GEM

Gujarat Science & Technology Department AMC/CMC for Pre-owned IT Equipment Gandhinagar 2025 - Dell Cisco VMware Fortinet

Bid Publish Date

29-Dec-2025, 6:33 pm

Bid End Date

28-Jan-2026, 5:00 pm

EMD

₹2,30,000

Value

₹76,00,000

Location

GANDHINAGAR , GUJARAT

Progress

Issue29-Dec-2025, 6:33 pm
AwardPending
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Quantity

7

Bid Type

Two Packet Bid

Key Highlights

  • • MSME Purchase Preference: Online validated Udyog Aadhaar/URC; manufacturer requirement for goods bids; service bidders must be actual service providers
  • • Brand Scope: AMC/CMC across Dell, Cisco, VMware, Fortinet for pre-owned devices
  • • Local Service Presence: Office of service provider required in Gujarat; mandatory documentary evidence
  • • Dedicated Support: Dedicated toll-free service support and an Escalation Matrix for timely issue resolution
  • • EMD & Value: ₹230,000 EMD; estimated contract value ₹7,600,000
  • • Contract Flexibility: Quantity/duration can be adjusted up to 25% at contract issuance and later
  • • Past Experience Evidence: Multiple acceptable proofs (contracts, invoices with self-certification, execution certificates)

Categories 4

TECHNICAL SERVICES OTHER SERVICE WATER LEVEL RECORDER MICROCENTRIFUGES

Tender Overview

The Gujarat Science and Technology Department invites bids for an Annual Maintenance Contract/CMC covering pre-owned IT hardware from leading brands such as Dell, Cisco, VMware, and Fortinet. The procurement is focused on an AMC/CMC arrangement with an estimated value of ₹7,600,000 and an EMD of ₹230,000. The contracting location is Gandhinagar, Gujarat (380060), reflecting state-level service coverage. The scope hinges on post-sale support, ongoing maintenance, and potential site visits for pre-owned equipment. A key differentiator is the requirement to align with a mix of server/networking/security products, ensuring compatibility across multi-brand ecosystems under a single AMC umbrella. The buyer’s terms emphasize flexibility in quantity or duration up to 25% at contract issue and only up to 25% thereafter, creating a measurable adjustment window for project scope. This tender appears to favor service-oriented bidders with established MSME credentials and a robust local service presence in Gujarat.

Technical Specifications & Requirements

  • Product/Service category: Customized AMC/CMC for pre-owned IT equipment across brands ** Dell, Cisco, VMware, Fortinet**
  • Estimated value: ₹7,600,000; EMD: ₹230,000 (to be submitted as per bid terms)
  • MSME reservation: Purchase preference for MSMEs with online credentials (Udyog Aadhaar/URC); bidders must be manufacturers for goods, traders excluded for goods bids; service bidders must be service providers
  • Service requirements: Dedicated toll-free service support and a documented escalation matrix; service provider office must be located in the consignee state (Gujarat)
  • Past experience proof: Acceptable documents include contract copies, client execution certificates, invoices with self-certification, or third-party release notes
  • Delivery/implementation: No explicit delivery schedule provided; terms allow quantity/duration adjustments limited to 25%
  • Compliance: Bidder must upload all required certificates and documents per ATC/Corrigendum; non-submission risks rejection
  • BOQ: No items listed in the current BOQ; scope is contract-based maintenance and support

Terms, Conditions & Eligibility

  • EMD amount: ₹230,000 (aligned with bid security requirements)
  • Quantity/duration flexibility: Up to 25% changes at issue and post-issuance; bidders must accept revised scope
  • MSME reservation: Eligibility for procurement preference via online validation; service providers must be registered and verifiable
  • Service availability: An office of the service provider must exist within Gujarat; documentary proof required
  • Documentation: Submit GST, PAN, experience certificates, financial statements, OEM authorizations, and technical compliance certificates as applicable
  • Past experience proof: Provide contract/invoice documents or execution certificates demonstrating relevant project experience
  • Penalties/SLAs: Not explicitly detailed in provided terms; bidders should seek clarity during bid submission

Key Specifications

    • Product/Service category: Customized AMC/CMC for pre-owned IT equipment across brands Dell, Cisco, VMware, Fortinet
    • Estimated contract value: ₹7,600,000; EMD: ₹230,000
    • MSME reservation: Online credential validation required; manufacturer status for goods bids
    • Service requirements: Dedicated toll-free support number; escalation matrix; local Gujarat service office
    • Documentation: Upload all required certificates; past experience proofs acceptable as contract/invoice based
    • Flexibility clause: Quantity/duration adjustments up to 25%

Terms & Conditions

  • EMD amount and submission method to be followed as per tender terms

  • MSME reservation validity contingent on online credential verification

  • 25% adjustment window for contract quantity or duration at bid/issuance

Important Clauses

Payment Terms

Not explicitly stated in provided terms; bidders should seek clarification on payment milestones and timelines during bid submission

Delivery Schedule

No explicit delivery schedule; scope centers on annual maintenance and ongoing service for pre-owned assets

Penalties/Liquidated Damages

No LD details provided; bidders should verify SLAs and penalties in the final contract

Bidder Eligibility

  • Must meet MSME reservation criteria with online credential validation

  • Bidders for goods bids must be manufacturers; traders are excluded

  • Service providers must have an established Gujarat-based service presence

  • Provide past experience proofs acceptable as contract execution evidence

Past Similar Tenders (Historical Results)

5 found

Customized AMC/CMC for Pre-owned Products - --; --; Annual Maintenance Contract (AMC); Annually; No

N/a

Posted: 23 November 2024
Closed: 3 December 2024
GEM

Customized AMC/CMC for Pre-owned Products - --; --; Annual Maintenance Contract (AMC); Annually; No

Sindhudurg District Panchayats

SINDHUDURG, MAHARASHTRA

Posted: 24 December 2024
Closed: 3 March 2025
GEM

Customized AMC/CMC for Pre-owned Products - --; --; Annual Maintenance Contract (AMC); Annually; No

Translational Health Science And Technology Institute (thsti)

FARIDABAD, HARYANA

Posted: 23 September 2025
Closed: 6 October 2025
GEM

Customized AMC/CMC for Pre-owned Products - --; --; Annual Maintenance Contract (AMC); Annually; No

Geological Survey Of India (gsi)

KOLKATA, WEST BENGAL

Posted: 26 June 2025
Closed: 4 August 2025
GEM

Customized AMC/CMC for Pre-owned Products - Firewall; Fortinet; Annual Maintenance Contract (AMC);

Madhya Pradesh State Electronics Developement Corporation Ltd

BHOPAL, MADHYA PRADESH

Posted: 19 September 2025
Closed: 10 October 2025
GEM

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Past experience documents (contract copies, client execution certificates, or invoices with self-certification)

4

Financial statements (audited if available)

5

EMD submission proof as per bid terms

6

OEM authorization letters (for each brand if required by bidder)

7

Technical compliance certificates (as applicable to AMC/CMC for IT equipment)

8

Proof of service center/address in Gujarat (office registration or lease document)

9

Online MSME credential proof (Udyog Aadhaar/URC) if claiming reservation benefits

Frequently Asked Questions

Key insights about GUJARAT tender market

How to bid for the AMC/CMC pre-owned IT equipment tender in Gandhinagar Gujarat 2025?

Bidders must register with the portal, upload GST, PAN, financials, past experience proof, OEM authorizations, and EMD of ₹230,000. Ensure MSME credentials if claiming preference, and confirm service centers exist in Gujarat. The contract allows up to 25% quantity/duration adjustments.

What documents are required for the Gujarat AMC bid in 2025?

Submit GST certificate, PAN, audited financial statements, past contract invoices or execution certificates, OEM authorizations for Dell/Cisco/VMware/Fortinet, and an EMD receipt of ₹230,000. Also include service center proof in Gujarat and MSME credential if applicable.

What are the technical scope and brands covered in this tender in Gandhinagar?

Scope covers AMC/CMC for pre-owned devices spanning Dell, Cisco, VMware, Fortinet. Provide service and support for multi-brand configurations, with dedicated toll-free support and an escalation matrix. No BOQ items are listed; focus is on maintenance and service agreements.

What is the EMD amount and when is it required for the Gujarat tender?

EMD is ₹230,000; it must be furnished with the bid as per buyer terms. Ensure payment method aligns with online/ Demand Draft requirements as specified in the tender documents.

What are the MSME eligibility criteria for this procurement in Gujarat?

MSME bidders must have online credentials (Udyog Aadhaar/URC) and be the manufacturer for goods bids; for services, the bidder must be the service provider. Verification evidence must be uploaded with the bid.

What is the 25% flexibility clause in this AMC tender in Gandhinagar?

The buyer may adjust contract quantity or duration by up to 25% at contract issue and later adjustments are permitted within the same limit. Bidders must agree to revised scope if invoked.

What are the service requirements for the preferred bidder in Gujarat?

Bidder must provide a dedicated toll-free support number, an escalation matrix, and establish a Gujarat-based service office. Documentary proof of local presence is mandatory for eligibility.

What standards or certifications are needed for this AMC tender in 2025?

Standards are not explicitly listed; bidders should provide OEM authorizations and any relevant service certifications. Ensure compliance with MSME reservation rules and submission of required certificates.