and distribution

  • Strong financials demonstrating capacity for ₹1.374 B contract value

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar mechanized laundry or BOOT models

4

Financial statements showing turnover and financial capacity

5

EMD submission document (DD or online receipt) and/or proof of PBG/FDR readiness

6

Technical bid documents and compliance statements

7

OEM authorizations or general supplier qualifications (as applicable)

Frequently Asked Questions

Key insights about MADHYA PRADESH tender market

How to bid for the Western Railway mechanized laundry tender in Indore 2025

Bidders must submit EMD ₹7,021,890 along with PBG or FDR; provide GST, PAN, experience certificates, and financial statements. Ensure compliance with SOW/SLA attachments and commissioning period of 10 months within a total 132-month validity. Include excess settlement disclosures if applicable.

What documents are required for Western Railway laundry BOOT tender submission

Required documents include GST registration, PAN, experience certificates for similar projects, financial statements, EMD proof, technical bid, and OEM authorizations if applicable. Ensure hard copy FDR is delivered within 15 days of award and scanned copy uploaded as part of submission.

What are the key security deposits for the Indore laundry BOOT bid

Security may be provided as PBG or FDR/TDR. FDR must be endorsed in favor of the bidder and delivered within 15 days of award. The FDR must specify withdrawal only on demand or with the pledgee’s sanction.

What is the estimated contract value and EMD for the Indore laundry tender

Estimated contract value is ₹1,374,377,847.10 and the EMD is ₹7,021,890. Bidder should plan financing and facility readiness to cover long-term service commitments and commissioning period.

What is the commissioning period and total contract validity for this tender

Commissioning period is 10 months; total validity with commissioning results in 132 months. Bidders must ensure readiness to commence operations after commissioning and maintain performance per SLA throughout the term.

What is the excess settlement option in this BOOT laundry tender

Excess settlement allows bidders to include additional charges up to a defined percentage of the item-level total value. Bidder must declare applicability during invoice creation and provide supporting documents; total invoice must stay within the approved excess settlement percentage.

Are there any special clauses about quantity adjustments in this tender

Yes, a maximum of 25% adjustment in contract quantity or duration is allowed at the time of contract issue, and thereafter only up to 25%. Bidders must accept revised quantity or duration as required by the buyer.

What attachments govern service levels for this Western Railway laundry contract

Key attachments are the SOW and SLA uploaded by the buyer. They define performance targets, acceptance criteria, delivery timelines, quality standards, penalties, and service-level guarantees to be met throughout the contract period.

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