Centre for Development of Advanced Computing End Point Protection Tender Thiruvananthapuram Kerala 5 Years Warranty 2025

Tender Overview

Centre for Development of Advanced Computing (CDAC), under the Department of Electronics and Information Technology, seeks End Point Protection with Host based Intrusion Prevention System for delivery in Thiruvananthapuram, Kerala. Scope covers Supply, Installation, Testing and Commissioning (SITC) of the security solution with a 25% quantity option during contract and extended delivery periods. A robust Data Sheet must align with offered parameters, while OEM authorization is mandatory for distributors. The contract requires a dedicated service center within the state and a toll-free service number, with escalation matrices, to support carry-in or on-site warranty depending on product terms. A 5-year warranty is stipulated post final acceptance. Unique terms include the option to adjust quantities and calculated delivery time, subject to minimum 30 days, and contract extension up to original delivery timelines. The opportunity targets bidders capable of meeting vendor-specific ATC documentation and compliance with the tender’s data verification process.

• Organization: Centre for Development of Advanced Computing (CDAC)
• Location: Thiruvananthapuram, Kerala 695001
• Category: End Point Protection with Host based Intrusion Prevention System
• Delivery scope: SITC with installation and commissioning
• Warranty: 5 years from final acceptance
• Key differentiator: 25% option clause and requirement for OEM authorization and dedicated service infrastructure

Technical Specifications & Requirements

• Product category: End point protection with host-based IPS (noting lack of explicit technical specs in tender data)
• Data Sheet: Must be uploaded and match product specifications; mismatches may lead to rejection
• OEM authorization: Required for all non-manufacturer bidders; provide with bid (name, designation, address, email, phone)
• Scope of supply: Include SITC in bid price; installation, testing, commissioning
• Service centers: Functional center in the state of the consignee; establish within 30 days if not present
• Support: Dedicated toll-free service number and escalation matrix
• Warranty: 5 years from final acceptance; ensure terms align with on-site or carry-in warranty as applicable
• Delivery clause: Option to increase quantity up to 25% at contracted rates; extended delivery period formula and minimum 30 days rule

Terms, Conditions & Eligibility

• EMD/Payment: Not explicitly stated; ensure data sheet alignment and ATC compliance
• Delivery timelines: Calculated extension time as (Increase quantity / Original quantity) × Original delivery period; minimum 30 days
• Data sheet compliance: Mandatory upload; must exactly reflect product specifications
• Authorisation: OEM/Original Service Provider authorization required for non-manufacturer bids
• ATC/documentation: Upload required certificates/documents per ATC; non-compliance leads to rejection
• Warranty/Support: 5-year warranty; service center readiness within 30 days; toll-free support and escalation matrix
• Warranty terms: On-site vs carry-in dependent on product terms; ensure documentation reflects actual warranty coverage