GEM

National Institute Of Technology Hamirpur Photocopier Annual Maintenance Service Tender 2025 Himachal Pradesh

Bid Publish Date

04-Dec-2025, 9:34 am

Bid End Date

16-Dec-2025, 5:00 pm

Value

₹11,00,000

Progress

Issue04-Dec-2025, 9:34 am
AwardPending
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Quantity

22

Bid Type

Two Packet Bid

Categories 3

Tender Overview

National Institute Of Technology Hamirpur in Hamirpur, Himachal Pradesh seeks an Annual Maintenance Service for photocopier machines (Monochrome, Laser, Composite Cartridge) spanning low to mid-range models. Estimated value: ₹1,100,000. Eligible OEM-authorised service providers for brands including Ricoh, Konica Minolta, and Xerox will be considered. A key differentiator is the requirement that the service provider maintain a local office within the consignee state. The scope emphasizes timely maintenance, parts availability, and OEM-certified technicians, with flexibility to adjust contract quantity or duration up to 25% before or after contract issuance. This is a government procurement by the Department of Higher Education under the National Institute Of Technology, focusing on uninterrupted photocopier performance and warranty support.

Technical Specifications & Requirements

  • Product/Service: Annual Maintenance Service for Photocopier Machines (Monochrome, Laser, Composite Cartridge)
  • Brands: Ricoh, Konica Minolta, Xerox; OEM Authorised Service Provider
  • Scope: Monochrome and Laser photocopiers with compatible cartridges; mid and lower-range configurations
  • Location/Service Network: Office of Service Provider must be located in the State of the Consignee (Himachal Pradesh)
  • Value Indicator: Estimated contract value ₹1,100,000; no BOQ items available in data
  • Compliance: OEM-certified servicing, timely response and parts availability, adherence to supplier ATC terms
  • Duration/Quantity Flexibility: Up to 25% adjustment pre/post contract issuance
  • Documentation: Certificates and documentary evidence required as per ATC and corrigendum
  • EMD: Not disclosed; bidders must review tender terms for deposit requirements

Terms, Conditions & Eligibility

  • EMD: Not disclosed; verify in ATC/BOQ
  • Delivery/Service Window: Local service presence within Himachal Pradesh; timely maintenance commitments
  • Documentation: Upload required certificates and documents as per ATC; non-submission risks rejection
  • Warranty/Support: OEM-authorised service and regular maintenance coverage
  • Quantity/Duration: Contract quantity or duration adjustable by up to 25% before issuance, and post-issuance within 25% limits
  • Penalties: Late service or non-compliance penalties will be defined in ATC; ensure readiness to meet SLAs
  • Eligibility: Demonstrated ability to service Ricoh/Konica Minolta/Xerox photocopiers with OEM parts
  • Payment: Terms to be specified in contract (not detailed here); bidders should confirm with ATC

Key Specifications

    • Product/service: Annual Maintenance Service for Photocopier Machines (Monochrome, Laser, Composite Cartridge)
    • Brands/ OEM: Ricoh, Konica Minolta, Xerox; OEM Authorised Service Provider
    • Service scope: Preventive maintenance, on-site service, parts replacement with OEM components
    • Service location: Office of Service Provider must be located in the State of Consignee (Himachal Pradesh)
    • Estimated contract value: ₹1,100,000
    • Quantity/duration flexibility: Up to 25% adjustment pre/post contract issuance

Terms & Conditions

  • Key Term 1: Local service office requirement within Himachal Pradesh for service delivery

  • Key Term 2: OEM-authorised status required for Ricoh, Konica Minolta, Xerox

  • Key Term 3: Quantity/duration can be adjusted up to 25% before/after contract issuance

Important Clauses

Payment Terms

Terms to be defined in the contract; bidders should verify with ATC; ensure clarity on milestones and acceptance

Delivery Schedule

On-site preventive maintenance and responsive service within defined SLAs; immediate attention to critical faults

Penalties/Liquidated Damages

Penalties for delay or non-compliance to SLAs; specifics to be outlined in ATC

Bidder Eligibility

  • Demonstrated experience in annual maintenance contracts for photocopier fleets (Ricoh/Konica Minolta/Xerox)

  • Valid OEM authorisation for at least one of the target brands

  • Established local presence with a service office in Himachal Pradesh

  • Financial capacity as evidenced by audited statements

  • Compliance with all ATC and Corrigendum conditions

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) certificate

3

Experience certificates for similar photocopier AMS projects

4

Audited financial statements for the last 2-3 years

5

EMD/Security deposit documents (as per ATC)

6

Technical bid documents and compliance certificates

7

OEM authorisation certificates for Ricoh, Konica Minolta, Xerox

8

Any other certificates requested in Buyer Added Terms/ATC

Frequently Asked Questions

Key insights about HIMACHAL PRADESH tender market

How to bid for photocopier AMS tender in Himachal Pradesh 2025?

Bidders must register, obtain OEM authorisations for Ricoh/Konica Minolta/Xerox, submit GST, PAN, experience and financials, plus ATC-compliant certificates. Ensure local service office in Himachal Pradesh and readiness to meet 25% quantity/duration flexibility. Review tender terms for EMD requirements and submission deadlines.

What documents are required for the NIT Hamirpur AMS tender?

Submit GST registration, PAN, 3-year financials, previous AMC experience certificates, OEM authorisations for target brands, technical bid, and EMD documents as per ATC. Ensure compliance with Corrigendum, if any, and provide evidence of a local service office in HP.

What brands are eligible for the photocopier maintenance tender in Himachal?

Eligible brands include Ricoh, Konica Minolta, and Xerox; bidders must be OEM authorised service providers for at least one brand and supply OEM parts during AMC.

What is the contract quantity/duration flexibility for this tender?

Contract quantity or duration can be adjusted up to 25% at the time of issue and after contract issuance, allowing bidders to adapt to demand fluctuations while maintaining service levels.

When will payment terms be specified for the NIT Hamirpur AMS contract?

Payment terms are detailed in the contract/ATC; bidders should confirm milestone payments, acceptance criteria, and any advance or interim payments during bid submission.

What is the location requirement for service provision in this tender?

The service provider must maintain an office in the state of the consignee, i.e., Himachal Pradesh, with documentary evidence to be submitted as part of bid compliance.

What standards or certifications are required for this AMS bid in HP?

OEM authorisation for target brands plus certificates listed in ATC are required; ensure availability of OEM spare parts and technicians trained by the brands to meet maintenance standards.

How to ensure eligibility for the NIT Hamirpur AMC tender in 2025?

Meet all eligibility criteria: OEM authorisation, local HP service presence, demonstrable AMC experience, audited financials, and compliance with ATC. Prepare complete documentation to avoid rejection due to missing certificates.