GEM

West Delhi Cisco Switches and IP Phones Tender 2025 - C9200L, 8811, 8875 Procurement

Bid Publish Date

01-Dec-2025, 7:26 pm

Bid End Date

22-Dec-2025, 8:00 pm

EMD

₹77,255

Location

WEST DELHI , DELHI

Progress

Issue01-Dec-2025, 7:26 pm
AwardPending
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Quantity

61

Category

Access Switch Cisco C9200L

Bid Type

Two Packet Bid

Key Highlights

  • • Brand/OEM: Cisco: C9200L series switches; IP phones 8811 and 8875
  • • Geography: service centers required in state of each consignee location; 30-day establishment window
  • • Delivery: option clause permits up to 25% quantity variation during contract lifecycle
  • • Warranty/Support: dedicated toll-free service line and escalation matrix required
  • • EMD: ₹77,255; bid security specified
  • • BOQ: 5 items listed; product and quantities are implicit through category

Categories 6

CABLE AUDIO EQUIPMENT NETWORKING EQUIPMENTS POLYMERASE CHAIN REACTION PCR CAMERA IP PHONE

Tender Overview

The procurement opportunity is located in WEST DELHI, DELHI - 110008 and targets Cisco networking hardware and IP phones including Cisco C9200L switches, Cisco 8811 IP phones, and Cisco 8875 IP phones along with related microphones and cables. The tender specifies an EMD of ₹77,255 and outlines flexible quantity/variation terms up to 25% during and after contract execution. A key differentiator is the explicit service and support expectations, including on-site or carry-in warranty considerations and the establishment of a functional service center within the state of each consignee location within 30 days of award. The document emphasizes dedicated service support channels and an escalation matrix, underscoring after-sales readiness for government-scale deployments. This tender appears to emphasize network infrastructure modernization with a strong focus on service capability, not just product supply, within the Delhi region.

Technical Specifications & Requirements

  • Product categories: Cisco C9200L access switches; Cisco IP phones: 8811 and 8875; accompanying microphone and cable components
  • EMD: ₹77,255 (bid security amount)
  • Option clause: quantity may vary by up to 25% of bid quantity during and after contract
  • Delivery period rule: starts from the last date of original delivery order; extended period calculations apply with a minimum of 30 days; extended time may not exceed original delivery period
  • Service requirements: functional Service Centre in the State of each consignee location; establishment within 30 days of award if not existing; payment contingent on documentary evidence of functional center
  • Support channels: dedicated toll-free number for service support; explicit escalation matrix for service contacts

Terms, Conditions & Eligibility

  • EMD: ₹77,255 must be submitted as bid security
  • Delivery: delivery timelines tied to original and extended periods per option clause; minimum 30 days for additional time
  • Service capability: bidders must ensure a functional state-wide service center within 30 days; on-site or carry-in warranty rules apply per product
  • Support availability: dedicated/toll-free support line and escalation matrix required
  • Compliance: bidders must comply with all Buyer Added Terms, including quantity adjustments and delivery extension mechanics

Key Specifications

  • Cisco C9200L switches (access layer)

  • Cisco IP phones: 8811 and 8875

  • Microphone and cables as required with devices

  • EMD ₹77,255

  • Option quantity adjustment up to 25%

  • Delivery period alignment to last order date; minimum 30 days for extensions

  • Functional service centers in each consignee state; 30-day setup if absent

  • Dedicated toll-free service support and escalation matrix

Terms & Conditions

  • EMD amount ₹77,255 must accompany bid and prove bid security

  • Quantity variances up to 25% during execution; delivery timelines hinge on original order dates

  • Service centers must exist or be established within 30 days; toll-free support and escalation required

Important Clauses

Payment Terms

Payment terms depend on project milestones; service center documentary evidence required for release

Delivery Schedule

Delivery period begins from last date of original delivery order; additional time calculated with minimum 30 days

Penalties/Liquidated Damages

Penalties and LD, if any, are governed by general contract terms and option clause behavior

Bidder Eligibility

  • Proven experience supplying Cisco networking hardware and IP phones to government or large institutions

  • Demonstrated capability to establish service centers within 30 days in required states

  • Financial capacity to handle procurement of Cisco gear and after-sales support

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Bill of Quantities (BOQ) 5 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 Access Switch Cisco C9200L Network Access Switch L2 48 ports 5 pieces [email protected] 75
2 IP Phone Cisco 8811 B W IP phone without camera Cisco 8811 25 pieces [email protected] 75
3 IP Phone Cisco 8875 Colour IP Phone with Camera Cisco 8875 15 pieces [email protected] 75
4 Microphone Table Mic for Cisco Kit Plus VC 8 pieces [email protected] 75
5 Cable Table Microphone extension cable for Cisco Kit Plus VC 8 pieces [email protected] 75

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar Cisco equipment supply

4

Financial statements demonstrating ability to support large-scale procurement

5

EMD remittance proof of ₹77,255

6

Technical bid documents demonstrating product specifications compliance

7

OEM authorization for Cisco products (if applicable)

8

Service center establishment proof or plan within 30 days

Frequently Asked Questions

Key insights about DELHI tender market

How to bid in the West Delhi Cisco procurement tender 2025?

Bidders must submit GST, PAN, experience certificates, financial statements, EMD ₹77,255, OEM authorizations if required, and technical bid documents. Ensure Cisco C9200L, 8811 and 8875 specifications are met, delivery terms align with the option clause, and a functional service center plan is provided within 30 days.

What documents are required for the Delhi networking equipment tender?

Required documents include GST registration, PAN card, company financial statements, experience certificates for similar supply, EMD proof of ₹77,255, OEM authorization for Cisco, and evidence of a service center or plan to establish one within 30 days of award.

What are the key technical specifications for Cisco gear in this bid?

The bid covers Cisco C9200L switches, Cisco IP phones 8811 and 8875, plus microphones and cables. Specific model numbers, port configurations, and firmware compatibility must be evidenced in the technical bid, with certification alignment to Cisco product standards.

When is the delivery timeline for the West Delhi procurement?

Delivery period starts from the last date of the original delivery order. If quantities increase by up to 25%, additional time is calculated as (increased quantity / original quantity) × original period, with a minimum of 30 days.

What are the service and support requirements for this tender?

Bidders must provide a dedicated toll-free service line and a detailed escalation matrix. If a local service center does not exist, establish one within 30 days post-award and provide documentary proof to release payments.

What is the EMD amount and its purpose in this procurement?

The EMD is ₹77,255. It acts as bid security to ensure bidder commitment and valid performance risk mitigation, refundable after bid evaluation or contract completion per procurement rules.

How can I ensure eligibility for the Cisco equipment tender in Delhi 2025?

Demonstrate experience with government or large-scale Cisco deployments, provide financials proving capacity, ensure service center readiness in relevant states within 30 days, and comply with option-clause delivery rules and EMD submission.

What standards or certifications are required for Cisco products in this bid?

While specific standards are not listed, ensure Cisco C9200L, 8811, and 8875 components meet Cisco product certification norms and any government procurement compliance. Include OEM authorizations and product compliance documents in the technical bid.