GEM

Indian Army UPS 1KVA RAM DDR4 8GB Keyboard DVD Writer 12V 7Ah Battery Tender 2025

Bid Publish Date

22-Nov-2025, 8:53 am

Bid End Date

02-Dec-2025, 9:00 am

Bid Opening Date

02-Dec-2025, 9:30 am

Value

₹1,25,000

Progress

Issue22-Nov-2025, 8:53 am
AwardPending
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Quantity

48

Category

UPS 1 KVA

Bid Type

Two Packet Bid

Key Highlights

  • Brand/OEM emphasis: explicit OEM service requirement and escalation matrix
  • Technical standards: warranty SLA and dedicated service personnel required
  • Special clause: time-bound service/rectification during warranty period
  • Eligibility: typical government procurement prerequisites; EMD not specified
  • Warranty/AMC expectations: dedicated engineers for timely support
  • Penalties: not explicitly stated; SLA adherence implied by warranty clause
  • Delivery/installation: not detailed; bidders to propose integrated setup
  • Unique condition: Army environment considerations and readiness to support military equipment

Categories 2

Tender Overview

The Indian Army, Department Of Military Affairs, seeks procurement of UPS 1 KVA, RAM DDR4 8GB, keyboard with mouse, DVD writer, and 12V 7Ah battery under a single tender with an estimated value of ₹125,000. The location is not specified. The scope emphasizes standard hardware components suitable for military applications, with a focus on timely service and warranty support. A uniform escalation process and dedicated service personnel are required to ensure uptime and post-installation support.

Technical Specifications & Requirements

  • Product categories include UPS 1 KVA, RAM DDR4 8GB, keyboard with mouse, DVD writer, and 12V 7Ah battery.
  • No explicit numeric specs provided beyond item list; bidder should align with standard office/computer hardware specs suitable for Army environments.
  • Warranty service SLA: dedicated technical personnel for timely servicing and defect rectification during warranty period.
  • Escalation matrix: include telephone numbers for service support. OEM/ bidders must provide escalation details.
  • Delivery/installation requirements are not detailed; propose compliant integration with Army IT/workstation setups.

Terms & Eligibility

  • Warranty and service terms enforce deployment of dedicated engineers for warranty support.
  • Provide an escalation matrix with contact numbers for service support.
  • EMD not specified; ensure readiness to submit as per standard government procurement norms.
  • 5 BOQ items exist, but detailed quantities are not listed; bidders must propose compliant unit pricing and configuration packages.

Key Specifications

  • Product/service names: UPS 1 KVA, RAM DDR4 8GB, Keyboard with Mouse, DVD Writer, 12V 7Ah Battery

  • Quantities: not specified in BOQ items

  • Estimated value: ₹125,000

  • Experience: not specified; standard govt procurement eligibility applies

  • Quality/standards: not explicitly stated; align with general military IT hardware standards

  • Delivery/installation: not detailed; ensure compatibility with Army setups

  • Warranty/Service: dedicated engineers, SLA for service/rectification

Terms & Conditions

  • EMD: not specified in tender data; bidders should confirm applicable deposits per policy

  • Delivery: time-bound service/rectification during warranty; SLA adherence expected

  • Documents: GST, PAN, experience, financials, EMD, OEM authorizations

  • Payment: terms not disclosed; align with government procurement norms

Important Clauses

Warranty & Service

Dedicated technical service personnel must be deployed for warranty support with time-bound servicing and defect rectification as per the SLA.

Escalation Matrix

Bidder/OEM must provide an escalation matrix with telephone numbers for service support.

Bidder Eligibility

  • Proven experience in supplying and servicing UPS, RAM, keyboards, mice, DVD writers, and 12V 7Ah batteries

  • Compliance with standard government procurement norms and documentation

  • Ability to deploy dedicated service personnel for warranty support and timely maintenance

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Closed: 11 October 2025
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Closed: 5 June 2025
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Closed: 17 February 2025
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Posted: 19 July 2025
Closed: 29 July 2025
GEM

Indian Army Procurement Tender for KEY BOARD MOUSE, BTY 12V 7 AH, MONITOR, UPS 1 KVA, DVD WRITER in BIKANER RAJASTHAN 2025

Indian Army

BIKANER, RAJASTHAN

Posted: 7 November 2025
Closed: 17 November 2025
GEM

Bill of Quantities (BOQ) 5 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 UPS 1 KVA UPS 1 KVA 2 nos sarat@14 15
2 RAM DDR4 8GB RAM DDR4 8GB 10 nos sarat@14 15
3 Key Board with Mouse Key Board with Mouse 8 nos sarat@14 15
4 DVD Writer DVD Writer 8 nos sarat@14 15
5 Bty 12V 7AH Bty 12V 7AH 20 nos sarat@14 15

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar hardware supply and service

4

Financial statements (latest audited, if requested)

5

EMD/Security deposit document (as per government norms)

6

Technical bid documents demonstrating compliance with UPS, RAM, keyboard/mouse, DVD writer, and battery specifications

7

OEM authorization/certifications from respective vendors

8

Warranty/service SLAs and escalation matrix documents

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

What documents are required for the Indian Army hardware tender in 2025?

Bidders must submit GST registration, PAN, experience certificates for similar hardware supply, financial statements, EMD/security deposit, OEM authorizations, and technical bid documents showing compliance with UPS 1 KVA, RAM DDR4 8GB, keyboard with mouse, DVD writer, and 12V 7Ah battery specifications, plus escalation matrices for service.

How to meet warranty and service requirements in Army procurement?

Provide a SLA-backed plan with dedicated service engineers, response times, preventive maintenance schedules, and on-site servicing for the UPS, RAM, keyboard/mouse, DVD writer, and battery; include escalation matrix and telephonic support details for military installations.

What are the equipment categories for this Army tender in 2025?

Categories include UPS 1 KVA power supply units, DDR4 RAM 8GB memory modules, computer keyboard with mouse, DVD writer drives, and 12V 7Ah batteries; bidders should provide compliant configurations and compatible accessories per Army IT setup.

What is the expected delivery/installation scope for Army hardware?

While exact timelines aren’t provided, bidders should propose installation-ready packages with standard military IT compatibility, on-site testing, and handover to Army IT teams; ensure spare parts availability and post-installation support.

What are the eligibility criteria for supplying Army hardware 2025?

Eligibility requires prior experience in similar hardware supply, ability to deploy dedicated service personnel, compliance with government procurement norms, and submission of OEM authorizations and escalation matrices; ensure GST and PAN are valid.

How to prepare EMD and payment terms for this tender?

EMD details are not specified; confirm current Army EMD policy and submit via online or demand draft as per guidelines. Payment terms are not disclosed; bidders should align with standard government procurement settlement timelines after delivery and acceptance.

What standards should the RAM and UPS components meet for Army tender?

Specific standards are not listed; bidders should target industry norms for UPS 1 KVA and DDR4 RAM, and provide OEM certifications, warranty terms, and service SLAs; emphasize reliability for military environments.

How to contact for service support escalation in Army bids?

Provide a detailed escalation matrix with direct telephone numbers and email addresses for technical support, including primary, secondary, and tertiary contacts; ensure 24/7 availability during warranty and critical deployment periods.