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Indian Army Customized Cyber Security Training Module Tender 2025—ISO 9001, 25% Quantity Option, Service Centers

Bid Publish Date

17-Nov-2025, 12:14 pm

Bid End Date

01-Dec-2025, 1:00 pm

Bid Opening Date

01-Dec-2025, 1:30 pm

Location

KOLKATA , WEST BENGAL

Progress

Issue17-Nov-2025, 12:14 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • ISO 9001 certification mandatory for bidder or OEM
  • • 25% quantity option during contract and currency with contracted rates
  • • Functional Service Centres required in each consignee state or establishment within 30 days
  • • PAN, GSTIN, cancelled cheque, EFT mandate submission required
  • • GST reimbursement rules clarified (actuals or applicable rates, capped by quoted GST)
  • • No obsolete products; minimum 3 years residual market life for bid items
  • • Installation & commissioning coverage under service terms
  • • Delivery period and extended time calculation formula specified

Tender Overview

The Indian Army (Department of Military Affairs) invites bids for a Customized Cyber Security Training Module. No BOQ items are listed; however, the procurement emphasizes ISO 9001 certified suppliers, GST compliance, and post-award service infrastructure. The Buyer reserves a 25% quantity flex, enabling the purchaser to increase or extend orders at contracted rates. A minimum delivery window is implied by the option clause, with timelines calculated using a defined formula. Key differentiators include OEM/service center requirements and mandatory supplier due diligence to ensure market-ready life of the offered training module. This tender targets vendors capable of scalable, standards-compliant cyber security training solutions and rapid post-award deployment.

Technical Specifications & Requirements

  • Product category: Customized Cyber Security Training Module for military use.
  • Standards: ISO 9001 certification required for bidder or OEM.
  • Service infrastructure: Functional service centers in the state of each consignee location or establish within 30 days of award; payment contingent on documentary evidence.
  • Documentation prerequisites: PAN, GSTIN, cancelled cheque, EFT mandate; bidder to upload undertakings on financial standing; no obsolete products (minimum 3 years residual market life).
  • GST guidance: GST applicable per actual rates or quoted rates, with purchaser reimbursement capped to applicable value.
  • Delivery/quantity: Option to increase quantity up to 25% of contracted quantity during contract; additional time computed as (increased quantity/original quantity) × original delivery period, minimum 30 days.
  • Delivery scope: Installation and commissioning as applicable; delivery period aligned with original delivery order timelines.

Terms, Conditions & Eligibility

  • EMD status: Not specified in data; bidders must comply with standard bid security conventions.
  • Financial standing: Bidder to submit undertaking indicating no liquidation or bankruptcy; GST and PAN validation required.
  • Certificate requirements: ISO 9001 certification mandatory; failure to upload relevant certificates may lead to rejection.
  • Service support: Availability of service centers in each consignee state or equivalent; on-site warranty where applicable; post-award service provisioning within 30 days.
  • Other: GST reimbursement as per actuals or applicable rates; ensure products are not end-of-life within 3 years of bid.

Key Specifications

  • Product: Customized Cyber Security Training Module

  • Standards: ISO 9001 certified

  • Delivery: Installation & Commissioning as applicable

  • Service: Functional service centre in each consignee state or establish within 30 days

  • Economic: 25% quantity option; pricing at contracted rates

  • Eligibility: No obsolescence; 3 years residual market life

Terms & Conditions

  • Option to increase/decrease quantity by up to 25% at contract time

  • Mandatory ISO 9001 certification and post-award service infrastructure

  • Documentation: PAN, GSTIN, cancelled cheque, EFT mandate; proof of service centres

Important Clauses

Payment Terms

GST reimbursement as per actuals or applicable rates; payment terms linked to documentary evidence and service center readiness

Delivery Schedule

Delivery period linked to last date of original delivery order; extended time calculated with formula; minimum 30 days

Penalties/Liquidated Damages

Not explicitly detailed in provided data; penalties may align with standard govt tender practices

Bidder Eligibility

  • Must hold ISO 9001 certification ( bidder or OEM )

  • Non-liquidation and non-bankruptcy affirmation

  • Capability to establish/operate service centres in consignee states within 30 days

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Required Documents

1

Copy of PAN Card

2

Copy of GSTIN

3

Copy of Cancelled Cheque

4

Copy of EFT Mandate certified by Bank

5

ISO 9001 certificate ( bidder or OEM )

6

Proof of service centre availability or plan to establish within 30 days of award

7

Undertaking of non-liquidation/non-bankruptcy

8

Declaration of non-obsolescence and 3-year residual market life

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for the Customized Cyber Security Training Module tender in India 2025

Bidders must submit PAN, GSTIN, cancelled cheque, EFT mandate, and ISO 9001 certification. Ensure the product is not obsolete and has at least 3 years market life remaining. Provide evidence of service centers or a plan to establish them within 30 days of award; comply with 25% quantity option terms.

What documents are required for Indian Army cyber training bid submission in 2025

Required docs include PAN Card, GSTIN, Cancelled Cheque, EFT Mandate, ISO 9001 certificate, proof of service centre availability or establishment plan, and a non-liquidation undertaking. Also submit product life justification and GST handling declarations per terms.

What are the technical standards for cyber security training tender in 2025

The tender requires ISO 9001 certification for bidder or OEM; ensure training module aligns with standard quality management practices. No additional IS standards specified; BOM and content should reflect current cyber security best practices.

What is the quantity option allowed under the Indian Army tender 2025

The purchaser can increase or decrease the quantity up to 25% of bid/contract quantity at contract placement or during currency, with extended delivery time calculated accordingly, minimum 30 days.

What are the GST implications for the cyber security training tender in 2025

GST applies as actuals or at the quoted rate, whichever is lower, and reimbursement will not exceed the applicable GST percentage. Vendors must determine GST obligations and include them in the bid.

When is service center establishment required for this bid in 2025

If no service centre exists at bidding time, the successful bidder must establish a Functional Service Centre within 30 days of award; payment release is contingent on documentary evidence of establishment.

What are the eligibility criteria for this Indian Army cyber training procurement

Eligibility includes non-bankruptcy, non-liquidation status, ISO 9001 certification, ability to provide service centers, and bid submission with PAN, GSTIN, cancelled cheque, EFT mandate; product life must have at least 3 years residual market life.

What happens if the supplied training module becomes end-of-life

The bidder must ensure the offered product has at least 3 years residual market life; non-compliance could lead to bid rejection and contract termination risks, with potential supplier replacement under contract terms.