PGI Chandigarh Syringe Infusion Pump Tender 2025 CHANDIGARH IS0 9001 BIS 5 Year Warranty

Tender Overview

Organization: Post Graduate Institute Of Medical Education And Research, Chandigarh. Product: Syringe Infusion Pump, including supply, installation, testing and commissioning. Location: CHANDIGARH, 160001. Estimated value: ₹6,00,000 with EMD: ₹12,000. Context: Government health procurement via Department Of Health And Family Welfare, seeking compliant infusion pumps with IS0-9001 and additional post-sale support. Key differentiators include strong after-sales service coverage in INDIA, OEM authorization, and potential MSME/NSIC EMD exemptions. Unique clauses include penalties for warranty delays and requirement for IS0 9001 and BIS/type test certificates. Scope emphasizes turnkey delivery, installation, and commissioning tied to purchaser location.

Technical Specifications & Requirements

• Product category: Syringe Infusion Pump
• Scope: Supply, Installation, Testing and Commissioning of goods
• Standards/certifications:
  • ISO 9001 certified supplier or OEM
  • BIS licence and type test certificates as prescribed
  • OEM/Authorized Seller in India for imported models with post-sales service
• Warranty: 5 years from final acceptance or after installation, with dedicated service personnel; service window: 3 days for defect rectification; penalties 0.5% per week; cumulative penalties capped at 10% of contract value
• Service network: Installation, commissioning, training, and maintenance with service centres near consignee locations
• Delivery terms: Supply, installation, testing and commissioning to consignee location; after-sales service commitments in India
• EMD and documentation: ₹12,000; include MSME/NSIC exemption certificate if applicable; include Make in India authorization; vendor to provide ISO 9001 and relevant product certificates
• BoQ: No items listed; procurement appears as single pump with turnkey delivery and support

Terms, Conditions & Eligibility

• EMD: ₹12,000 (exemption if MSME/NSIC with valid certificate)
• Experience: Prior supply of similar government/PSU/private sector equipment with supporting orders and PO copies
• Warranty & after-sales: 5-year warranty; ensure timely service with SLA; penalties apply for 3-day service window; service centers in INDIA
• Certificates: ISO 9001, BIS licence, type test and OEM authorizations; supplier/ OEM should provide certificates at bid delivery
• Make in India: Authorization certificate required for domestic supply; OEM/Authorized seller must have registered Indian office for after-sales support
• Delivery & Installation: Includes installation, testing, commissioning; specify delivery schedule with site readiness
• Payment terms: Details not specified; ensure alignment with standard government terms and penalties for delays
• Documentation: GST registration, PAN, experience certificates, financial statements, EMD document, technical compliance, OEM authorization documents
• Penalties: Pending service within 3 days triggers 0.5% per week; maximum 10% of contract value; post-penalty recovery via PBG or direct deposit