GEM

Indian Army Department Of Military Affairs Multifunction Machine MFM (V2) High End Desktop & IS 16242 10 KVA UPS Tender 2025

Bid Publish Date

21-Nov-2025, 1:28 pm

Bid End Date

29-Nov-2025, 2:00 pm

Bid Opening Date

29-Nov-2025, 2:30 pm

EMD

₹88,800

Location

JHANSI , UTTAR PRADESH

Progress

Issue21-Nov-2025, 1:28 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

21

Category

Multifunction Machine MFM (V2)

Bid Type

Two Packet Bid

Key Highlights

  • • Mandatory ISO 9001 certification for bidder or OEM
  • • OEM MAF and local service center required for eligibility
  • • IS 16242 (Part 1) compliant Online UPS 10 KVA with Battery
  • • EMD amount ₹88,800; DD payment to GSO1(IS) Jhansi
  • • Option clause permits up to 25% quantity variation
  • • Escalation matrix and after-sales service commitments must be provided
  • • Imported products require Indian registered office for service
  • • No BOQ items specified; emphasis on compliance and support

Categories 5

BATTERY UPS ATM MACHINE GLUCOMETER

Tender Overview

The Indian Army, Department Of Military Affairs, seeks procurement of a Multifunction Machine MFM (V2), a High End Desktop Computer and an Online UPS 10 KVA with Battery conforming to IS 16242 (Part 1). The tender cites an EMD of ₹88,800 and mandates ISO 9001 certification for bidders or OEMs, with a local OEM service center and OEM MAF requirements. An escalation matrix for service support must be provided, and imported products require a registered Indian office for after-sales service. A 25% quantity option clause may be exercised during or after contract formation, with delivery timelines adjusted accordingly. Payments via DD to GSO1(IS) Jhansi are specified, with hardcopy submission within 5 days of bid end date. The BOQ contains no items. This tender emphasizes compliance, post-sale support, and specification adherence for sensitive military hardware.

Technical Specifications & Requirements

  • Product/Service names: Multifunction Machine MFM (V2), High End Desktop Computer, Online UPS 10 KVA with battery
  • Standards/Certifications: ISO 9001 certification for bidder or OEM; IS 16242 (Part 1) compliance for UPS
  • Service & Support: Escalation matrix with telephone numbers; mandatory local service center; OEM MAF
  • OEM/Imports: If imported, OEM must have registered India office for after-sales service; submit certificate
  • EMD/Payment: ₹88,800 via Demand Draft payable at Jhansi; upload DD proof and deliver hardcopy within 5 days
  • Delivery/Option: Option clause allows up to 25% quantity variation; delivery timing adjusted per formula
  • Documentation: GST, PAN and other standard bid docs to be provided per ATC terms; non-specified items not listed

Terms, Conditions & Eligibility

  • EMD requirement: ₹88,800 (DD acceptable); must be uploaded with bid
  • Experience/Turnover: ISO 9001 certified bidder or OEM; local service center mandatory
  • Delivery terms: Delivery period based on option clause; schedule linked to last date of original delivery order
  • Payment terms: DD-based payment to GSO1(IS), with submission of DD proof; hardcopy due within 5 days
  • Documentation: OEM authorization, MAF, service escalation contact, tax registrations (GST/PAN) as applicable
  • Warranty/Support: OEM MAF mandatory; service support structure required; escalation matrix required

Key Specifications

  • Multifunction Machine MFM (V2) required

  • High End Desktop Computer demanded

  • Online UPS 10 KVA with Battery conforming to IS 16242 (Part 1)

  • ISO 9001 certified bidder or OEM

  • Local service center mandatory; OEM MAF required

  • Imported products require registered Indian office for after-sales service

  • EMD ₹88,800; DD payable to GSO1(IS), Jhansi

Terms & Conditions

  • EMD must be submitted as DD or online payment of ₹88,800

  • Delivery quantity can shift by 25% during/after contract

  • ISO 9001 certification is mandatory for eligibility

  • OEM MAF and local service center compulsory for award

  • IS 16242 (Part 1) compliance required for UPS

  • Escalation matrix and after-sales service must be provided

Important Clauses

Payment Terms

EMD of ₹88,800 to be submitted as DD; DD proof uploaded with bid; hard copy to be delivered within 5 days

Delivery Schedule

Option clause allows up to 25% quantity variation; delivery period aligned to last date of original delivery order

Penalties/Liquidated Damages

Not specified in ATC; ensure supplier commits to delivery and performance as per contract terms

Bidder Eligibility

  • ISO 9001 certification for bidder or OEM

  • Locally available service center in India

  • OEM MAF compliance and authorization

  • Imported items must have Indian registered office for after-sales service

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Required Documents

1

GST registration certificate

2

PAN card

3

ISO 9001 certificate (bidder or OEM)

4

OEM authorization letter (if applicable)

5

MAF (Manufacturing Authorization/Manufacturer’s Authorization Form)

6

Escalation matrix with service contact numbers

7

Proof of local OEM service center in India

8

EMD submission: Demand Draft ₹88,800 payable to GSO1(IS) Jhansi

9

Bid documents uploaded with DD proof; hard copy delivered within 5 days

Frequently Asked Questions

Key insights about UTTAR PRADESH tender market

How to bid for Army equipment tender in India with IS 16242 UPS?

Bidders must ensure IS 16242 (Part 1) compliance for the UPS, obtain ISO 9001 certification, provide an OEM MAF, establish a local service center, and submit ₹88,800 EMD via DD payable to GSO1(IS) Jhansi. Upload DD proof and deliver the hard copy within 5 days of bid end date; include escalation matrix for support.

What documents are required for Indian Army MFM tender submission 2025?

Required documents include GST registration, PAN card, ISO 9001 certificate, OEM authorization, MAF, service escalation matrix, proof of local Indian service center, EMD DD ₹88,800, and bid documents with DD proof; ensure IS 16242 UPS compliance if applicable.

What are the delivery and quantity variation terms in Army procurement?

The purchaser may increase or decrease quantity by up to 25% at contract placement and during currency, with delivery time adjusted using the formula (Increased quantity / Original quantity) × Original delivery period, minimum 30 days.

What standards and certifications are mandatory for the Army bid?

Mandatory ISO 9001 certification for bidder or OEM; IS 16242 (Part 1) compliance for UPS; OEM MAF and local service center; escalation matrix for service support must be provided.

When and how is the EMD amount paid for this Army tender?

EMD of ₹88,800 must be paid via Demand Draft to GSO1(IS) Jhansi; scanned DD proof uploaded with bid; hard copy delivered within 5 days of bid end/date opening.

What is required for after-sales service in imported Army equipment tenders?

Imported products require a registered Indian office of the OEM to provide after-sales service; submit certificate proving registered office and respond to service requests through local centers.

What is the role of the escalation matrix in Army procurement?

Bidders must provide a detailed escalation matrix with telephone numbers for service support; ensures tiered contact points for resolving post-sale issues within contracted service terms.

What is the eligibility for OEM and local service capability in this tender?

Eligibility demands an ISO 9001 certified bidder or OEM, a mandatory local service center in India, and OEM MAF compliance; these are non-negotiable for award consideration.

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