ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Compute; Computer-Servers; OEM Authorised Service
National Informatics Centre (nic)
CENTRAL DELHI, DELHI
Progress
Quantity
1
Bid Type
Two Packet Bid
Organization: Hqids (Department Of Military Affairs) seeks an Annual Maintenance Service for Hard Disk Shredder equipment used in a Government data center. Estimated value: ₹70,800 with a one-year AMC term. Location not specified; scope covers maintenance by an OEM Authorized Service Provider. This tender emphasizes official service capability and adherence to buyer ATC terms, including quantity/duration adjustments up to 25% and the allowance for excess settlement charges. The contract’s unique angle lies in accepting additional charges via excess settlement, provided supporting documentation is supplied and total invoice remains within the predetermined percentage. The supplier should be prepared to accept scope extensions and comply with buyer-provided ATC. The procurement highlights the need for authorized service credentials and ongoing device maintenance rather than replacement.
Product/service names: Hard Disk Shredder AMC
Quantities: 1-year maintenance contract (no BOQ items listed)
Estimated value: ₹70,800
Experience: OEM Authorized Service Provider required
Quality/standards: Not explicitly specified beyond OEM authorisation
EMD details not explicitly specified; verify ATC for exact amount
25% quantity/duration variation allowed at contract issue and after award
Excess settlement possible for addons up to a defined percentage with supporting docs
Additional scope to be accepted by the successful bidder
OEM Authorized Service Provider mandatory for maintenance
Excess settlement allowed with addons; total invoiced amount must not exceed agreed percentage; supporting documents required.
AMC for one year; delivery/activation aligned to contract issuance and service calendar as per ATC.
Not specified in provided data; verify ATC for any LD provisions.
Must be an OEM Authorized Service Provider for hard disk shredders
Demonstrate prior AMC experience with data center hardware
Submit OEM authorization and relevant maintenance certifications
National Informatics Centre (nic)
CENTRAL DELHI, DELHI
National Informatics Centre (nic)
NEW DELHI, DELHI
Hqids
NEW DELHI, DELHI
National Informatics Centre Services Incorporated (nicsi)
CENTRAL DELHI, DELHI
National Informatics Centre (nic)
CENTRAL DELHI, DELHI
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GST registration certificate
PAN card
Experience certificates showing prior AMC or maintenance experience for data center equipment
Financial statements or turnover documentation suitable for tender participation
EMD documents (if applicable per ATC) or explicit confirmation of exemption
OEM authorisation/authorization from shredder manufacturer
Technical bid documents demonstrating OEM service capabilities
ATC documents uploaded by buyer and any addenda
Key insights about DELHI tender market
Bidders must demonstrate OEM authorization and provide maintenance capability for data center hardware. The tender requires OEM service credentials, experience certificates, GST/PAN, and financial documents. Review ATC for 25% quantity/duration variation and excess settlement rules; prepare to submit supporting addons documentation with invoices.
Submit GST certificate, PAN card, experience certificates for data center maintenance, financial statements, OEM authorization, and any ATC-uploaded documents. Ensure ATC-compliant technical bid showing capability to service hard disk shredders for one year and address addons/variations.
No explicit technical performance specs are provided. The requirement centers on being an OEM Authorized Service Provider with ability to perform annual maintenance for a hard disk shredder in a government data center; verify ATC for any internal standards or OEM service levels.
The contract covers a one-year AMC term from issuance; exact start date and delivery milestones should be confirmed in the final contract and ATC; expect service activation soon after award as per buyer terms.
Excess settlement is allowed for addons up to a defined percentage; payment schedule typically follows provider terms and ATC specifics; ensure addon invoices are supported with documents and kept within the agreed percentage of the item-level total value.
Eligibility includes OEM authorization, demonstrable experience in maintaining data center hardware, GST/PAN compliance, and financial stability documents; ensure you can accept scope variations up to 25% and comply with addon charge terms per ATC.
Excess settlement allows service providers to include additional charges up to a defined percentage of the item-level total value; must declare applicability during invoice creation and attach mandatory supporting documents; total invoice cannot exceed the agreed percentage.
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Main Document
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
Main Document
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS