ANNUAL MAINTENANCE SERVICES FOR WATER PURIFICATION AND CONDITIONING SYSTEM (Version 2) - Potable Wa
Indian Navy
ERNAKULAM, KERALA
Posted:
11 September 2025
Closed:
13 October 2025
GEM
Tender Overview
The Council of Scientific & Industrial Research (CSIR) – Department of Scientific and Industrial Research invites bids for Annual Maintenance Services of Water Purification and Conditioning System (Version 2), focused on Potable Water Purification Systems using Reverse Osmosis or UV technology. Location: Chennai, Tamil Nadu 600001. Scope covers basic servicing of water purification equipment under PACKAGE-5: water purifier and conditioning system maintenance, 3 to 5 years/periodic arrangement, with no BOQ items listed. Key differentiator includes OEM authorization and dedicated service support requirements. This tender targets qualified service providers capable of local presence and structured escalation for efficient asset uptime.
Technical Specifications & Requirements
- Service scope: Annual maintenance of potable water purification systems (RO/UV based).
- Equipment category: Water purification and conditioning systems.
- Delivery/availability: Service office must be located within the same state as consignee; dedicated toll-free service line required.
- Support structure: Escalation matrix with phone numbers; documented service support framework.
- Compliance requirements: OEM authorization when bidding through distributors; undertaking on financial standing; prior service capability in similar systems.
- Quantity/duration flexibility: Option clause allows ±25% change in quantity or contract duration at issue and post-issuance.
- Additional charges: Excess settlement option permitted with documented charge declarations.
- Documentation: Evidence of office in Tamil Nadu, service team credentials, and escalation contacts.
Terms, Conditions & Eligibility
- EMD/Financials: Bidder must prove financial solvency with an undertaking against liquidation or bankruptcy; no explicit EMD amount provided here.
- OEM Authorization: Manufacturer authorization or OEM service agreement required with full details (name, designation, address, email, phone).
- Service capability: Dedicated toll-free service number and local TN office evidence.
- Bidder eligibility: Not under receivership; must submit a formal undertaking of financial standing and uninterrupted service capability.
- Penalties: Not specified; however, escalation and quantity change terms apply.
- Documentation: GST registration, PAN, experience certificates, and technical bid documents as part of submission.
