GEM

Hindustan Petroleum Corporation Ltd Lifting Equipment & Service Visit Charges Tender 2025 HPCL Rajasthan or location unspecified

Bid Publish Date

26-Nov-2025, 6:15 am

Bid End Date

06-Dec-2025, 2:00 pm

EMD

₹11,808

Location

KACHCHH , GUJARAT

Progress

Issue26-Nov-2025, 6:15 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

11

Category

14G Operator Housing and complete assemb

Bid Type

Two Packet Bid

Key Highlights

  • • Explicit EMD amount ₹11,808 and its payment method
  • • Option to increase quantity up to 25% during and after contract
  • • MSE-based purchase preference with clear eligibility rules
  • • Mandatory dedicated toll-free service number for support
  • • Escalation matrix requirement for service issues
  • • Vendor code creation documentation required (PAN, GSTIN, cancelled cheque, EFT mandate)

Categories 4

EQUIPMENT LIFTING EQUIPMENT WIRE ROPE BACTERIAL EXPRESSION VECTOR

Tender Overview

  • Organization: Hindustan Petroleum Corporation Ltd. Procuring lifting equipment charges and service visit charges along with 14G Operator Housing and complete assemblies. EMD: ₹11,808. Location: not specified. Estimated value not disclosed. Scope includes service support and related charges for equipment handling and operator housing assemblies, with focus on vendor code creation and service responsiveness.
  • Unique aspect: option to adjust quantity up to 25% during contract and extended delivery windows, with delivery time calculations based on original/extended periods. Emphasis on dedicated service support channels and escalation process for reliability in operations.
  • Key differentiator: mandatory service support contact details, escalation matrix, and MSE-based purchase preference eligibility, subject to policy definitions and manufacturer status.

Technical Specifications & Requirements

  • No formal technical specifications published in BOQ; tender emphasizes service delivery readiness and vendor capabilities rather than product-by-product metrics.
  • Required elements include: dedicated toll-free service line, escalation matrix, and vendor code creation documents.
  • Documentation expectations center on establishing eligibility for government procurement and ongoing support commitments from the bidder or OEM.
  • Prioritizes ability to provide service visits and housing assemblies with compliant installation and commissioning processes.
  • Customer interaction requirements imply responsive field service and compliance with centralized procurement standards.

Terms, Conditions & Eligibility

  • EMD: ₹11,808 (as specified).
  • Option clause: quantity may be increased up to 25% during contract; extended delivery timelines follow the specified formula with a 30-day minimum when applicable.
  • Purchase Preference: MSE eligibility; manufacturers only (not traders) for goods; service providers for services; opportunity to match L1 price within defined margins.
  • Service & Support: dedicated toll-free support number and escalation matrix required.
  • Vendor code creation and submission of PAN, GSTIN, cancelled cheque, and EFT mandate as part of bid submission.

Key Specifications

  • No formal BOQ or itemized specifications published

  • Focus on service capability and support readiness

  • Dedicated service line and escalation process required

  • Vendor code creation documentation required for bid participation

  • MSE eligibility and manufacturer/service provider criteria

Terms & Conditions

  • Quantity variation up to 25% with extended delivery implications

  • MSE purchase preference applicability with price matching provision

  • Dedicated service support hotline and escalation process mandatory

Important Clauses

Payment Terms

Not specified in tender data; standard government terms may apply per HPCL policy; ensure EMD is submitted ₹11,808

Delivery Schedule

Delivery period linked to option clause; minimum 30 days if extended quantity increases; calculated as (Increased quantity / Original quantity) × Original delivery period

Penalties/Liquidated Damages

Not specified in tender data; bidders should anticipate standard HPCL LD provisions for delayed/service non-performance

Bidder Eligibility

  • Must be manufacturer for goods to avail MSE purchase preference

  • Service providers must demonstrate capability to deliver and support services

  • Submit PAN, GSTIN, and EFT mandate with bid

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Required Documents

1

PAN Card copy

2

GSTIN copy

3

Cancelled cheque copy

4

EFT Mandate certified by bank

5

Vendor code creation documents

6

Any OEM authorization or service capability letters (if applicable)

Frequently Asked Questions

Key insights about GUJARAT tender market

What are the eligibility criteria for HPCL lifting equipment tender 2025?

This HPCL tender requires bidders to demonstrate capability for lifting equipment services, submit PAN and GSTIN, provide EFT mandate, and establish vendor code creation. MSE preference may apply if the bidder is manufacturer; service providers must prove capability and provide relevant certifications where applicable.

How to participate in HPCL service visit charges bid 2025 in India?

To participate, bidders must submit PAN, GSTIN, cancelled cheque, and EFT mandate; also provide vendor code creation documents. Ensure readiness for dedicated toll-free support and a defined escalation matrix. If eligible as MSE, you may qualify for preference per policy.

What documents are required for HPCL bid submission for lifting equipment?

Required documents include PAN, GSTIN, cancelled cheque, EFT mandate, vendor code creation documents, and any OEM authorizations or service capability letters. For MSE preference, evidence of manufacturing status and policy compliance must be uploaded with the bid.

What are the delivery terms for HPCL option clause in 2025 tender?

Delivery terms permit quantity up to 25% increase during contract; delivery time scales with a minimum of 30 days for extended periods. If original period is shorter, the extended time equals the original period. Ensure all extensions align with HPCL’s delivery policy.

How does MSE purchase preference apply to HPCL services tender 2025?

MSE preference applies to eligible manufacturers for goods and service providers for services. If L-1 exceeds MSE by up to 15% margin, MSE sellers can match price for 25% of the total value. Documentation proving MSE status is required with submission.

What is the EMD amount for the HPCL equipment tender 2025?

The EMD amount is ₹11,808. Bidder must submit this amount as part of the bid, following the specified payment method (DD/online per HPCL policy) and include EMD details in the submission package.

What service support requirements are specified by HPCL in this tender?

Bidders must provide a dedicated toll-free service line and an escalation matrix with contact numbers. This ensures prompt response during service visits or housing assembly support, reinforcing HPCL’s commitment to reliable field support and outage resolution.

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