Tender Overview
Organization: Indian Navy (Department Of Military Affairs) seeking a Comprehensive Maintenance Contract (CMC/AMC) for ADHCS simulator systems in the coastal state of Kerala. Estimated value: ₹14,737,350 with EMD: ₹3,00,000. Location: Ernakulam, Kerala 682001; delivery and installation at ND School, Naval Base, Kochi 682004. The contract contemplates up to 25% fluctuation in quantity or duration at issue and post-issuance, with bidder acceptance of revised terms. Aimed at ensuring continuous operation, software/hardware maintenance, and service support for pre-owned assets while enforcing non-obsolescence with a minimum market life. Unique aspects include a Malicious Code Certificate requirement and a strict shelf-life clause of at least 4 months remaining shelf life on supply date. This tender emphasizes firm reliability, ongoing technical support, and robust IP protection across hardware and software.
Technical Specifications & Requirements
- Delivery & Installation to ND School, Naval Base Kochi, Kerala; includes installation and commissioning if covered in scope.
- Shelf Life: minimum of 4 months remaining shelf life at the date of supply.
- Malicious Code Certificate: bidder must certify absence of embedded malicious code and agree to consequences for data loss or IPR infringement.
- Service & Support: dedicated toll-free number and a clearly defined escalation matrix for post-sale service.
- Obsolescence policy: bid products must have at least 4 years residual market life and not be declared EOL by OEM within that period.
- No BOQ items; scope focuses on AMS/CMC for pre-owned ADHCS simulators with OEM alignment and warranty/AMC considerations.
Terms, Conditions & Eligibility
- EMD: ₹300,000; submission as specified in tender terms.
- Delivery timeline and commissioning: to be aligned with project needs at Kochi Naval Base; flexibility up to 25% via the option clause.
- Financial standing: bidder must avoid liquidation or bankruptcy and upload an undertaking.
- Non-sub-contracting: must obtain prior written consent for any assignment or sub-contracting; joint and several liability remains.
- Warranty/Support: explicit service support requirements and minimum shelf-life guarantees; mandatory certificates and documents must be uploaded.
- Documentation: bidders must provide required certificates and compliance proofs; failure to do so leads to rejection.