GEM

Aligarh Muslim University Servers Tender Aligarh UP 2025 - ISV virtualization OIS 5-Year OEM Support

Bid Publish Date

11-Dec-2025, 7:14 pm

Bid End Date

25-Dec-2025, 8:00 pm

EMD

₹1,00,000

Value

₹50,00,000

Progress

Issue11-Dec-2025, 7:14 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

2

Bid Type

Two Packet Bid

Categories 1

Tender Overview

Organization: Aligarh Muslim University (AMU), Department of Higher Education, Location: Aligarh, Uttar Pradesh. Product/Service: Server hardware with virtualization software bundled from a single OEM. Estimated Value: ₹5,000,000; EMD: ₹100,000. Scope includes Supply, Installation, Testing and Commissioning of Goods. Delivery terms allow quantity fluctuations up to ±25% with phased delivery aligned to the original delivery period. The tender emphasizes integrated OEM support and lifecycle management for 5–7 years, plus 5-year onsite hardware and virtualization software support from a single OEM. A dedicated service center requirement in the consignee state is mandated, or establishment within 30 days of award. A technical compliance sheet must be uploaded for evaluation. The opportunity targets bidders capable of a turnkey server and virtualization package with robust service infrastructure.

Technical Specifications & Requirements

  • Product category: Server hardware with virtualization software bundled from a single OEM for full compatibility and lifecycle management.
  • Lifecycle commitment: Unified support for hardware and virtualization software from the same OEM for 5 years; onsite support coverage for hardware as specified.
  • Service infrastructure: Functional Service Centre in the State of the consignee location; establishment within 30 days if not present at bid.
  • Support channels: Dedicated toll-free support number; Escalation Matrix with contact numbers must be provided.
  • Compliance: Technical compliances sheet to be signed and uploaded for evaluation.
  • ATC expectations: Sectioned terms requiring bundled OEM virtualization software and integrated compatibility.

Terms, Conditions & Eligibility

  • EMD: ₹100,000 (paid as stipulated in terms); bid price to include all costs.
  • Delivery concept: Delivery quantity may vary by up to 25% during contract; additional time calculated as (increase/original) × original delivery days with minimum 30 days.
  • Warranty & support: OEM must provide 5-year unified onsite support; service center presence is a condition for payment release.
  • ATC commitments: Integration of virtualization software with hardware from a single OEM; 5-year unified support; escalation matrix must be provided.
  • Payment terms: Not explicitly stated; bidders should align with standard government tender payment cycles.

Key Specifications

    • Software bundling: Virtualization software bundled with server hardware from a single OEM; integrated compatibility guaranteed
    • Lifecycle support: 5 years of unified hardware and virtualization software support from same OEM
    • Service center: Functional in the consignee state; if absent, establish within 30 days of award
    • Escalation contact: Dedicated toll-free service line and documented escalation matrix

Terms & Conditions

  • Key EMD requirement: ₹100,000 security deposit converted to bid performance if applicable

  • Delivery flexibility: quantity may increase/decrease by up to 25% with extended delivery time rules

  • OEM-only virtualization bundle: ensure single OEM for hardware and virtualization software

Important Clauses

Payment Terms

Payment shall be released upon submission of evidence of a functional Service Centre and in line with contract terms; exact percent allocations not specified in tender text.

Delivery Schedule

Delivery period commences after original delivery order; additional time computed by (increased quantity divided by original quantity) times original delivery days, minimum 30 days.

Penalties/Liquidated Damages

Not explicitly stated; standard liability implied through delivery timelines and service center obligations.

Bidder Eligibility

  • Proven experience supplying server hardware with virtualization software from a single OEM

  • Demonstrable 5-year unified onsite support capability for hardware and virtualization software

  • Must establish/own a functional service center in the consignee state or within 30 days of award

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Required Documents

1

Experience Criteria

2

Past Performance

3

Bidder Turnover

4

Certificate (Requested in ATC)

5

OEM Authorization Certificate

6

OEM Annual Turnover

7

Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

8

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

What documents are required for AMU servers tender in Aligarh Uttar Pradesh 2025?

Bidders must submit GST registration, PAN card, experience certificates, financial statements, EMD documents, technical compliance certificates, and OEM authorizations. The technical compliance sheet must be signed and uploaded for evaluation; ensure service center proof in the consignee state if applicable.

How to bid on the AMU virtualization server tender in Aligarh?

Prepare a turnkey proposal covering supply, installation, testing, and commissioning. Ensure single OEM for hardware and virtualization software, provide 5-year onsite support, and confirm a service center in the state or readiness to establish within 30 days of award.

What are the key standards and certifications for this AMU server tender?

The tender requires a signed technical compliance sheet and OEM virtualization bundling from a single vendor; ensure lifecycle management spanning 5–7 years and unified support, with documented escalation matrices and dedicated toll-free service lines.

What is the EMD amount for the AMU server procurement in 2025?

The EMD amount is ₹100,000; ensure payment via DD or online as per vendor guidelines and attach proof in the bid submission along with other financial documents.

When is delivery expected for the AMU server contract in Uttar Pradesh?

Delivery period follows the original schedule; any extension due to option clause is calculated as (increased quantity/original quantity) × original delivery days, with a mandatory minimum of 30 days.

What is required to demonstrate 5-year OEM onsite support for servers?

Submit evidence of OEM-authorized onsite support for hardware and virtualization software across the same vendor, plus a documented escalation matrix and toll-free support numbers.

What is the scope of supply for the AMU server tender in Aligarh?

Scope includes Supply, Installation, Testing and Commissioning of server hardware with bundled virtualization software, all at single OEM, with lifecycle management for 5–7 years.

How to verify service center requirements for AMU tender in Uttar Pradesh?

Confirm presence of a functional Service Centre in the state or submit a concrete plan to establish one within 30 days of award; payment release requires documentary evidence of the center.

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