GEM

Office Of Dg (mss) Hematology Analyzer Comprehensive Maintenance Contract Tender 2025

Bid Publish Date

11-Dec-2025, 10:09 am

Bid End Date

22-Dec-2025, 10:00 am

Progress

Issue11-Dec-2025, 10:09 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Horiba fully automated six-part hematology analyzer under AMC/CMC
  • • Quarterly payment structure after successful completion of each service milestone
  • • Job completion certificate to be issued by the contract manager upon milestone completion
  • • Scope mentions pre-owned equipment maintenance; no initial BOQ quantities published
  • • Must comply with Buyer Added Terms and Conditions and DRDO tender terms
  • • OEM alignment and standard maintenance practices expected (not explicitly listed)

Categories 6

ANALYZER MEDICAL EQUIPMENT WATER LEVEL RECORDER HEMATOLOGY ANALYZERS CLINICAL DIAGNOSTIC ANALYZERS MICROCENTRIFUGES

Tender Overview

The Office Of Dg (mss) under the Department Of Defence Research & Development seeks a Comprehensive Maintenance Contract (CMC/AMC) for a Horiba fully automated six-part hematology analyzer with all accessories. Bipartite scope involves pre-owned equipment maintenance with quarterly payment terms. Location details are not provided, and no BOQ items are listed. The procurement focuses on serviceability, uptime, and ongoing technical support for a high-precision hematology platform, with a contract manager issuing the job completion certificate on milestones achieved. This tender emphasizes adherence to contract terms and timely service delivery for ongoing clinical workflows.

Technical Specifications & Requirements

  • Product/Equipment: Horiba fully automated six-part hematology analyzer with all accessories
  • Service Type: Comprehensive Maintenance Contract (CMC/AMC) for pre-owned equipment
  • Payment Terms: Quarterly payments after successful completion of each service milestone; job completion certificate to be issued by the contract manager
  • BOQ: Not available; no itemized quantities published
  • Delivery/Installation: Not specified; scope appears to cover ongoing maintenance rather than initial delivery
  • Standards/Compliance: Not specified within tender data; bidders should assume standard biomedical maintenance practices and OEM alignment
  • Special Clauses: Compliance with Buyer Added Terms & Conditions; adherence to scope as defined by DRDO

Terms, Conditions & Eligibility

  • EMD/ Security: Not specified in data provided
  • Payment Terms: Quarterly payments post-completion; certificate issued by contract manager
  • Documentation: Compliance with Buyer Added Terms; standard bid submissions likely required (GST, PAN, technical bid, experience) per typical DRDO tenders
  • Warranty/Support: Not explicitly stated; implied ongoing CMC support
  • Compliance: All bidders must carefully read and comply with Scope of Work and Terms & Conditions

Key Specifications

  • Equipment: Horiba fully automated six-part hematology analyzer with all accessories

  • Contract Type: Comprehensive Maintenance Contract (CMC/AMC) for pre-owned equipment

  • Delivery/Install: Not specified; maintenance scope implied

  • Payment: Quarterly after milestone completion

  • Certification: Adherence to Buyer Added Terms and DRDO terms

Terms & Conditions

  • Quarterly payment terms linked to service milestones

  • Job completion certificate issued by contract manager

  • Adherence to Scope of Work and Buyer Added Terms & Conditions

Important Clauses

Payment Terms

Payment will be made on a quarterly basis after successful completion of each service milestone; a job completion certificate will be issued by the contract manager.

Delivery Schedule

Not explicitly specified; tender data indicates ongoing maintenance rather than initial delivery; bidders should confirm cadence with contract manager.

Penalties/Liquidated Damages

Not described in provided data; bidders should review DRDO Buyer Added Terms for any LD or penalty mechanisms.

Bidder Eligibility

  • Experience in maintaining hematology analyzers or similar diagnostic equipment

  • Capability to provide OEM-aligned maintenance for Horiba systems

  • Financial stability to support quarterly AMC/CMC payments and service commitments

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Required Documents

1

GST Registration Certificate

2

Permanent Account Number (PAN) Card

3

Experience certificates for similar hematology analyzer maintenance

4

Financial statements / financial capability documents

5

EMD/Security deposit (as applicable per final tender terms)

6

Technical bid documents demonstrating AMC/CMC capabilities

7

OEM authorization or service capability confirmation for Horiba hematology analyzers

Frequently Asked Questions

What documents are required for Horiba analyzer CMC tender in DRDO 2025?

Bidders should submit GST, PAN, experience certificates for hematology maintenance, financial statements, and an OEM authorization or service capability confirmation for Horiba analyzers. A technical bid detailing AMC capabilities and compliance with Buyer Added Terms is also required to participate.

How are quarterly payments structured for this Horiba CMC tender?

Payments are issued on a quarterly basis after successful completion of each service milestone, with a job completion certificate issued by the contract manager upon milestone achievement. Ensure milestone deliverables align with service contracts.

What constitutes the scope of maintenance for the Horiba hematology analyzer?

The tender specifies a Comprehensive Maintenance Contract (CMC) for a pre-owned Horiba six-part hematology analyzer with all accessories, focusing on ongoing service, upkeep, and support rather than initial delivery.

What standards or OEM alignment is required for this maintenance work?

Although not explicitly listed, bidders should demonstrate OEM-aligned maintenance capabilities for Horiba hematology analyzers and comply with DRDO Buyer Added Terms and standard biomedical service practices.

What are the eligibility criteria for bidding on this DRDO tender?

Eligibility includes demonstrated experience in maintaining similar hematology systems, financial stability for ongoing AMC/CMC commitments, and ability to submit OEM authorization or service capability documents specific to Horiba analyzers.

When will the contract manager issue the job completion certificate?

The job completion certificate is issued by the contract manager upon successful milestone completion, enabling quarterly payments to proceed and formal acceptance of service delivery.

What is the delivery/installation expectation for this Horiba CMC?

The tender indicates ongoing maintenance responsibility; explicit delivery/installation dates are not provided. Confirm maintenance schedule, response times, and on-site support expectations with the contract manager.

What documents are essential for bid submission in this DRDO tender?

Essential documents include GST, PAN, experience certificates for hematology maintenance, financial statements, OEM authorization or Horiba service capability, and a technical bid detailing AMC scope and compliance with Buyer Added Terms.