GEM

Delhi University CCTV Surveillance Services West Delhi 110008 – Integrated Security System Service 2025

Bid Publish Date

09-Dec-2025, 10:02 am

Bid End Date

02-Jan-2026, 11:00 am

EMD

₹26,578

Value

₹13,28,912

Location

WEST DELHI , DELHI

Latest Corrigendum Available

Progress

Issue09-Dec-2025, 10:02 am
Corrigendum18-Dec-2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Office location requirement: service provider must have an office in the consignee state
  • • Dedicated/toll-free telephone support required for service operations
  • • Escalation matrix with direct telephone-based contacts for service issues
  • • Excess settlement option for invoicing with documented support
  • • ATC-based terms for CCTV surveillance service delivery
  • • EMD of ₹26,578; estimated contract value ₹1,328,912
  • • No BOQ items specified; scope centers on integrated surveillance service
  • • Delivery/service timeline to be aligned with university procurement terms

Categories 4

SAFETY AND SECURITY EQUIPMENT CITY SURVEILLANCE VEHICLE SCANNING SYSTEM HIGHWAY TRAFFIC MANAGEMENT SYSTEM

Tender Overview

  • Organization: Delhi University, Department of Higher Education; Location: West Delhi, Delhi-110008; Procurement category: Integrated Security Surveillance System Service (CCTV cameras surveillance per ATC).
  • Estimated value: ₹1,328,912; EMD: ₹26,578.
  • Purpose: Contract for CCTV surveillance system service as per standard ATC requirements; scope aligns to multi-camera surveillance and related services at the university precincts.
  • Key differentiator: ATC-based specifications with emphasis on service availability, dedicated support, and excess settlement options for item-level invoicing.
  • Unique aspects: Service provider must have an office in the consignee state; mandatory toll-free service support and escalation matrix; optional excess settlement with documented justifications.

Technical Specifications & Requirements

  • No explicit technical specifications provided in the tender data; details to be clarified via ATC/document view.
  • Available indicators suggest focus on integrated CCTV surveillance service delivery, post-installation service, and compliance with escalation procedures.
  • Critical service deliverables likely include: remote monitoring capability, preventive maintenance, on-site support, and timely fault resolution.
  • Contractors should anticipate scope tied to installation, integration with existing platforms, and adherence to service-level expectations.
  • EMD and estimate imply a project-scale engagement consistent with university security needs.
  • Ensure readiness to provide office in the state of Delhi and dedicated/toll-free support as per ATC.

Terms, Conditions & Eligibility

  • EMD: ₹26,578 (requirement details per T&C).
  • Excess Settlement: Enabled; allow additional charges up to a specified percentage; must declare applicability during invoice creation with mandatory supporting documents.
  • Office location: Service Provider must maintain an office in the consignee state; documentary evidence required.
  • Support: Dedicated/toll-free service number and escalation matrix to be provided by bidder/OEM.
  • BOQ: No items listed in current BoQ; focus on service-level contract for CCTV surveillance.
  • Other terms: Follow ATC documents and any additional vendor-specific submission requirements.

Key Specifications

    • Category: Integrated Security Surveillance System Service (CCTV surveillance)
    • Estimated contract value: ₹1,328,912
    • EMD: ₹26,578
    • Location: West Delhi, Delhi-110008
    • Office requirement: Service provider must have an office in the consignee state
    • Support: Dedicated/toll-free service line and escalation matrix required

Terms & Conditions

  • EMD mandatory submission at bid stage

  • Excess settlement allowed with proper documentation

  • Service provider must establish local office in Delhi

  • Dedicated service support and escalation procedures must be provided

  • ATC terms govern CCTV surveillance service contract

Important Clauses

Payment Terms

Excess settlement option permits additional charges up to a capped percentage of item-level value; must declare and provide supporting documents during invoicing.

Delivery Schedule

No explicit delivery window published; terms to be clarified per ATC and post-award agreement; ensure readiness for support within typical academic calendar.

Penalties/Liquidated Damages

No explicit LD details published; refer to ATC for any standard penalties and performance-based deductions.

Bidder Eligibility

  • Demonstrated experience in CCTV surveillance service contracts of equivalent scale

  • Valid GST registration and financial stability documentation

  • Local office presence in Delhi with evidence submitted

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Closed: 5 September 2025
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Nanded District Panchayats CCTV Surveillance System Supply & Installation Tender Maharashtra 2025 – NVR NAS Camera Standards

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Posted: 3 November 2025
Closed: 20 November 2025
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Posted: 26 August 2025
Closed: 5 September 2025
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Posted: 18 February 2025
Closed: 5 March 2025
GEM

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates of similar CCTV surveillance service contracts

4

Financial statements or turnover details as required

5

EMD deposit receipt (₹26,578) and payment method

6

Technical bid document and compliance statements

7

OEM authorization or brand/service partner certifications

8

Documentary evidence of Delhi state office (consignee state)

Corrigendum Updates

1 Update
#1

Update

18-Dec-2025

Extended Deadline

02-Jan-2026, 11:00 am

Opening Date

02-Jan-2026, 11:30 am

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for CCTV surveillance service tender in West Delhi 2025

Bidders must submit GST, PAN, EMD ₹26,578, and experience certificates for similar CCTV projects. Provide OEM authorizations if applicable, and demonstrate Delhi-based office presence. Ensure compliance with ATC terms and the excess settlement option with proper documentation for invoicing.

What documents are required for Delhi University CCTV tender submission

Required documents include GST certificate, PAN, EMD receipt, financial statements, experience certificates for similar CCTV deployments, technical bid, OEM authorization, and proof of Delhi office. Additional ATC-compliant service support details and escalation matrix must be provided.

What are the technical specifications for CCTV services in this tender

No explicit technical specs are listed; bidders should anticipate integrated surveillance service scope, post-installation support, remote monitoring, and adherence to ATC terms. Prepare to demonstrate capability for university-grade security system integration and timely fault resolution.

What is the EMD amount and its payment terms for this bid

The EMD is ₹26,578. Submit the deposit as specified by the procurement portal (DD/online). Ensure the EMD is valid through the bid submission and include the receipt with the technical bid to avoid disqualification.

When is the delivery or service activation expected after award

The tender data lacks an explicit delivery window; bidders should align with ATC-derived timelines and university procurement schedules. Confirm post-award activation dates during the final bid submission or during clarification rounds.

What are the essential eligibility criteria for CCTV suppliers in Delhi University tender

Applicants must show prior CCTV surveillance service experience, Delhi-state office presence, GST registration, financial soundness, and OEM certifications if applicable. Adherence to ATC terms and ability to provide toll-free support and escalation contacts are required.

What is the scope of excess settlement in invoicing for this tender

Excess settlement allows additional charges up to a specified percentage of item-level total value, including addons. The bidder must declare applicability during invoice creation and attach mandatory documentation to support any extra charges.

What standards or certifications are expected for CCTV services in this bid

ATC terms govern the service; look for IS/IS-550-like compliance indicators in similar tenders and ensure OEM authorizations if the system integrates branded cameras. Prepare to demonstrate service quality and maintenance capability in line with university requirements.