GEM

Punjab National Bank Security Products Tender for Lockers, Safes & BINS in North East 2025 BIS-ISO Compliant

Bid Publish Date

21-Nov-2025, 5:19 pm

Bid End Date

12-Dec-2025, 6:00 pm

Bid Opening Date

12-Dec-2025, 6:30 pm

Location

KAMRUP , ASSAM

Progress

Issue21-Nov-2025, 5:19 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

13

Category

ITEM 1

Bid Type

Two Packet Bid

Key Highlights

  • • OEM BIS compliance with IS numbers for safes/lockers/RPEQ; BIS certificate validity required
  • • ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 certifications mandatory
  • • Make in India preference; NE-region service center with 50 service cards
  • • 1-year product warranty; warranty letter to be provided
  • • On-site training within 2 days of delivery by OEM engineer
  • • 24-hour complaint resolution; dedicated NE online support center
  • • Non-blacklisted status in last 10 years; no sanctions by any government entity
  • • GST certificate for service center; service network near Guwahati & Meghalaya

Tender Overview

Punjab National Bank invites bids for procurement of security products including lockers, safes, RPEQ, BINS, GTM with OEM responsibility for locks & keys. The ATC mandates BIS compliance, ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, and a one-year warranty. Preference to Make in India, presence of an online complaint center in the North East, and NE-region service capability with a minimum of 50 regional service cards. The vendor must have a regional service center near Guwahati/Meghalaya with GST attached to the service unit. Training on site within 2 days of delivery is required and all buyer complaints must be addressed within 24 hours. This bid emphasizes NE-region deployment and local servicing.

Technical Specifications & Requirements

  • OEM compliance with BIS IS No for safes/lockers/RPEQ; BIS certificate to be provided with validity.
  • OEM locks & keys must be supplied by the bidder; BIS certificate for OEM of keys required.
  • Online dedicated NE complaint support center during working hours.
  • Certifications: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018.
  • Make in India preference; OEM must not be blacklisted in last 10 years.
  • Each product includes 1-year warranty; a formal letter to be provided.
  • On-site training by OEM engineer within 2 days of delivery; 24-hour complaint rectification.
  • NE-region service capacity with at least 50 service cards; service centers near Guwahati & Meghalaya; GST certificate of service center provided.
  • Local technicians available in G…

Terms, Conditions & Eligibility

  • OEM BIS compliance with IS numbers for safes/lockers; provide BIS certificate validity.
  • Make in India preference; OEM should have NE-region service center and at least 50 service cards as proof.
  • Warranty: minimum 1 year from delivery; provide warranty letter.
  • Training: OEM engineers to train on-site within 2 days of delivery.
  • Complaint handling: all OEM-borne complaints resolved within 24 hours; dedicated NE support center.
  • Non-blacklisted: vendor must confirm no bans/sanctions in last 10 years by any government entity.
  • Documentation: GST certificate for service center and region-specific service cards; purchase orders for similar lockers/safes/rqeQ must be enclosed.
  • Local presence: service center near Guwahati & Meghalaya; technicians available in G region for bank needs.

Key Specifications

  • Product category: lockers, safes, RPEQ, BINS, GTM

  • Standards: BIS IS numbers; ISO 9001:2015, ISO 14001:2015, ISO 45001:2018

  • Warranty: 1 year from delivery

  • Support: online NE complaint center; 24-hour rectification

  • Training: OEM engineer on-site within 2 days of delivery

  • Service network: NE region with 50 service cards; Guwahati/Meghalaya centers

  • OEM requirements: locks & keys BIS-certified; online support in NE

  • Compliance: Make in India preference; no 10-year blacklisting

Terms & Conditions

  • Procuring entity reserves preference for Make in India and NE-region service capability

  • BIS IS compliance and ISO certifications are mandatory for eligibility

  • 1-year warranty with on-site training and 24-hour complaint resolution required

Important Clauses

Payment Terms

Not specified in provided data

Delivery Schedule

Delivery timeframe anchored to original delivery order with option clause and possible 25% quantity variation; detailed timing not provided

Penalties/Liquidated Damages

Not explicitly stated; penalties would apply per general tender terms subject to option clause calculations

Bidder Eligibility

  • OEM must be authorized for locks & keys and BIS-certified

  • Experience in NE region with service capability; minimum 50 service cards

  • Service centers near Guwahati and Meghalaya with GST registration

  • No blacklisting by any government entity in last 10 years

Past Similar Tenders (Historical Results)

5 found

Item 1,Item 2,Item 3,Item 4,Item 5

Eastern Coalfields Limited

BARDHAMAN, WEST BENGAL

Posted: 15 September 2025
Closed: 11 October 2025
GEM

ITEM 1,ITEM 2,ITEM 3,ITEM 4,ITEM 5

Bharat Coking Coal Limited

DHANBAD, JHARKHAND

Posted: 9 January 2025
Closed: 20 January 2025
GEM

Item 1,Item 2,Item 3,Item 4,Item 5

Indian Navy

Posted: 6 November 2024
Closed: 27 November 2024
GEM

ITEM 1,ITEM 2,ITEM 3,ITEM 4,ITEM 5

Bharat Coking Coal Limited

Posted: 6 December 2024
Closed: 27 December 2024
GEM

Item 1,Item 2,Item 3,Item 4,Item 5

Indian Coast Guard

CHENNAI, TAMIL NADU

Posted: 30 January 2025
Closed: 20 February 2025
GEM

Bill of Quantities (BOQ) 5 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 ITEM 1 RPEQ 2 HR 5 pieces 5143379 15
2 ITEM 2 RPEQ DRW 5 pieces 5143379 15
3 ITEM 3 CLSS A DR 1 pieces 5143379 15
4 ITEM 4 CLAS GG 1 pieces 5143379 15
5 ITEM5 CLNCHING 1 pieces 5143379 15

🤖 AI-Powered Bidder Prediction

Discover companies most likely to bid on this tender

Live AI
Historical Data

Required Documents

1

GST registration certificate of the service center

2

PAN card of bidder

3

ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 certificates

4

BIS IS numbers and BIS certificate validity for safes/lockers/RPEQ

5

OEM authorization/credentials for locks & keys

6

Proof of minimum 50 NE-region service cards

7

Service center address proof in Guwahati/Meghalaya with GST

8

Training plan and on-site training team details

9

Warranty letter confirming 1-year coverage

10

Recent po/PO copies of locker/safe procurement in NE region

11

Declaration of non-blacklisted status in last 10 years

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for PNB security products tender in North East 2025?

Bidders must meet OEM BIS compliance, ISO certifications, and NE-region service capability. Prepare GST, PAN, 50 NE service cards, and proof of on-site training capability. Include warranty letter (1 year) and OEM authorization. Submit service center details near Guwahati/Meghalaya and ensure Make in India preference is met.

What documents are required for PNB lockers and safes tender in NE?

Submit GST certificate for the service center, PAN, ISO 9001/14001/45001 certificates, BIS certificates for safes/lockers/RPEQ, OEM authorization for locks/keys, proof of 50 NE region service cards, and address-proof for Guwahati/Meghalaya centers along with a 1-year warranty letter.

What technical standards must be met for PNB security equipment?

Products must be BIS compliant with IS numbers for safes/lockers/RPEQ, and carry ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 certifications. OEM must provide BIS for keys, online NE complaint support, and on-site training within 2 days of delivery.

What is the warranty requirement for lockers and safes in this tender?

The bid requires a minimum 1-year warranty on all products; a formal warranty letter must accompany the submission. Warranty coverage should include replacement or repair during the warranty period and clear service response commitments.

What is the NE-region service requirement for bidders?

Bidder must have a service center in the North East with GST attached; provide at least 50 service cards proving NE-region service capability; on-site training must be conducted by OEM within 2 days of delivery.

Are there penalties for late delivery or non-compliance in this tender?

Penalties will align with standard tender terms and the option clause permitting up to 25% quantity variation; delivery extensions are calculated as (additional quantity/original quantity) × original delivery period, minimum 30 days, with potential extension to the original period.

What makes in India preference is specified for this bid?

The ATC states explicit preference for Make in India products and companies; bidders should demonstrate local manufacturing or assembly capabilities and provide evidence of domestic origin for the major items, alongside NE-region service support readiness.

Where should training and after-sales support be provided for NE banks?

OEM engineers must provide on-site training within 2 days of delivery at the bank site and establish online NE complaint support; after-sales service must be available through NE-based centers, with response and resolution within 24 hours.

Similar Tenders

2 found

ITEM1,ITEM2,ITEM3,ITEM4,ITEM 5

Hmt Machine Tools Limited

📍 PANCHKULA, HARYANA

Est: ₹1.4 L
⏰ Deadline: 3 weeks left
🛒 Type: Goods
View GEM

Item1,Item2,Item3,Item4,Item5

Maulana Azad National Urdu University

📍 HYDERABAD, TELANGANA

Est: ₹4.6 L
⏰ Deadline: 2 weeks left
🛒 Type: Goods
View GEM