Custom Bid for Services - Hiring of services for maintenance of sundowners and seascapes garden at
Indian Navy
SOUTH GOA, GOA
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The Indian Navy, Department Of Military Affairs, seeks external services for maintenance of green areas in SOUTH GOA, GOA. The contract scope centers on landscaping and routine green space upkeep for the naval facility, with a procurement emphasis on local service capability and responsive support. The tender includes an option clause allowing a contract quantity or duration adjustment up to 25% at issue or post-award, ensuring flexibility for workload and seasonality. A state-based service provider office is required, with documentary evidence to be submitted. Bidders must avoid liquidation or bankruptcy and provide an undertaking confirming financial stability. A dedicated toll-free service number and a clear escalation matrix for service support must be furnished by the bidder or OEM.
Service category: Maintenance of green areas (landscaping and horticultural upkeep)
Local presence: Office in Goa required
Support channels: Dedicated toll-free number; escalation matrix
Financial accountability: Undertaking confirming non-liquidation status
Quantity flexibility: 25% up/down adjustment permitted
Option Clause allows +/- 25% quantity or duration at contract issue
Office of Service Provider must be in the consignee state with evidence
Dedicated toll-free service support line required
Escalation matrix with telephone numbers to be provided
Bidder must not be under liquidation or bankruptcy; submit undertaking
Not specified in tender data
Not specified in tender data
Not specified in tender data
No liquidation or bankruptcy status; valid undertaking required
Local Goa-based service provider office evidence
Dedicated toll-free support and escalation matrix provided
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GST registration certificate
PAN card
Evidence of office location within the state of Goa (documentary proof)
Undertaking on financial standing (no liquidation/bankruptcy)
Dedicated toll-free service contact details
Escalation matrix for service support
OEM authorization (if applicable)
Key insights about GOA tender market
Bidders must demonstrate Goa-based office presence, provide an undertaking on financial stability (no liquidation), submit GST and PAN, and include a dedicated toll-free support line plus an escalation matrix. The bid allows +/-25% quantity/duration adjustments post-award; ensure compliance and upload OEM/authentications if required.
Submit GST registration, PAN, proof of Goa office, an undertaking on financial standing, dedicated toll-free contact details, escalation matrix for service support, and OEM authorizations if applicable. Ensure all documents are current and verifiable for bid submission.
The contract allows either a 25% increase or decrease in quantity or duration at the time of contract issue, with a post-award cap of an additional 25% adjustment. Bidders must accept revised scopes and timelines as needed.
The tender data does not specify technical standards; bidders should showcase landscaping expertise, local compliance, and robust service support capabilities, including a dedicated toll-free line and escalation matrix for timely maintenance tasks.
Bidders must provide a dedicated toll-free telephone line and an escalation matrix to ensure prompt service support; ensure contact numbers are active and accessible during contract tenure.
Submit an undertaking confirming no liquidation or bankruptcy; include financial statements or evidence of stable operations to reassure the Navy of ongoing capability to sustain maintenance services.
Provide official documents proving a registered office or branch in Goa, such as lease or utility bills combined with a company letterhead and current registration Certificates to satisfy the in-state service provider condition.
If applicable, include OEM authorization letters to confirm support and service commitments; ensure the authorization aligns with the scope of green area maintenance and local service accessibility.
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Main Document
OTHER
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SCOPE_OF_WORK
PAYMENT
OTHER
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS