GEM

Indian Army Water Purification & Conditioning System AMC Hemodialysis RO Plant Maintenance 2025

Bid Publish Date

26-Nov-2025, 11:23 am

Bid End Date

28-Nov-2025, 4:00 pm

Value

₹60,000

Progress

Issue26-Nov-2025, 11:23 am
AwardPending
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Quantity

3

Bid Type

Two Packet Bid

Categories 13

Tender Overview

The Indian Army, Department Of Military Affairs, seeks Annual Maintenance Services for Water Purification and Conditioning System (Version 2) – RO Water Plant for Hemodialysis, covering up to three units under PACKAGE-4. Estimated contract value is ₹60,000 with a flexible quantity/duration clause up to 25%. Location is nationwide government facilities in India. The scope emphasizes basic servicing, filter changes, membrane servicing, and electronic system maintenance, with a focus on reliable dialysis-grade water treatment equipment. A key differentiator is the inclusion of on-call service between scheduled visits at no additional cost and a one-year warranty on critical components.

Technical Specifications & Requirements

  • Product/Service: Annual Maintenance for RO Water Purification and Conditioning System for Hemodialysis units (Version 2)
  • Scope: Monthly plant service; respond to calls between visits at no cost; replace defective parts; maintain record of replaced components
  • Critical components: Raw Water Pump and high pressure pumps under 1-year warranty; routine replacement of filters every 3 months; membranes serviced or replaced as needed during AMC; annual restoration of water filtration cylinder
  • Deliverables: Complete service and repair of all plant parts; maintain documented parts history; ensure uninterrupted dialysis-grade water quality
  • Standards/Benchmarks: Specific standards not listed; emphasis on reliability and timely on-site support; no explicit IS/ISO codes stated

Terms & Eligibility

  • EMD: Not stated in tender data
  • Payment terms: Not detailed in provided terms
  • Delivery/Service window: Monthly servicing schedule with on-call response between visits
  • Documentation: Record of all replaced parts and service actions; maintenance logs
  • Special clauses: 25% quantity/duration adjustment permitted; excess settlement option for additional charges with proper documentation
  • Warranty: Raw Water Pump and High-Pressure pump protected under 1-year service warranty
  • Eligible bidders: Contractors capable of maintaining RO water purification systems for dialysis-grade water; not enough data on prior turnover or experience requirements

Key Specifications

  • Product/service: Annual Maintenance for RO Water Purification and Conditioning System (Version 2) for Hemodialysis

  • Quantity/scale: Up to 3 water purification units under PACKAGE-4

  • EMD/Estimated value: Estimated value ₹60,000

  • Experience: Experience in AMC for dialysis-grade water treatment systems recommended

  • Quality/standards: Specific IS/ISO standards not listed; emphasis on reliability and on-call service

  • Warranty: 1-year warranty for Raw Water Pump and High-Pressure pump

  • Maintenance activities: monthly servicing, replacement of filters every 3 months, membrane servicing/replacement as needed, annual restoration of filtration cylinder

Terms & Conditions

  • 25% quantity/duration adjustment allowed at contract issue and during execution

  • Excess settlement option permits additional charges with supporting documents

  • Monthly service with on-call visits free of cost between scheduled visits

Important Clauses

Payment Terms

Payment terms not detailed in provided terms; bidders should seek clarification during tender response

Delivery Schedule

Monthly maintenance visits with incident-based on-call response; guaranteed sequencing around dialysis requirements

Penalties/Liquidated Damages

Not specified; bidders should verify any LD provisions during bid submission

Bidder Eligibility

  • Capability to perform AMC on RO water purification systems for dialysis units

  • Evidence of prior similar maintenance experience

  • Compliance with required documentation (GST, PAN, financials, experience certificates)

Past Similar Tenders (Historical Results)

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Posted: 27 May 2025
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ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - RO Water P

N/a

Posted: 21 December 2024
Closed: 31 December 2024
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Required Documents

1

GST registration

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AMC of RO water purification systems

4

Financial statements showing financial stability

5

EMD (if applicable) submission documents

6

Technical bid documents and BOM (if requested)

7

OEM authorization or authorized service provider certificate (if OEM specified)

Frequently Asked Questions

Key insights about RAJASTHAN tender market

How to bid for Indian Army RO water purification AMC in India 2025

Bidders should submit GST registration, PAN, experience certificates, financial statements, and technical bid documents. Ensure monthly service capability, on-call support, and 1-year warranty for pumps. Clarify EMD status if applicable and provide OEM authorizations if required by the tender terms.

What documents are required for Indian Army water treatment AMC submission in India

Required documents include GST certificate, PAN, experience certificates for similar AMC work, financial statements, and any OEM authorization. Also prepare technical compliance documents and service capability statements. Ensure record-keeping practices and maintenance logs are organized for audit trails.

What are the essential technical specifications for dialysis RO AMC in India

Essential specs include monthly servicing, filter changes every 3 months, membrane service or replacement as needed, and annual restoration of the filtration cylinder. Raw Water Pump and High-Pressure pump must be covered by a 1-year warranty; maintain dialysis-grade water quality during AMC.

What is the EMD amount for Indian Army water maintenance tender 2025

The EMD amount is not stated in the tender data. Bidders should seek clarification from the procuring authority. Prepare to submit standard EMD documentation if required and ensure compliance with bid submission timelines and formats.

When is the monthly service schedule for the RO water plant AMC

The tender requires monthly servicing with on-call response between visits at no extra cost. Vendors should establish a service calendar aligned to dialysis water production schedules and ensure rapid on-site support for any faults or membrane issues.

Which brands or OEM authorizations are required for the dialysis water AMC

The tender hints at OEM authorization if specified. Prepare OEM authorization certificates or be an approved service partner. Ensure service technicians are trained for RO water purification components and have access to replacement parts for membranes and filters.

What are the payment terms and penalties for Indian Army AMC

Payment terms are not detailed in the provided data; bidders should confirm payment schedules. There are no explicit penalties listed; note the 25% quantity/duration adjustment clause and ensure all service deliverables are documented to avoid disputes.

How to verify eligibility for RO plant maintenance tender in India

Verify eligibility by demonstrating prior AMC experience on dialysis-related water treatment systems, providing GST PAN and financials, and presenting maintenance capability for monthly service and on-call visits. Ensure records of past performance and OEM authorizations are ready for submission.