GEM

Gujarat Finance Department Cleaning Services Tender 2025 – Indoor & General Cleaning, 366912 INR, Outcome Based

Bid Publish Date

01-Dec-2025, 4:11 pm

Bid End Date

16-Dec-2025, 4:00 pm

Value

₹3,66,912

Progress

Issue01-Dec-2025, 4:11 pm
AwardPending
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Quantity

641

Bid Type

Two Packet Bid

Categories 6

Tender Overview

The tender is issued by the Gujarat Finance Department in the context of a cleaning, sanitation and disinfection service contract for office and institutional settings. The scope includes general cleaning (sweeping, mopping, dusting) and indoor sanitation, aligned to an estimated contract value of ₹366,912. There is no BOQ item; the procurement emphasizes outcome-based service delivery and requires bidders to accommodate potential quantity or duration adjustments of up to 25%. The tender highlights service support channels and an escalation matrix from bidders or OEMs, ensuring prompt issue resolution. The procurement target is to secure reliable daily cleaning across specified facilities, with emphasis on consistent service quality and compliance with buyer terms.

Technical Specifications & Requirements

  • Category: Cleaning, Sanitation and Disinfection Service (Office/Commercial/Institutions) including indoor cleaning like sweeping, mopping, dusting
  • Contract value: ₹366,912 (estimated)
  • BOQ items: Not available; no itemized list
  • Delivery/Service scope: Outcome-based cleaning and routine sanitation; routine service support; no specific technical specs provided
  • Standards/Compliance: Not specified; bidders should align with generic cleaning service standards and ensure service readiness
  • Support requirements: Dedicated/toll-free service support; escalation matrix with contact numbers; OEM/ bidder must provide escalation details
  • Flexibility: Quantity/duration adjustment up to 25% at contract issuance or issue time
  • Invoices: Excess settlement option allowed for additional charges within predefined percentage limits

Terms, Conditions & Eligibility

  • EMD / security: Not specified in terms
  • Delivery timeline: Not defined; focus on ongoing service delivery post-contract
  • Payment terms: Not specified; bidders should expect standard procurement terms
  • Documentation: Provide dedicated support contact details and escalation matrix; comply with generic service terms
  • Eligibility: Bidders must have capability to deliver cleaning services and provide service support infrastructure
  • Penalties/LD: Not detailed; ensure compliance with buyer’s escalation and support terms
  • Miscellaneous: Ensure readiness for 25% quantity/duration variations and invoice clarity for any excess settlements

Key Specifications

  • Product/Service: Cleaning, Sanitation and Disinfection Service for offices and institutions

  • Estimated value: ₹366,912

  • Category: General cleaning (sweeping, mopping, dusting) + indoor sanitation

  • BOQ: Not available; no itemized quantities

  • Standards/Certifications: Not specified; align with standard cleaning service practices

  • Delivery/Service scope: Outcome-based cleaning with support structure and escalation matrix

  • Flexibility: Quantity/Duration adjustment up to 25%

Terms & Conditions

  • Quantity/duration adjustment allowed up to 25% at contract issue and thereafter

  • Dedicated toll-free service support and escalation matrix required

  • Excess settlement option permitted with documented supporting charges

  • No BOQ items; emphasis on outcome-based service delivery

Important Clauses

Payment Terms

No explicit payment terms specified; bidders should anticipate standard procurement terms and confirm upon bid submission

Delivery Schedule

No fixed delivery dates; contract focuses on ongoing cleaning services post-award

Penalties/Liquidated Damages

Not detailed in terms; bidders should seek clarity on performance penalties or LDs during bid finalization

Bidder Eligibility

  • Capability to deliver office cleaning and indoor sanitation services for institutional environments

  • Proof of service support infrastructure and escalation processes

  • Experience certificates for relevant contracts and financial stability documentation

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GEM

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar cleaning service contracts

4

Financial statements or turnover proof

5

Technical bid documents demonstrating capability to provide cleaning services

6

OEM authorizations or bidder certifications (if applicable)

7

Any prior contract references and client contact details

8

Escalation matrix and dedicated service support contact information

Frequently Asked Questions

Key insights about GUJARAT tender market

How to bid for Gujarat Finance Department cleaning service tender 2025?

Bidders should prepare a technical bid demonstrating capability to provide general cleaning and indoor sanitation for offices. Include GST, PAN, experience certificates, financials, and a robust service support mechanism with a clear escalation matrix. The tender requires an outcome-based delivery approach and may allow up to 25% quantity/duration adjustments.

What documents are required for the cleaning services bid in Gujarat?

Submit GST registration, PAN, and experience certificates for similar contracts, plus financial statements showing turnover suitability. Include technical bid documents detailing cleaning methodologies, service levels, and proof of dedicated support contact. OEM authorizations may be needed if equipment or branded processes are used.

What is the estimated contract value for the Gujarat cleaning tender 2025?

The estimated value is ₹366,912. Bidders should price based on ongoing cleaning and sanitation services, ensuring compliance with the department’s requirement for an outcome-based delivery model and acceptance of potential 25% adjustments in quantity or duration.

Are there any special payment terms or penalties mentioned for this tender?

Specific payment terms are not detailed. Vendors should await bid finalization for terms such as payment timing and invoices. Understand that there is an option for excess settlement with additional charges, which must be supported by documents at invoicing.

What is the required service support structure for this Gujarat bid?

Bidders must provide a dedicated toll-free service support number and an escalation matrix with multiple contact points. This ensures prompt handling of issues and is essential for contract performance monitoring in the Gujarat Finance Department tender.

What does 'outcome-based' cleaning mean for this procurement in Gujarat?

Outcome-based means payments and evaluation hinge on achieved cleaning standards and service performance rather than fixed task completion alone. Vendors should define measurable service levels, response times, and quality checks to demonstrate consistent cleanliness in office environments.

Is there a BOQ or itemized list for the Gujarat cleaning services tender 2025?

No BOQ items are available in the provided data. Bidders should focus on overall service quality, support capabilities, and compliance with generic cleaning service standards while seeking clarity on any hidden itemization during bid submission.

Who is the issuing organization for the cleaning services procurement in Gujarat?

The tender is issued by the Gujarat Finance Department, under the government procurement framework for cleaning and sanitation services across offices and institutions in Gujarat.