GEM

Indian Army Department of Military Affairs Keroheater Accessories Tender 2025 – Warranty, Service Network & OEM Certificates

Bid Publish Date

20-Nov-2025, 10:52 am

Bid End Date

01-Dec-2025, 11:00 am

Bid Opening Date

01-Dec-2025, 11:30 am

Location

DARRANG , ASSAM

Progress

Issue20-Nov-2025, 10:52 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

6

Category

Cleaning Box

Bid Type

Two Packet Bid

Categories 2

BOX FIRST AID BOX

Tender Overview

Indian Army through the Department Of Military Affairs invites bids for a bundle of keroheater-related items including keroheater wick, cleaning box, cleaning cloth, gloves, and a carrying handle for keroheater. The purchase involves 5 total items across unspecified quantities, with an emphasis on post-sale service readiness and OEM warranty. The opportunity is anchored by a 1-year warranty and a requirement for an established domestic after-sales network. While exact locations and start/end dates are not disclosed, bidders should anticipate standard defence procurement processes and a need for compliant, readily serviceable equipment. The tender’s differentiating factor lies in guaranteed service coverage and OEM warranty submission at delivery, with a focus on reliable supply and maintenance support within India.

Technical Specifications & Requirements

  • Warranty: 1 year from final acceptance or after installation, whichever is applicable
  • OEM warranty certificates: to be submitted by Successful Bidder at delivery
  • Service capabilities: must have a well-established Installation, Commissioning, Training, Troubleshooting and Maintenance team in INDIA
  • Service centers: provide details of service centers near consignee destinations with bid submission
  • Items covered: keroheater wick, cleaning box, cleaning cloth, gloves, carrying handle for keroheater (as per BOQ)
  • BOQ: 5 items listed; no specific quantity data available
  • Compliance: responsive to defence procurement expectations and post-sales obligations
  • Quality focus: ensure parts compatibility and availability of spares for the listed items
  • Documentation: OEM authorizations and warranty documentation

Terms, Conditions & Eligibility

  • Warranty period: 1 year from acceptance or post-installation
  • OEM Warranty Certificates: to be submitted at the time of delivery
  • Domestic after-sales framework: required installation, commissioning, training, troubleshooting, and maintenance capability in INDIA
  • Service center details: must be uploaded with bid
  • EMD/Payment terms: not specified in the available data; bidders should assume standard defence practice and verify in tender documents
  • Quantity/BOQ: 5 items; exact quantities not disclosed
  • Compliance: adherence to vendor’s OEM support commitments and timely service response

Key Specifications

    • Warranty: 1 year from final acceptance or post-installation
    • Items: keroheater wick, cleaning box, cleaning cloth, gloves, carrying handle for keroheater
    • OEM warranty certificates: to be provided at delivery
    • Service network: established INDIAN installation, commissioning, training, troubleshooting, and maintenance team
    • Service centers: details to be uploaded with bid

Terms & Conditions

  • Key Term 1: Warranty period is 1 year from acceptance or after installation

  • Key Term 2: OEM warranty certificates must be submitted at delivery

  • Key Term 3: Domestic installation, commissioning, training, troubleshooting, and maintenance capability in INDIA

Important Clauses

Warranty & After-Sales Service

1-year warranty from acceptance or post-installation; OEM warranty certificates required at delivery; must have India-based service network with regional centers

Delivery & Service Centers

Provide details of service centers near consignee locations; upload service network information with bid

BOQ & Quantities

BOQ lists 5 items (keroheater accessories) with no disclosed quantities; bidders must confirm itemized quantities on submission

Bidder Eligibility

  • Demonstrated experience in supplying defence-related consumables or accessories

  • Valid GST and PAN with financial stability evidence

  • OEM authorization for keroheater components and warranty support within INDIA

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Bill of Quantities (BOQ) 5 Items

Item # Title Description Quantity Unit Consignee Delivery (Days)
1 Keroheater wick NK 1 pieces bird-222 15
2 Cleaning Box NK 2 pieces bird-222 15
3 Cleaning cloth NK 1 pieces bird-222 15
4 Gloves NK 1 pieces bird-222 15
5 Carrying handle for Keroheater NK 1 pieces bird-222 15

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates relevant to defence equipment servicing

4

Financial statements or turnover proof

5

EMD/Security deposit details (if applicable)

6

OEM authorization letter for supplying keroheater accessories

7

Technical compliance certificates and warranty terms from OEM

8

Proof of service network in INDIA and near consignee locations

9

Installation, commissioning, and maintenance capability statements

Frequently Asked Questions

Key insights about ASSAM tender market

How to bid for keroheater accessories tender in India for Army procurement 2025

To bid, ensure GST, PAN, and OEM authorization are in place, attach OEM warranty certificates, and provide Indian service network details. Include 1-year warranty terms and installation support capabilities. Submit documentation for installation, commissioning, and maintenance with near-consignee service centers.

What documents are required for Indian Army keroheater items tender 2025

Submit GST certificate, PAN, experience certificates, financial statements, EMD details, OEM authorization, technical compliance certificates, and service center information. Include warranty terms and proof of India-based after-sales capability; ensure OEM warranties accompany delivery.

What are the technical specifications for keroheater accessories in this bid

The tender includes keroheater wick, cleaning box, cleaning cloth, gloves, and carrying handle. While exact quantities are not disclosed, ensure compatibility with standard keroheater models and compliance with OEM warranty terms and service support within INDIA.

When is the delivery and installation timeline expected for Army supplies

Delivery timelines are not specified in available data; bidders should verify exact schedule in tender documents. Ensure readiness for installation and commissioning support within India, with after-sales service centers established near consignee destinations.

What is the EMD requirement for this Indian Army procurement 2025

EMD amount is not disclosed in the available data. Bidders should refer to the official tender documents for the exact EMD or security deposit amount and payment method prior to bid submission.

What certifications are required for keroheater accessory supply to the Army

OEM warranty certificates are mandatory at delivery; service capability must be India-based with installation, commissioning, and maintenance expertise. Provide OEM authorization and ensure effective after-sales support across service centers within INDIA.

How to confirm service centers near consignee locations for defence equipment

Include a complete list of service centers with addresses and contact points in the bid. Demonstrate response times and on-site availability for maintenance and troubleshooting within INDIA.

What is the scope of warranty coverage for keroheater components

Warranty covers 1 year from acceptance or after installation. OEM warranty certificates required at delivery; ensure prompt rectification of any breakdowns within the guarantee period and provide maintenance support through India-based centers.