GEM

Government Tender Published for REMOTE ACCESS & SUPPORT SOFTWARE in POONCH, JAMMU & KASHMIR

Bid Publish Date

25-Nov-2025, 7:28 pm

Bid End Date

28-Nov-2025, 8:00 pm

Value

₹2,50,000

Progress

Issue25-Nov-2025, 7:28 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

20

Bid Type

Single Packet Bid

Categories 3

A tender has been published for Indian Army REMOTE ACCESS & SUPPORT SOFTWARE (Q3) in POONCH, JAMMU & KASHMIR. Quantity: 20 by. Submission Deadline: 28-11-2025 20: 00: 00. Check eligibility and apply.

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
BASIC INFORMATION Category Remote Access & Support Software
SCOPE OF LICENCE Types of Licence Subscription
SCOPE OF LICENCE Duration of Subscription (in months) (Hint :- Select '0' if not applicable) 12.0 - 60.0 Or higher
SCOPE OF LICENCE OEM Licensing policy Per Device
SCOPE OF LICENCE Number of licensing included in the offered product as per OEM defined licensing policy 1.0 - 500.0 Or higher
SCOPE OF LICENCE Platform type Server based, Web based, Cloud based, Mobile Based
SCOPE OF LICENCE Hosting Enviroment/ Deployment Option NA
SCOPE OF LICENCE The offered product have support from OEM for Unlimited updation for Patches and Bug fixes within maintenance & support period., Unlimited upgradation of version within support period
SCOPE OF LICENCE Number of Years for OEM support for updation (Patches and Bug fixes) is included in the scope of supply (Hint :- Select '0' if not applicable) 1.0 - 5.0 Or higher
SCOPE OF LICENCE Number of Years for OEM support for Upgradation of version is included in the scope of supply (Hint :- Select '0' if not applicable) 1.0 - 5.0 Or higher
SCOPE OF LICENCE Training Options On-Site, OEM Training Centre, Web based Virtual Training, Training Material
SCOPE OF LICENCE No of days Training Provided (Hint :- Select '0' if not applicable) 1.0 - 5.0 Or higher
REMOTE SUPPORT Remote Support Features Concurrent User Session, Instant Help Request, Connection Reporting, 4K Support
REMOTE ACCESS Remote Access Features File Transfer, Black Screen During Unattended Session, Lock Screen After Session, Remote Printing
SECURITY Security Features Granular Access Controls, 256-bit-AES end-to-end Encryption, 2-Factor-Authentication
COLLABORATION WITHIN THE SAME CONSOLE AND SOLUTION Collaboration within the same console and solution Features Team-Chat – Internal to organisation, Customer Chat – external, Recent Computers & Contacts Listing

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Required Documents

1

Experience Criteria

2

Past Performance

3

Bidder Turnover

4

Certificate (Requested in ATC)

5

OEM Authorization Certificate

6

OEM Annual Turnover

7

Additional Doc 1 (Requested in ATC)

8

Compliance of BoQ specification and supporting document *In case any bidder is seeking exemption from Experience / Turnover Criteria

9

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer