Tender Overview
The Public Health Engineering Department Chhattisgarh seeks a vendor for the design, installation and maintenance of Educational Lab - Science Lab equipment. The procurement covers the supply and service aspects related to LAB EQUIPMENTS, aligned with educational infrastructure development in Chhattisgarh. The contract includes flexibility to adjust contract quantity or duration by up to 25% at issue and post-issuance. Bidders must establish a local service footprint with a dedicated office in the state and provide a toll-free support number. The opportunity emphasizes post-award service readiness, escalation contact details, and compliance with bid documentation requirements. The BOQ reports zero line-items in this extract, signaling a possible framework or multi-line procurement scope, with emphasis on supplier capabilities and past experience.
Technical Specifications & Requirements
- No explicit technical specifications provided in the extract; bidders should prepare for a broad scope spanning design, installation, and maintenance of educational lab equipment.
- Key expectations include a dedicated/state-based service office, and a formal escalation matrix for service support.
- Required documentation includes uploading relevant certificates and proof of past experience; acceptable proof may include contract copies with invoices, client execution certificates, or third-party notes.
- Emphasis on minimizing downtime with dedicated service channels and a single point of contact for escalation.
- The procurement category indicates a focus on lab equipment and related educational infrastructure; bidders should anticipate compliance with standard service support norms.
Terms, Conditions & Eligibility
- Quantity/Duration Adjustment allowed up to 25% at contract issue and post-issuance.
- Bidder must not be under liquidation or bankruptcy; provide an undertaking to this effect.
- A state-based Office of Service Provider is mandatory; documentary evidence required.
- A dedicated toll-free service number and an escalation matrix must be provided.
- Upload of all certificates/documents as specified in the Bid Document, ATC, and corrigenda is mandatory.
- Past experience proofs may be accepted in alternative forms such as contract copies with invoices or client execution certificates.
