GEM

Indian Oil Corporation Limited Customized AMC/CMC for Pre-owned Products Six-Monthly Troubleshooting Permasense Remote Sensing System 2025

Bid Publish Date

26-Nov-2025, 10:06 am

Bid End Date

10-Dec-2025, 3:00 pm

Progress

Issue26-Nov-2025, 10:06 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Single Packet Bid

Categories 14

SMART POSITIONER TECHNICAL SERVICES GEOSPATIAL SERVICES WEATHER STATIONS EXTENSOMETERS WATER LEVEL RECORDER OTHER SERVICE WEATHER MACHINE, MONITORING SYSTEM AND EQUIPMENTS CEILOMETER ATM FAULT ANALYSIS MONITORING SYSTEM MICROCENTRIFUGES

Tender Overview

Indian Oil Corporation Limited seeks a Customized AMC/CMC for pre-owned products focusing on Troubleshooting, Field Services & Diagnostics and specifically a Non-Intrusive Online Remote Sensing Thickness Monitoring System (Permasense). The contract is an Annual Maintenance Contract (AMC) with a potential scope for Six-Monthly service intervals. The tender references supporting documents including the ATC and SOW attachments, but does not provide a listed BOQ. Estimated value and EMD details are not disclosed, indicating a qualitative maintenance engagement rather than a pure supply contract. A unique aspect is the option clause permitting contract quantity or duration adjustments up to 50% at the time of issue and after issuance. This requires bidders to review the linked ATC and SOW for scope boundaries and performance expectations.

Technical Specifications & Requirements

  • Scope derived from attached ATC and SOW documents covering Troubleshooting, Field Services & Diagnostics for a Permasense thickness monitoring system on a pre-owned platform.
  • No explicit itemized BOQ is provided; bidders must rely on the ATC/SOW for service levels, response times, and maintenance activities.
  • The contract allows a post-award adjustment of up to 50% in quantity or duration; bidders must align staffing, spares, and SLAs to possible expanded scope.
  • Emphasizes non-intrusive remote sensing capabilities, requiring specialized remote diagnostics and field service competence.
  • Attachments referenced: ATC document, SOW file attached by the buyer; ensure mandatory review prior to bid submission.

Terms & Eligibility

  • EMD/Value: Not disclosed in the summary; bidders should verify the exact amount in ATC/SOW attachments.
  • Option clause: Up to 50% increase/decrease in quantity or duration at contract issue and post-issuance.
  • Delivery & performance: Defined in the SOW/ATC; bidders must satisfy service timelines, response times, and remote diagnostic capabilities.
  • Documents to submit: GST, PAN, technical bid, experience certificates, OEM authorizations, financial statements, and EMD as specified in ATC. Review SOW for other eligibility criteria and documentation.

Key Specifications

  • Permasense non-intrusive online thickness monitoring system maintenance

  • Annual Maintenance Contract (AMC) with Six-Monthly service intervals

  • SOW/ATC attachments govern scope, response times, and SLAs

  • No BOQ items provided; rely on ATC/SOW for technical expectations

  • Quantity/duration may vary up to 50% at issue and post-issuance

Terms & Conditions

  • Option clause permits 50% adjustment in quantity or duration

  • Review ATC and SOW attachments for scope and SLAs

  • Pre-owned system maintenance with Permasense remotely monitored thickness

Important Clauses

Payment Terms

Details to be provided in ATC/SOW; ensure terms align with AMC milestones.

Delivery Schedule

Delivery and service response times specified in SOW; adherence required.

Penalties/Liquidated Damages

LDs, if any, to be defined in ATC; bidders must note recovery mechanisms

Bidder Eligibility

  • Experience in AMC/CMC for pre-owned industrial monitoring systems

  • Capability to support non-intrusive thickness monitoring equipment

  • Financial stability as demonstrated by financial statements and tax compliance

Past Similar Tenders (Historical Results)

5 found

Customized AMC/CMC for Pre-owned Products - Cobalt Temperature Monitoring System; Lisaline; Annual

Bhabha Atomic Research Centre

MUMBAI, MAHARASHTRA

Posted: 6 January 2025
Closed: 31 January 2025
GEM

Customized AMC/CMC for Pre-owned Products - KEY MANAGEMENT SYSTEM; --; Annual Maintenance Contract

Indian Air Force

Posted: 24 June 2025
Closed: 16 July 2025
GEM

Customized AMC/CMC for Pre-owned Products - AMC CHNS Analyser; ELEMENTAR; Annual Maintenance Contra

Bhabha Atomic Research Centre

MUMBAI, MAHARASHTRA

Posted: 22 July 2025
Closed: 2 August 2025
GEM

Customized AMC/CMC for Pre-owned Products - AMC for Metrohm equipment; Metrohm; Annual Maintenance

Council Of Scientific And Industrial Research (csir)

CHENNAI, TAMIL NADU

Posted: 16 May 2025
Closed: 30 May 2025
GEM

Customized AMC/CMC for Pre-owned Products - CCTV surveillance system; Multibrand; Annual Maintenanc

Bhabha Atomic Research Centre

MUMBAI, MAHARASHTRA

Posted: 19 September 2025
Closed: 4 October 2025
GEM

🤖 AI-Powered Bidder Prediction

Discover companies most likely to bid on this tender

Live AI
Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AMC/CMC engagements

4

Financial statements (last 2–3 years)

5

EMD/Security deposit as per ATC

6

Technical bid submission as per ATC/SOW

7

OEM authorization/partnership certificates if required by IOC

8

Any other documents specified in the ATC/SOW attachments

Frequently Asked Questions

How to bid on the Indian Oil Permasense AMC tender in 2025?

Bidders should submit the technical bid with OEM authorizations, GST and PAN, experience certificates, and financial statements, along with EMD as specified in the ATC. Review the ATC/SOW for scope, response times, and 50% quantity/duration adjustment rules.

What documents are required for IOC pre-owned system AMC submission?

Submit GST certificate, PAN, 2–3 years of financials, relevant experience certificates, OEM authorization, and the technical bid per ATC/SOW. Additional SOW attachments may specify insurance, warranties, and performance guarantees; ensure all are scanned and digitally signed.

What are the key technical requirements for Permasense maintenance?

Maintenance must cover non-intrusive online thickness monitoring, remote diagnostics, and field service support as defined in the ATC/SOW. Ensure staff possess relevant certifications, and that SLAs align with contract goals, including incident response times.

When is the bid submission deadline for IOC AMC tender 2025?

Deadline details are specified in the ATC/SOW attachments. Bidders should verify the exact closing date in IOC’s vendor portal, ensuring submission of all required documents and the compliant technical bid before the due time.

What standards or certifications are required for IOC maintenance bids?

Look for OEM authorizations and any ISI/ISO-like standards cited in SOW; ensure personnel hold relevant certifications for non-intrusive thickness monitoring and remote sensing equipment servicing as specified by IOC.

How does the 50% adjustment clause affect contract scope with IOC?

The ATC allows a up to 50% increase or decrease in quantity or duration at contract issue and after issuance. Bidders must plan scalable staffing, spare parts, and service levels to accommodate potential scope changes.

What are the risk factors for submitting a bid on IOC pre-owned AMC?

Risks include undefined EMD amount in the summary; rely on ATC/SOW for financial and performance terms, ensure readiness to meet remote sensing service levels, and be prepared for possible scope expansion under the 50% adjustment clause.

How to verify eligibility for IOC AMC for pre-owned systems in 2025?

Verify eligibility via ATC/SOW: experience in similar AMC/CMC for monitoring systems, financial stability with audited statements, GST/PAN validity, and OEM authorizations; ensure compliance with all submission requirements.

Similar Tenders

2 found

Customized AMC/CMC for Pre-owned Products - UPS; Techser Power Solutions; Comprehensive Maintenance

Institute For Plasma Research

⏰ Deadline: 3 weeks left
🛒 Type: Service
View GEM
Urgent

Customized AMC/CMC for Pre-owned Products - MISC ASSETS; VARIOUS BRANDS; Comprehensive Maintenance

Centre For Development Of Advanced Computing (c-dac)

EMD: ₹80,000
⏰ Deadline: 7 days left
🛒 Type: Service
View GEM