GEM

Hindustan Petroleum Corporation Limited Monthly Ambulance Service Tender 2025 Mumbai IS 550 ALS Type D | HPCL Procurement

Bid Publish Date

09-Dec-2025, 11:56 pm

Bid End Date

23-Dec-2025, 6:00 pm

EMD

₹87,000

Location

MUMBAI , MAHARASHTRA

Progress

Issue09-Dec-2025, 11:56 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 2

AMBULANCE AMBULANCE SERVICE

Tender Overview

Hindustan Petroleum Corporation Limited (HPCL) seeks a Monthly Ambulance Service (All Inclusive) for Type D Advance Life Support ambulances, including Force Traveler ALS variants, under a 24-month contract. The opportunity is centered on providing continuous, fully staffed, medically equipped ambulance support, with a single lumpsum price covering the complete two-year period and monthly invoicing against certified bills. The bidder must furnish a price-breakup format and adhere to HPCL’s governance, including a 25% quantity/duration adjustment window pre- and post-contract issuance. The contract emphasizes local service presence in the consignee state, with dedicated service support channels and escalation matrices.

Technical Specifications & Requirements

  • EMD: ₹87,000 (refundable as per terms) negotiates service readiness and compliance.
  • Contract duration: 24 months with option to adjust up to 25% in quantity or duration at contract issue and post-issuance.
  • Payment terms: monthly payments against submission of verified invoices; payments released within 15 days of receipt of certified bills per HPCL GTC; bills processed via HPCL IFS, Mumbai address.
  • Pricing format: lumpsum total amount inclusive of GST for the complete 2-year service; provide a detailed price-breakup in specified format.
  • Office requirement: service provider must have a local office in the state of the consignee; dedicated toll-free service support and escalation contacts.
  • Equipment scope: all-inclusive ambulance service, specifically Force Traveler Ambulance models with stretcher configurations; no BOQ items available.
  • Compliance: bidders must upload certificates and comply with all ATCs, Corrigendum and bidder-specific terms.

Terms, Conditions & Eligibility

  • Delivery/Service Window: monthly ambulance service over 24 months; adjustability up to 25% pre/post-issuance.
  • Payment Terms: monthly invoicing; payment within 15 days of receipt of certified bills.
  • EMD: ₹87,000 to be submitted as per tender terms.
  • Documentation: mandatory submission of GST certificate, PAN, experience certificates, financial statements, and OEM authorizations per ATC; non-submission risks rejection.
  • Support: dedicated toll-free service number and escalation matrix required.
  • Venue for execution: HPCL IFS, Priyadarshini Building, Mumbai; deliveries linked to consignee state presence.
  • Warranty/after-sales: terms aligned with HPCL Global Terms and Conditions; penalties may apply for non-compliance.

Key Specifications

    • Organization: Hindustan Petroleum Corporation Limited (HPCL)
    • Product/Service: Monthly Ambulance Service (All Inclusive) - Type D ALS ambulance (Force Traveler variants) with stretchers
    • Contract duration: 24 months with option to increase/decrease quantity or duration up to 25%
    • EMD: ₹87,000
    • Payment: monthly against certified bills; payment within 15 days from receipt
    • Pricing: lumpsum total amount inclusive of GST for 24 months; provide detailed price-breakup
    • Delivery/Support: local office in consignee state; dedicated toll-free service line; escalation matrix
    • Standards/Compliance: upload required certificates per ATC; adhere to HPCL GTC

Terms & Conditions

  • EMD of ₹87,000 must be submitted with bid and is subject to HPCL terms

  • Contract can adjust quantity/duration by up to 25% pre- and post-issuance

  • Monthly payment terms with 15-day settlement after certified invoices

Important Clauses

Payment Terms

Payment to be made monthly against certified bills; payments released within 15 days from receipt of bills, as per HPCL GTC

Delivery Schedule

Service must be provided for 24 months with option to adjust quantity or duration up to 25%

Penalties/Liquidated Damages

Penalties for non-compliance or late invoicing may apply per HPCL terms; exact LD rate not specified in data

Bidder Eligibility

  • Local office presence in the state of the consignee

  • Dedicated toll-free support and escalation matrix available

  • Submission of mandatory certificates and OEM authorizations

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates (similar ambulance service exposure)

4

Financial statements (audited if available)

5

EMD submission proof (₹87,000)

6

Technical bid documents

7

OEM authorization or dealer/distributor certificates

8

Service provider office address proof in consignee state

9

Dedicated toll-free service numbers and escalation matrix documents

10

Any certificates/uploaded ATC/Corrigendum documents

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for HPCL ambulance service tender in Mumbai 2025

Bidders must submit GST, PAN, experience certificates, financials, EMD ₹87,000, and technical bid with OEM authorizations. Provide a lumpsum price inclusive of GST for 24 months and a detailed price-breakup. Ensure local office in consignee state and toll-free support; delivery terms follow HPCL GTC with 15-day payment upon certified invoices.

What documents are required for HPCL ambulance procurement in Maharashtra

Required documents include GST certificate, PAN card, experience certificates for similar ambulance services, audited financial statements, EMD proof of ₹87,000, technical bid, OEM authorization, and proof of a local office in the consignee state with dedicated service numbers and escalation matrix.

What are the technical standards for HPCL Type D ALS ambulances

Tender specifies Type D Advance Life Support ambulances (Force Traveler variants) with stretchers; while no IS/ISO code is stated, bidders should confirm ALS equipment compliance and OEM specifications in their technical bid and provide warranty terms and maintenance capabilities.

When is the HPCL ambulance service tender payment deadline

Payments are released monthly within 15 days of receipt of certified bills, processed via HPCL IFS at Mumbai; bidders must ensure accurate invoicing to meet the 15-day criterion and avoid delays.

What is the EMD amount for HPCL ambulance bid in Mumbai

The EMD amount is ₹87,000; bidders must submit this amount as per tender terms, typically via demand draft or online payment, and ensure it is valid for the bid validity period.

What is the contract quantity adjustment allowed in HPCL ambulance bid

The contract allows up to 25% increase or decrease in quantity or duration both pre- and post-issuance; bidders must be prepared to accept revised quantity or duration within this limit.

What ongoing support is required by HPCL for ambulance services

Bidders must provide a dedicated toll-free service line, an escalation matrix with telephonic contacts, and a local service office in the consignee state to ensure timely maintenance and emergency responses.

How to submit the price-breakup for the 2-year ambulance contract

Submit a lump-sum amount inclusive of GST for 24 months along with a detailed price-breakup in the prescribed format showing Basic Amount, GST%, and Delivered Amount for monthly service.