GEM

Urban Development And Housing Department Bihar Integrated Security Surveillance System Service Tender Madhubani 2025

Bid Publish Date

21-Nov-2025, 6:54 pm

Bid End Date

01-Dec-2025, 7:00 pm

Bid Opening Date

01-Dec-2025, 7:30 pm

EMD

₹50,000

Location

MADHUBANI , BIHAR

Progress

Issue21-Nov-2025, 6:54 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Mandatory ISO 9001:2015, ISO 14001:2015, ISO 27001:2022 certifications for bid eligibility
  • • EMD of ₹50,000; GeM-based bid submission with escalation matrix for service support
  • • Bidder must hold GST registration, Aadhar, Pan, Udyam, and state trade license
  • • 25% allowable change in contract quantity or duration at issue and post-award
  • • No BOQ items; focus on service capability, RBAC, security surveillance integration
  • • Balance sheets and P&L for three years ending 31 Mar 2024 with UDIN required
  • • Affidavit on stamp paper; anti-blacklisting declaration and post-submission submission
  • • Dedicated toll-free service support and clear escalation paths required

Categories 22

GATE CONTROL GATEWAY TIME LOCKS IOSM ACCESS CONTROL AUTOMATIC TELLER MACHINE TICKETING SYSTEM CONTROL SYSTEM INTEGRATED SECURITY SYSTEM DATA LEAKAGE VEHICLE SCANNING SYSTEM AUDIO VISUAL INSTRUMENT BUS TERMINAL DATA PROTECTION SECURITY GUARD ELECTRIC ROPE SHOVEL ARTICULATING LAZY ARMS BITTER GUARD DOCUMENT MANAGEMENT BOOM BARRIER SAFE DEPOSIT LOCKER ACCESS REMOTE LOCK

Tender Overview

The Urban Development And Housing Department of Bihar invites bids for Integrated Security Surveillance System Service to secure buyer’s premises in Madhubani, Bihar 847102. The procurement covers recording devices, maximum security footage, and RBAC components under a single service contract. The bid includes an EMD of ₹50,000 and allows quantity or duration adjustments up to 25% at contract issuance and post-award. Lead bidders must provide ISO 9001:2015, ISO 14001:2015, and ISO 27001:2022 certifications, GST registration, and state trade license. This tender emphasizes compliant security equipment, service support readiness, and documented financial health.

  • Organization: Urban Development And Housing Department Bihar
  • Location: Madhubani, Bihar
  • Category: Integrated Security Surveillance System Service
  • EMD: ₹50,000
  • Scope emphasis: RBAC, threat monitoring, and secure premises surveillance
  • Key differentiator: mandatory ISO certifications, audited financials, and clear service escalation/Support structure

Technical Specifications & Requirements

  • No formal BOQ items exist; the tender focuses on service capability rather than a fixed hardware list
  • Required documents include GST certification, Aadhar, Pan, Udyam, Trade License within state jurisdiction, and certificate uploads
  • Mandatory ISO certificates: ISO 9001:2015, ISO 14001:2015, ISO 27001:2022 with audit validity
  • Financial disclosures required: last three years’ Balance Sheets and Profit & Loss statements with UDIN, audited by CA
  • Service expectations: dedicated toll-free service support, escalation matrix, and a robust warranty/AMC framework
  • Compliance emphasis: government procurement norms via GeM, with 25% variance rights on quantity/duration

Terms, Conditions & Eligibility

  • EMD: ₹50,000; payment terms aligned to contract milestones
  • Eligibility: company/LLP/partnership; lead bidder to upload complete bid on GeM; trade license valid within state jurisdiction
  • Documentation: GST, Aadhar, Pan, character certificate, Udyam, and ISO certificates required
  • Financials: balance sheets and P&L for last three years ending 31st March 2024 with CA certification
  • Compliance: affidavit on stamp paper; non-blacklisting declaration; post-submission copy to registered office
  • Variation: contract quantity/duration may be adjusted by up to 25%; acceptance of revised terms is mandatory

Key Specifications

  • Product/service: Integrated security surveillance system service for RBAC-enabled premises

  • EMD: ₹50,000

  • Exchange/variation: contract quantity or duration may vary up to 25%

  • Standards: ISO 9001:2015, ISO 14001:2015, ISO 27001:2022

  • Evidence: Balance sheets and P&L for last 3 years ending 31 March 2024 with UDIN

  • Documentation: GST, Aadhar, Pan, Udyam, state trade license; affidavit for non-blacklisting

Terms & Conditions

  • EMD amount and acceptance of quantity/duration variation up to 25%

  • Mandatory ISO certifications and CA-certified financials

  • State jurisdiction trade license and GST requirements; post-submission affidavit

Important Clauses

Payment Terms

Payments aligned to milestones per contract; EMD absorbed into bid prerequisites

Delivery Schedule

Service commencement contingent on bidder’s capability; no fixed hardware BOQ; focus on service readiness

Penalties/Liquidated Damages

Penalty details not explicitly stated; ensure compliance via SLA and escalation matrix

Bidder Eligibility

  • Private Limited, Public Limited, Partnership Firm, or Sole Proprietorship as per Company Act

  • Lead Bidder must upload complete bid on GeM portal

  • Must provide ISO certifications and CA-certified financials

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Posted: 15 April 2025
Closed: 28 April 2025
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Required Documents

1

GST registration certificate

2

Aadhar card, PAN card, Character certificate

3

Udyam registration certificate

4

State trade license within the jurisdiction

5

Balance sheets and Profit & Loss statements for last 3 financial years ending 31 March 2024, certified by CA with UDIN

6

ISO 9001:2015, ISO 14001:2015, ISO 27001:2022 certificates

7

Affidavit on stamp paper (Rs 1000) declaring non-blacklisting

8

Postage copy of Affidavit to registered office; post-slip uploaded on GeM

9

GST certificate for sole bidder/consortium member

Frequently Asked Questions

Key insights about BIHAR tender market

How to bid for integrated security surveillance service in Madhubani Bihar 2025

Bidders must submit a complete GeM bid with EMD ₹50,000, GST, Aadhar, Pan, Udyam, and state trade license. Include ISO 9001/14001/27001 certificates and three years of audited financials. Ensure RBAC capability and service escalation matrix are described; quantity/duration may adjust by 25%.

What documents are required for Bihar security system tender submission

Required documents include GST registration, Aadhar, Pan, Character certificate, Udyam registration, state trade license, balance sheets and P&L for three years with UDIN, and ISO certificates. An Rs 1000 stamp paper affidavit on non-blacklisting must be uploaded along with GeM bid.

What are the standards for this Madhubani security procurement

Bidders must provide ISO 9001:2015, ISO 14001:2015, and ISO 27001:2022 certificates. Ensure service support with toll-free number and escalation matrix. No fixed BOQ items; emphasize service capability and RBAC integration within secure premises.

When is the EMD required and how much is it

EMD is ₹50,000 and must accompany the GeM bid submission. It demonstrates bid seriousness and is forfeited if terms are violated, or if the bidder withdraws after submission without cause, subject to GeM rules.

What are the payment terms for the Bihar surveillance contract

Payment terms follow project milestones per contract; exact schedule not specified. Bidders should prepare for milestone-based payments and align with EMD and service-level commitments, ensuring compliance with the bidder escalation and support provisions.

What is the scope of quantity/duration adjustments in this tender

The contract allows a 25% increase or decrease in quantity or duration at the time of issue and after award. Bidders must accept revised quantity or duration, and adjust resources accordingly to maintain service continuity and RBAC coverage.