GEM

State Bank Of India Manpower Outsourcing Services Tender Mumbai Maharashtra 2025 - IT Support Executives & Semi-Skilled Skilled Bidding 750000

Bid Publish Date

03-Dec-2025, 7:14 pm

Bid End Date

22-Dec-2025, 5:00 pm

Value

₹7,50,000

Latest Corrigendum Available

Progress

Issue03-Dec-2025, 7:14 pm
Corrigendum12-Dec-2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

2

Bid Type

Two Packet Bid

Categories 2

Tender Overview

State Bank Of India invites bids for Manpower Outsourcing Services on a man-days basis in Mumbai, Maharashtra. The procurement targets IT-Technical, Semi-skilled and Skilled IT Support Executives with an estimated contract value of ₹750,000. No BOQ items are listed, signaling a flexible staffing contract rather than a fixed-scope supply. The buyer reserves a 25% window to adjust quantity or duration in both pre- and post-award stages, indicating adaptability to SBI staffing needs. The bidder must align with the department’s outsourcing objectives within the financial services domain, ensuring timely deployment of qualified personnel. The absence of explicit technical specs suggests reliance on bidder qualifications and adherence to service delivery standards, with an emphasis on reliable IT support capabilities.

Technical Specifications & Requirements

  • Category: Manpower Outsourcing (IT-Technical; Semi-skilled; Skilled; IT Support Executives)
  • Estimated value: ₹750,000
  • Location: Mumbai, Maharashtra 400002
  • Quantity/Duration flexibility: up to 25% changes permitted before and after contract issuance
  • BOQ items: Not provided (Total Items: 0)
  • Excess settlement feature: Invoices may include additional charges up to a specified percentage of the item-level total value, with mandatory documentation to support such charges
  • Standards/Compliance: Not specified in tender data; bidders should demonstrate staffing capability and compliance with applicable labor and outsourcing regulations
  • Delivery/Deployment: Not itemized; bidders should propose deployment timelines aligned to SBI needs and policy
  • Special clauses: Option clause and excess settlement terms require bidder acknowledgment and documentation atInvoice stage

Terms, Conditions & Eligibility

  • EMD: Not specified in data; bidders should prepare standard bid security as per SBI guidelines
  • Delivery timeline: Not explicitly defined; bidders must propose realistic deployment schedules upon award
  • Payment terms: Not specified; bidders should seek standard government-like payment cycles and verify SBI procurement norms
  • Documents: GST, PAN, Experience certificates, Financial statements, EMD documentation, Technical bid documents, supplier licenses, and workforce compliance records are typically required; exact subset not enumerated in terms
  • Penalty/Warranty: Not detailed; bidders should anticipate standard performance/penalty mechanisms present in SBI outsourcing contracts
  • Eligibility: Prior outsourcing experience in financial services or IT support staffing is advantageous; no concrete years or turnover specified in current data
  • Contract variability: Accept revised quantity/duration up to 25% per contract terms; bidder must affirm acceptance

Key Specifications

  • Manpower outsourcing service for IT-Technical, Semi-skilled, Skilled—specifically IT Support Executives

  • Estimated contract value: ₹750,000

  • Location: Mumbai, Maharashtra (PIN 400002)

  • Contract quantity/duration may adjust up to 25% (before/after award)

  • Excess settlement: invoices may include additional charges up to a capped percentage with required supporting documents

  • No BOQ items listed; focus on staffing capability, deployment timelines, and service delivery standards

  • Standards: explicit standards not stated; bidders must demonstrate compliance with applicable outsourcing and labor regulations

Terms & Conditions

  • 25% quantity/duration adjustment allowed pre- and post-award

  • Excess settlement enables charging up to a defined percentage with documentation

  • No BOQ items; emphasis on staffing capability and deployment timelines

Important Clauses

Payment Terms

Not specified in tender data; bidders should align with SBI procurement norms and proposed milestones

Delivery Schedule

Not explicitly defined; bidders must propose deployment timelines and ramp-up plans for IT support staff

Penalties/Liquidated Damages

Not detailed; expect standard performance-based penalties in outsourcing contracts with SBI

Bidder Eligibility

  • Demonstrated experience in manpower outsourcing for IT/technical staff

  • Financial stability evidenced by recent financial statements

  • Compliance with applicable labor, PF/ESI, and local regulations

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Historical Data

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates (prior manpower outsourcing for IT/technical staff)

4

Financial statements (last 1-2 years)

5

EMD/Security deposit documentation (as per SBI bid guidelines)

6

Technical bid documents demonstrating staffing capability

7

OEM authorizations or agency licenses (if applicable for IT staffing)

8

Workforce compliance records (PF/ESI where applicable) and labor licenses

Corrigendum Updates

1 Update
#1

Update

12-Dec-2025

Extended Deadline

18-Dec-2025, 5:00 pm

Opening Date

18-Dec-2025, 5:30 pm

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for SBI manpower outsourcing tender in Mumbai 2025?

Bidders must submit GST, PAN, and experience certificates along with financial statements and EMD documents. Prepare Technical bid showing staffing capability for IT-Technical, Semi-skilled, and Skilled IT Support Executives. Ensure deployment timelines and 25% quantity/duration flexibility are acknowledged in your proposal.

What documents are required for SBI IT staffing procurement in Mumbai?

Required documents typically include GST registration, PAN, experience certificates in IT staffing, recent financial statements, EMD documentation, technical bid, and workforce compliance records. Some bids may require labor licenses or OEM authorizations depending on staffing arrangements.

What are the delivery expectations for SBI staffing services in Mumbai?

Delivery expectations are not explicitly itemized; bidders should provide a deployment plan with ramp-up milestones, target start date, and timelines aligned to SBI’s banking operations. The contract allows up to 25% quantity/duration change before and after award.

What is the EMD amount for SBI outsourcing tender in Maharashtra?

The tender data does not specify an EMD amount. Bidders should follow SBI’s standard EMD guidelines, typically a fixed amount or percentage of estimated value, and ensure submission with bid documents to avoid disqualification.

Which standards or regulatory compliance are required for SBI staffing tenders?

Specific standards are not listed in the data; bidders should demonstrate adherence to applicable labor laws, PF/ESI compliance, and outsourcing regulations, and present staff qualification credentials for IT support roles.

How can I justify 25% quantity/duration flexibility in SBI tender?

Include a flexible deployment plan showing scalable headcount and durations, with clear calculation of cost impact, SLA metrics, and a mechanism to adjust staffing within the 25% window without compromising service delivery.

What information should SBI require in the technical bid for IT staff?

Technical bids should detail staff profiles, certifications (where applicable), onboarding timelines, SLAs for response times, escalation paths, and prior outsourcing projects in financial services to demonstrate capability for IT support executive roles.

When is the SBI staffing procurement expected to commence in Mumbai?

The start date is not disclosed in the tender data. Bidders should prepare to mobilize quickly upon contract award and provide a ready-to-deploy staffing plan, including onboarding and compliance steps.