GEM

Indian Air Force AMC of Integrated Security & Surveillance System in Jodhpur, Rajasthan 2025 - XBIS Kritiscan AMC, OEM Authorized

Bid Publish Date

20-Nov-2025, 5:31 pm

Bid End Date

11-Dec-2025, 6:00 pm

Bid Opening Date

11-Dec-2025, 6:30 pm

EMD

₹41,602

Location

JODHPUR , RAJASTHAN

Progress

Issue20-Nov-2025, 5:31 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • OEM authorization is mandatory for this bid, ensuring vendor legitimacy for XBIS Kritiscan maintenance.
  • • 2-year comprehensive AMC scope including hardware, software, licenses, and consumables (cost-embedded).
  • • Total quantity: XBIS system 01 unit (Kritiscan 100100) with 5 years of prior AMC experience required.
  • • Delivery/installation at Air Force Station Kundal, Phalodi, Rajasthan (PIN 342301).
  • • Quantity/duration adjustment allowed up to 25% at contract issue and post-award revisions.
  • • Dedicated toll-free service support required for prompt maintenance response.
  • • EMD amount ₹41,602; strict certificate/document submission per ATC.

Categories 5

SECURITY FORCE VISITOR MANAGEMENT BITTER GUARD VEHICLE SCANNING SYSTEM SOFTWARE

Tender Overview

Organization: Indian Air Force, Department Of Military Affairs, procuring a comprehensive AMC for an Integrated Security and Surveillance System covering theft prevention, visitor management, and airport security check-in. Location: Jodhpur, Rajasthan (PIN 342001). Quantity/Scope: 1 XBIS Kritiscan system with 2-year comprehensive AMC; consumables included in contract cost; EMD: ₹41,602. Delivery/Installation: at Air Force Station Kundal, Phalodi, Rajasthan (PIN 342301). Unique requirement includes OEM authorization and a 5-year experience for AMC of similar XBIS/Kritiscan installations. Bidders must accept quantity/duration adjustments up to 25% at contract issue and thereafter. This opportunity requires a proven track record in security surveillance maintenance and a clearly defined service support channel.

Technical Specifications & Requirements

  • Product/Service: AMC for XBIS Kritiscan or equivalent security surveillance solution.
  • Scope: Comprehensive maintenance for 2 years from contract signing; hardware, software, licenses, and consumables to be supplied under contract cost.
  • Experience: Minimum 5 years AMC experience in XBIS/Kritiscan or similar systems; past experience certificates must be attached.
  • Vendor Requirements: OEM authorization is mandatory; dedicated toll-free service support required.
  • Quantity: Total XBIS units = 01 (Kritiscan 100100).
  • Delivery Address: Air Force Station Kundal, Phalodi, Rajasthan.
  • ATC/BT Conditions: Accept revised quantity/duration up to 25%; ensure compliance with bidder-supplied ATC documents.

Terms & Eligibility

  • EMD: ₹41,602 to be paid per tender; submission must accompany EMD documentation.
  • Contract Duration: Comprehensive AMC for 2 years beginning from contract signing.
  • Delivery Window: Installation & commissioning conducted at the specified Air Force Station address.
  • Payment Terms: Detailed terms to be confirmed in contract; ensure timely servicing through dedicated support.
  • Documentation: OEM authorization, prior experience certificates (5 years), GST/PAN, financials, and technical compliance documents are mandatory.
  • Warnings: Tendereer must upload all requested certificates; non-compliance leads to rejection.

Key Specifications

  • Product/service: XBIS Kritiscan or equivalent integrated security surveillance AMC

  • Quantity: 01 unit; scope includes hardware, software, licenses, consumables

  • EMD: ₹41,602

  • Experience: minimum 5 years in AMC for XBIS/Kritiscan or similar systems

  • Delivery: installation at Air Force Station Kundal, Phalodi, Rajasthan

  • OEM authorization: mandatory

Terms & Conditions

  • 5-year experience requirement for AMC of XBIS or similar systems

  • OEM authorization mandatory for bidder eligibility

  • 2-year comprehensive AMC from contract signing with 25% quantity/duration adjustment allowed

Important Clauses

Payment Terms

To be clarified in contract; EMD ₹41,602 required; consumables included in contract cost

Delivery Schedule

Installation and commissioning at Air Force Station Kundal, Phalodi, Rajasthan; address pin 342301

Penalties/Liquidated Damages

Not specified in data; contract may include SLAs via ATC and terms

Bidder Eligibility

  • Minimum 5 years AMC experience on XBIS/Kritiscan or equivalent systems

  • OEM authorization mandatory

  • Proven service support capability (dedicated toll-free line)

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

5 years AMC experience certificates for XBIS/Kritiscan or similar systems

4

OEM authorization letter

5

Technical compliance certificates for security systems

6

Financial statements / balance sheets

7

EMD submission receipt or online payment proof

8

Past project experience letters for similar security deployments

Frequently Asked Questions

Key insights about RAJASTHAN tender market

How to bid for the IAF XBIS AMC tender in Jodhpur 2025?

Bidders must HaVe 5 years AMC experience in XBIS/Kritiscan, provide OEM authorization, submit GST, PAN, financials, and EMD ₹41,602; ensure 2-year AMC scope covers hardware, software, licenses, and consumables, with delivery at Air Force Station Kundal, Phalodi, Rajasthan.

What documents are required for the IAF security AMC tender 2025?

Required documents include GST certificate, PAN, 5-year AMC experience certificates for XBIS/Kritiscan, OEM authorization, technical compliance certificates, financial statements, EMD submission proof, and past project experience letters demonstrating similar security deployments.

What are the key technical specs for the XBIS AMC tender in Rajasthan?

Key specs include 01 XBIS Kritiscan unit, comprehensive AMC including hardware, software, licenses, and consumables, OEM authorization, and service support via a dedicated toll-free line; installation at Air Force Station Kundal, Phalodi, with 25% quantity/duration adjustment allowed.

When is the delivery and installation scheduled for the IAF tender?

Delivery/installation must be completed at Air Force Station Kundal, Phalodi, Rajasthan (PIN 342301) after contract award; exact dates will follow the contract schedule and ATC finalization.

What is the EMD amount for the IAF XBIS AMC bid?

The earnest money deposit required is ₹41,602; payment proof or online transfer must accompany the bid submission along with other bid documents.

What are the OEM requirements for the IAF security system tender?

OEM authorization is mandatory; bidders must submit official OEM authorization letters proving entitlement to install, service, and maintain XBIS/Kritiscan hardware and software.

What days are AMC services covered under the 2-year term?

The 2-year AMC covers routine maintenance, remote support, on-site service, and required hardware/software updates; services commence from signing date and include consumables within the contract cost.

Can contract quantity or duration be adjusted for the IAF tender?

Yes, up to 25% adjustment is allowed at the time of contract issue and post-award; bidders must accept revised quantity or duration per ATC terms.