GEM

Assam Medical Services Corporation Limited Biomedical Equipment AMC/CMC Tender Guwahati 2025 - IS/OEM Authorization, 25% Scope Change, EMD Guidelines

Posted

28 Oct 2025, 11:54 am

Deadline

07 Nov 2025, 12:00 pm

Value

₹39,217

Location

KAMRUP , ASSAM

Progress

Issue28 Oct 2025, 11:54 am
AwardPending
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Quantity

4

Bid Type

Two Packet Bid

Key Highlights

  • • OEM/Manufacturer Authorization required with complete contact details
  • • EScalation Matrix and toll-free service support contact numbers required
  • • EMD submission options: Demand Draft or Fixed Deposit Receipt
  • • Hardcopy EMD to be delivered within 5 days of bid end/opening
  • • Past project experience proof acceptable via multiple document types
  • • Contract quantity/duration may be adjusted up to 25% at issue and post-issuance
  • • No BOQ items listed; focus on AMC/CMC for pre-owned biomedical equipment

Tender Overview

Organization: Assam Medical Services Corporation Limited, under the Health And Family Welfare Department Assam. Procurement: Comprehensive Maintenance Contract (CMC/AMC) for pre-owned Biomedical Equipment, including EI TECHNOLOGIES components. Estimated Value: ₹39,216.6. Location: Guwahati, Assam (shipping/administrative base referenced in EMD terms). Category: Customized AMC/CMC for Pre-owned Biomedical Equipment. Unique element includes a flexible 25% adjustment window for quantity or contract duration at issuance and post-issuance. This tender focuses on service support, OEM engagement, and past-performance verification.

Technical Specifications & Requirements

  • Option Clause: Buyer may adjust contract quantity or duration up to 25% at issue, and post-issuance adjustments capped at 25%.
  • Manufacturer Authorization: Require OEM/Original Service Provider authorization with full contact details.
  • Service Support: Escalation Matrix with telephone numbers; dedicated toll-free numbers for service support.
  • Past Experience Proof: Acceptable documents include contract copies with invoices and self-certification, client execution certificates, or third-party notes.
  • EMD/PBG: EMD may be submitted as via DD in favor of ASSAM MEDICAL SERVICES CORPORATION LTD or as FDR in the bidder’s name; hardcopy delivery within 5 days of bid end/opening.
  • BOQ: No items listed; scope appears to cover AMC/CMC for pre-owned biomedical equipment.

Terms & Eligibility

  • Financial Standing: Bidder must avoid liquidation or bankruptcy and upload an undertaking.
  • Submission Documents: Ensure OEM authorization, EMD proof (DD/FDR), past-experience proofs, and service/escalation contact details.
  • Delivery/Support: Dedicated support channels, and documented escalation path required.
  • Payment & Compliance: Follow terms for deposit and compliance; no specific delivery date disclosed.

Key Specifications

  • AMC/CMC for pre-owned biomedical equipment

  • 25% adjustment scope for quantity or contract duration

  • OEM/Manufacturer authorization required

  • Escalation matrix with telephone numbers and toll-free support

  • EMD options: DD or FDR with specified beneficiary

  • Hardcopy EMD to be delivered within 5 days of bid end/opening

  • Past experience proof acceptable via multiple document forms

Terms & Conditions

  • Option Clause allowing 25% quantity/duration adjustments at issue and post-issuance

  • EMD submission via DD or FDR; hardcopy due within 5 days

  • OEM authorization and escalation matrix must be provided

Important Clauses

Payment Terms

EMD submission via DD or FDR; no explicit payment schedule published in data

Delivery Schedule

Hardcopy EMD delivery within 5 days of bid end/opening; no stated delivery timeline for services

Penalties/Liquidated Damages

Not specified in available data; typical framework would apply per contract terms

Bidder Eligibility

  • Not under liquidation, court receivership, or bankruptcy

  • OEM authorization or valid partner/authorized distributor details

  • Past experience proof meeting the tender’s criteria

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Past experience proof documents (contract copies with invoices and self-certifications, client execution certificates, or third-party notes)

4

OEM authorization/Manufacturer authorization certificate with full details

5

Escalation matrix and dedicated service support contact details

6

EMD submission proof (DD in favor of ASSAM MEDICAL SERVICES CORPORATION LTD or FDR in bidder name)

7

Hardcopy EMD delivery receipt within 5 days of bid end/opening

8

Technical bid documents and any additional bid-specific forms

Frequently Asked Questions

How to bid for Assam biomedical equipment AMC tender in Guwahati 2025

Bid online with required documents: GST, PAN, OEM authorization, past experience proofs, and EMD via DD or FDR. Ensure the firm is not in liquidation and that an escalation matrix is provided. The 25% option clause allows adjustments at issuance and post-issuance.

What documents are required for OEM authorization in this tender

Submit an OEM authorization certificate detailing name, designation, address, email, and phone number. The authorization should cover the specific pre-owned biomedical equipment AMC/CMC scope and confirm service responsibility and spare parts provision.

What is the EMD submission method for the Assam AMC tender

EARNEST MONEY DEPOSIT can be submitted by Demand Draft in favor of ASSAM MEDICAL SERVICES CORPORATION LTD or as Fixed Deposit Receipt. Scanned proof must accompany bid, with the hardcopy EMD delivered within 5 days after bid end/opening.

What is the 25% option clause details for this tender

The buyer may increase or decrease contract quantity or duration up to 25% at contract issue and may adjust by up to 25% post-issuance. Bidders must accept revised quantities or duration if exercised by the purchaser.

What past experience proofs are acceptable for eligibility

Acceptable proofs include contract copy with invoice and bidder self-certification, client execution certificate with contract value, or third-party inspection release notes. Each demonstrates execution of service/supply against previous invoices.

Are there specified delivery timelines for service after award

No explicit delivery timeline is provided in the data. The tender emphasizes AMC/CMC service capability, escalation processes, and OEM support readiness; ensure your response includes a clear service response time and installation/commissioning plan.

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