ESIC Jaipur Lifts Operation & Maintenance Tender 2025 Rajasthan - 25% Quantity Flex, EMD ₹61950, SBI Jaipur

Tender Overview

ESIC (Employees State Insurance Corporation) invites bids for the Operation and Maintenance of Lifts (Elevators) – Complete System at Jaipur, Rajasthan (302001). Estimated value: ₹2,065,000 with an EMD of ₹61,950. The scope covers full lifecycle O&M for lifts, including preventive maintenance, fault resolution, and lifecycle services. The buyer allows a quantity/duration variation of up to 25% at contract issue and post-issue, enabling bidders to adjust scope within defined limits. OEM authorization is required when bidding through authorized distributors, and the bidder must provide the OEM details. All bids must comply with bank/payment and performance security provisions via DD to the ESI Fund Account 1, payable at SBI Jaipur. The contract emphasizes dedicated service support and a formal escalation matrix. Unique aspects include the absence of BOQ items and a focus on service capability, with past experience validation acceptable through client-issued documentation. This tender targets experienced service providers for government lift maintenance in Jaipur.

Key differentiators: 25% flex in quantity/duration, mandatory OEM authorization submissions, and explicit EMD/Performance Security pathways via SBI Jaipur. The procurement is positioned under GeM and requires timely submission of hard copies within 5 days of bid end/opening and post-award DD submission within 15 days.

Tender in Jaipur procurement highlights a focused requirement for reliable elevator maintenance by qualified firms.

Technical Specifications & Requirements

• No technical specifications are provided in the BOQ. Section emphasizes service delivery capability rather than equipment-specific metrics.
• Required elements include: dedicated/toll-free service support line, escalation matrix, and past project experience documentation as validation for eligibility.
• Bid package demands: OEM authorization if using authorized distributors, and the ability to provide post-sale service commitments after award.
• EMD and performance security pathways are defined via Demand Drafts payable at SBI Jaipur, with hard copy submission timelines specified.
• The assignment is for a complete O&M of lifts (elevators), implying ongoing maintenance, responsiveness, and uptime targets may be negotiated at award.
• No explicit IS/ISO standards are mentioned; bidders should anticipate compliance with standard government maintenance practices and service-level commitments.
• The procurement prioritizes service responsiveness, transparent escalation, and proven track record of similar lift maintenance contracts.

Terms, Conditions & Eligibility

• EMD: ₹61,950; options to submit via Account Payee DD in favor of ESI Fund Account No 1, payable at SBI Hatwara Road Jaipur; scanned DD copy required with bid; hard copy due within 5 days of bid end/opening.
• Performance Security: DD acceptable; final DD submission to be delivered within 15 days of award.
• Manufacturer Authorization: required for OEMs using distributors; provide MA/authorization details.
• Financial standing: bidders must not be under liquidation or court receivership; must upload an undertaking to that effect.
• Contractual: assignment/sub-contracting require buyer’s written consent; ultimate liability remains with the main bidder.
• Service & Support: dedicated toll-free number and escalation matrix must be provided by the bidder/OEM.
• Past Experience: eligible proofs include contracts with invoices, execution certificates, or client attestations demonstrating relevant lift maintenance work.
• No BOQ items; the scope centers on maintenance, service responsiveness, and compliance with bid conditions.