GEM

Indian Army Department Of Military Affairs Mobile Phones & Handset Equipment Tender Baramulla JK 2025

Bid Publish Date

25-Nov-2025, 9:08 pm

Bid End Date

16-Dec-2025, 10:00 am

Location

BARAMULLA , JAMMU AND KASHMIR

Progress

Issue25-Nov-2025, 9:08 pm
AwardPending
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Quantity

150

Category

Phones

Bid Type

Two Packet Bid

Key Highlights

  • • Brand/OEM requirements: OEM warranty certificates to be submitted at delivery
  • • Technical standards: 5-year warranty; service SLA for warranty support
  • • Special clause: quantity variation up to 25% during and after contract
  • • Eligibility: established India-based service network with trained engineers
  • • Warranty/AMC: 5-year warranty; dedicated service personnel and rapid response
  • • Penalties/LD: SLAs implied in service commitments; detailed terms in bid

Categories 3

PORT PAY PHONE POWER

Tender Overview

Indian Army Department Of Military Affairs invites bids for the procurement of Phones, Keypad, Handset, Power input, Circuit board, Network port devices in Baramulla, Jammu & Kashmir. The scope covers Supply, Installation, Testing and Commissioning of goods. The contract may include a 25% quantity variation during bid and during execution, with delivery timing calculated as the formula: (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days. OEM warranty certificates must accompany delivery. This tender emphasizes post-sales support with a dedicated India-wide service network and SLA-aligned response.

Technical Specifications & Requirements

  • Scope of supply includes: supply, installation, testing and commissioning of specified devices.
  • Warranty: 5 years from final acceptance or 6/8 years after installation where applicable; OEM warranty certificates required at delivery.
  • Service readiness: established service centers across INDIA; deployment of dedicated technical personnel for timely servicing per SLA.
  • Delivery/extension: option clause permits quantity increase up to 25%, with delivery time adjusted per formula and a minimum of 30 days.
  • Items fall under telecom/handset category with components like phones, keypad devices, power inputs, circuit boards, and network ports.
  • Administrative terms require compliance with extended delivery periods and post-installation support.

Terms, Conditions & Eligibility

  • Option Clause: Purchaser may increase/decrease quantity up to 25% at contract rates; extended delivery time calculated using the specified formula with a minimum of 30 days.
  • Scope of Supply: Bid price must cover Supply, Installation, Testing and Commissioning.
  • Warranty: 5-year warranty; OEM certificates to be provided at delivery; service network established in INDIA; timely service per SLA.
  • Post-Sales: Dedicated technical staff and engineers for warranty support and maintenance; service centers proximity data to be uploaded with bid.
  • Compliance with installation, commissioning, and training requirements is expected for successful bidders.

Key Specifications

  • Product category: Phones, Keypad, Handset, Power input, Circuit board, Network port

  • Scope: Supply, Installation, Testing and Commissioning

  • Warranty: 5 years from final acceptance; optional extension up to 6/8 years post-installation

  • Delivery extension: increases up to 25%; minimum additional time: 30 days

  • Service capability: dedicated engineers and service centers in INDIA; time-bound service requests

Terms & Conditions

  • EMD: not disclosed in provided data; ensure bid documents include security/deposit per organization policy

  • Delivery: extension rules allow up to 25% quantity change with time calculations

  • Warranty: 5 years minimum; OEM certificates required at delivery

Important Clauses

Payment Terms

Payment terms unspecified in data; bidders must await formal terms in bid documents and ensure alignment with delivery milestones and warranty obligations

Delivery Schedule

Delivery period begins after order/PO; extended delivery time applies when option clause is invoked; minimum 30 days for any extension

Penalties/Liquidated Damages

Penalties to be defined under SLA; timely installation and commissioning critical for warranty activation

Bidder Eligibility

  • Indian-based service network with established安装, commissioning and maintenance capabilities

  • Proven experience in supply/install of mobile handsets or telecom hardware

  • Financial capacity to support project with required guarantees and warranty commitments

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Bill of Quantities (BOQ) 6 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 Phones Phones 25 nos saumitra8rr 20
2 Keypad Keypad 25 nos saumitra8rr 20
3 Handset Handset 25 nos saumitra8rr 20
4 Power input Power input 25 nos saumitra8rr 20
5 Circuit board Circuit board 25 nos saumitra8rr 20
6 Network port Network port 25 nos saumitra8rr 20

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar supply/install projects

4

Audited financial statements for previous 3 years

5

EMD/Security deposit as applicable

6

Technical bid submission documents demonstrating compliance

7

OEM authorizations or dealer/partner certificates

8

Service network details and contact information

9

Installation, Commissioning and Training plan

10

Warranty certificates and OEM support commitments

Frequently Asked Questions

Key insights about JAMMU AND KASHMIR tender market

How to bid for the Indian Army phones tender in Baramulla Jammu & Kashmir 2025

Bidders must submit GST, PAN, experience certificates, financial statements, and EMD as per terms. Include OEM authorization, installation and commissioning plans, and service strategy. Ensure compliance with 5-year warranty and 25% quantity variation rules; provide service centers details and SLA commitments.

What documents are required to participate in the Baramulla handset tender

Required documents include GST registration, PAN card, experience certificates for similar work, audited financial statements, EMD, technical bid, OEM authorizations, installation/commissioning plan, and service network details with contact information.

What are the technical scope and warranty terms for this Indian Army procurement

Scope covers Supply, Installation, Testing and Commissioning of phones, keypad devices, power inputs, circuit boards and network ports. Warranty is 5 years from final acceptance; OEM certificates must be provided at delivery; extended warranty up to 6/8 years may apply post-installation per contract.

When can quantity variations impact delivery under the option clause

Quantity may increase by up to 25%; delivery time adjusts using (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days. This applies during contract placement and currency period.

What are the service requirements for post-sales support in this tender

Bidders must deploy dedicated technical personnel for timely servicing; provide a service network within INDIA; upload service center details with the bid; adhere to SLA for fault rectification and maintenance during the warranty period.

What is the importance of OEM warranty certificates in the bid submission

OEM warranty certificates must accompany goods at delivery; they validate warranty terms, ensure post-sales support, and enable timely replacement/repair; absence could affect bid acceptance. Include certificates from the original equipment manufacturer.

What are the key eligibility criteria for bidders in this procurement

Eligible bidders must demonstrate prior experience in similar supply/install projects, show financial stability via statements, hold necessary registrations (GST/PAN), and provide OEM authorizations; must commit to SLA-based service and have an established India-wide service network.