GEM

IndianOil Corporation Limited AMC for Pre-owned Plant Communication System Industronic - Quarterly AMC 2025

Bid Publish Date

20-Nov-2025, 1:18 pm

Bid End Date

01-Dec-2025, 2:00 pm

Bid Opening Date

01-Dec-2025, 2:30 pm

Location

KAMRUP , ASSAM

Progress

Issue20-Nov-2025, 1:18 pm
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • • Exclusive service arrangement with Dee-Em Systems for proprietary Industronic plant-communication equipment
  • • Proprietary Article Certificate (PAC) required; single-tender / vendor-specific procurement noted
  • • Quarterly AMC framework for pre-owned plant communication system maintenance
  • • No BOQ items listed; emphasis on service delivery, support SLAs, and remote/on-site maintenance
  • • Non-liquidity undertaking and financial standing verification required
  • • Vendor authorization and OEM certifications may be mandatory for accreditation
  • • Internal IOC concurrence/approval referenced in ATC; expect process-specific approvals
  • • No explicit delivery/install schedule provided; AMC-based service model only

Categories 4

TECHNICAL SERVICES OTHER SERVICE WATER LEVEL RECORDER MICROCENTRIFUGES

Tender Overview

Indian Oil Corporation Limited invites bids for a Customized AMC/CMC covering a Pre-owned Plant Communication System from Industronic, on a Quarterly Annual Maintenance Contract (AMC) basis. The engagement is limited by an exclusive arrangement with Dee-Em Systems as the service provider for this proprietary item, with concurrence and approval noted in the buyer ATC. The scope emphasizes ongoing maintenance, serviceability, and timely support for the pre-owned system within the IOC network. No BOQ items are listed, signaling a service-centric procurement with fixed cadence. Bidders should assess capability to deliver specialized AMC for proprietary equipment and to align with the vendor-exclusive arrangement.

Technical Specifications & Requirements

  • Service type: Customized AMC/CMC for a Pre-owned Plant Communication System.
  • Vendor exclusivity: Dee-Em Systems is identified as the sole service provider for this item; no alternate supplier acceptable.
  • Product category: Plant Communication System aligned to Industronic equipment.
  • BOQ status: No items listed; indicates focus on maintenance scope rather than supply.
  • Contract cadence: Quarterly AMC with annual maintenance framework (no explicit price or quantity details provided).
  • Documentation expectations: Proprietary Article Certificate (PAC) referenced; ensure compliance with PAC and exclusive procurement rationale.
  • Standards/requirements: Specific technical standards are not enumerated; procurement hinges on proprietary service compatibility and vendor authorization.
  • Delivery/installation: Not specified; expect on-site maintenance and remote support as part of AMC.
  • Eligibility indicators: Non-liquidation status; undertaking to be uploaded; alignment with exclusive vendor terms.

Terms, Conditions & Eligibility

  • EMD/financial criteria: Not explicitly stated; ensure general tender compliance and financial standing as per IOC terms.
  • Exclusive service clause: Deemed exclusive service provider for the indented item; bidders must acknowledge PAC and vendor exclusivity.
  • Documentation: Upload non-liquidity undertaking; PAC documentation; OEM/vendor authorizations may be required.
  • Approval/ concurrence: Internal approvals referenced in ATC; bidders should anticipate vendor-specific compliance steps.
  • Payment terms: Not disclosed; bidders should seek IOC guidance during bid submission.
  • Warranty/AMC scope: Focus on ongoing maintenance; no warranty period details provided in data.
  • Compliance: Adhere to proprietary procurement SOPs for GEM portal and single-source procurement where applicable.

Key Specifications

  • Pre-owned Plant Communication System maintenance for Industronic equipment

  • Quarterly AMC cadence with unspecified value; service-centric scope

  • Exclusive service provider: Dee-Em Systems (no alternate suppliers)

  • Proprietary Article Certificate (PAC) required per single-tender procurement

  • No BOQ items; focus on maintenance, response times, and SLAs

Terms & Conditions

  • Exclusive service provider arrangement with Dee-Em Systems for maintenance

  • PAC documentation mandatory for proprietary procurement

  • Quarterly AMC structure with no itemized supply BOQ

Important Clauses

Payment Terms

Details not provided; bidders must confirm IOC's payment milestones and invoicing terms during bid submission.

Delivery Schedule

Not specified; AMC implies ongoing service delivery; bidders should seek SLA-based delivery targets.

Penalties/Liquidated Damages

No LD details in data; bidders should verify penalties and performance bonds under IOC AMC terms.

Bidder Eligibility

  • Non-liquidation and valid financial standing

  • Ability to maintain proprietary Industronic plant communication systems

  • Compliance with PAC and OEM/vendor exclusivity requirements

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N/a

INDORE, MADHYA PRADESH

Posted: 23 May 2025
Closed: 17 June 2025
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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar AMC/CMC engagements

4

Financial statements (last 2-3 years)

5

EMD/Security deposit (as applicable by IOC terms)

6

Technical bid documents demonstrating AMC capability for plant communication systems

7

OEM authorization / Deed of Sole agreement or PAC (Proprietary Article Certificate)

8

PAC documentation for proprietary procurement as per ATC

9

Any vendor-specific authorization from Dee-Em Systems (exclusive service provider)

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for IndianOil plant communication AMC in 2025?

Bidders must prove non-liquidation status, upload a PAC for proprietary procurement, and provide financial statements along with OEM/DEE-Em Systems authorization. The tender follows GEM portal procedures for exclusive service agreements; confirm AMC scope is maintenance-based for the Industronic system.

What documents are required for IOC proprietary AMC tender 2025?

Submit GST, PAN, 2-3 years of financials, experience certificates for similar AMC, PAC, OEM authorization, and any vendor exclusivity proofs. Include a non-liquidity undertaking and any IOC-specified ATC documents to satisfy the proprietary procurement conditions.

What are the technical specifications for the plant communication AMC?

The AMC targets a Pre-owned Industronic Plant Communication System maintenance scope with Dee-Em Systems as exclusive provider. No BOQ items; focus on service delivery, SLAs, on-site and remote support, and compatibility with proprietary hardware/software per PAC clearance.

When is the expected delivery/maintenance start for IOC AMC?

The data does not specify a start date; AMC is maintenance-focused, implying ongoing service from contract commencement. Bidders should align kickoff with IOC approval and vendor exclusivity clearance via the PAC process.

What is the EMD requirement for IOC plant systems AMC bid?

EMD specifics are not disclosed in the data. Bidders must follow IOC guidelines for EMD submissions on GEM portal; verify exact amount or percentage during bid submission and ensure refundable security as per IOC terms.

What documentation confirms exclusive DEPLOYMENT of Dee-Em Systems?

PAC documentation evidences exclusive procurement rights; include Dee-Em Systems authorization and any SOPs confirming exclusivity. Ensure PAC aligns with IOC single-tender procurement rules on GEM portal for proprietary items.

What payment terms are typical for IOC AMC tenders?

Exact IOC payment terms are not stated; bidders should expect milestone-based invoicing within the AMC framework, with possible quarterly settlements. Confirm terms in the bid submission and ensure alignment with PAC and vendor exclusivity requirements.

What are the eligibility criteria for maintenance of Industronic systems?

Eligibility includes non-liquidation status, financial stability, AMC capability for plant communications, and compliance with PAC and Dee-Em Systems exclusivity. Provide prior similar maintenance experience and certify capability to deliver on-site and remote support.