GEM

DRD Karnataka Laptop Supply, Installation & Maintenance Tender 2025 Chamrajnagar IS0 9001 Laptop Service Centre

Bid Publish Date

27-Nov-2025, 6:26 pm

Bid End Date

18-Dec-2025, 7:00 pm

Location

CHAMARAJANAGARA , KARNATAKA

Progress

Issue27-Nov-2025, 6:26 pm
AwardPending
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Quantity

2

Bid Type

Two Packet Bid

Key Highlights

  • • ISO 9001 certification required for bidder or OEM
  • • Functional Service Centre in each consignee's state; 30-day setup window
  • • Dedicated toll-free service number for support
  • • Consortium bidding allowed; equal responsibility across members
  • • Quantity variation up to 25% during contract and extended delivery timelines
  • • Past experience evidenced by contract copies and invoices with bidder self-certification
  • • No BOQ items specified; focus on supply, installation, maintenance, and service capability

Categories 1

LAPTOP

Tender Overview

The Department of Rural Development (DRD) in Chamrajnagar, Karnataka invites bids for the supply, installation and maintenance of laptops. The opportunity covers procurement, on-site/ carry-in service, and ongoing support with a potential quantity variation clause of up to 25% of bid quantity and extended delivery timelines. The contract requires ISO 9001 certification for bidders or OEMs, and mandates functional service centers within the state of each consignee location, with establishment within 30 days post-award. Consortium bids are allowed with joint responsibility for execution. This tender emphasizes service capability, regulatory compliance, and post-sale support as critical success factors.

Technical Specifications & Requirements

  • Product/Service: Laptop supply, installation, and maintenance services (no BOQ items listed).
  • Standards: ISO 9001 certification for bidder or OEM.
  • Service Centers: Functional center in the state of each consignee location; establishment within 30 days of award; documentary evidence required for payment release.
  • Support: Dedicated toll-free service number; carry-in vs. on-site warranty terms to be observed.
  • Experience Proof: Past experience can be demonstrated via contract copies and invoices with bidder self-certification; consortium arrangements allowed with equal responsibility.
  • Delivery: Option to increase quantity by up to 25% during contract; delivery period calculations based on original/extended timelines per clause.
  • Compliance: Bidder must upload all required certificates to avoid rejection; non-provision triggers disqualification.

Terms, Conditions & Eligibility

  • EMD/Financials: No specific EMD amount provided in data; ensure financial standing to avoid liquidation or bankruptcy.
  • Consortium: Allowed with leader designation; all members equally responsible.
  • Service Availability: Functional Service Centre in state of consignee; 30-day establishment requirement; payment contingent on documentary proof.
  • Documentation: Upload required certificates and prior experience proofs; ISO 9001 certification mandatory for bidder or OEM.
  • Warranty/Penalties: Penalty details not listed; ensure adherence to delivery timelines and post-sales support terms.
  • Other: Non-compliance with ATC/Corrigendum voids bid; maintain readiness for service support and escalation channels.

Key Specifications

  • Product/service category: Laptop supply, installation & maintenance

  • Quantity: Not specified; quantity variation up to 25% allowed

  • EMD/financial: Not specified in data; ensure financial health per terms

  • Standards: ISO 9001 certification required for bidder or OEM

  • Serviceability: Functional service center in each consignee state; 30 days to establish

  • Support: Dedicated toll-free service line

Terms & Conditions

  • Option clause allows up to 25% quantity variation during contract

  • ISO 9001 certification mandatory for bidder or OEM

  • Functional service centers required in each consignee state with 30-day establishment period

Important Clauses

Payment Terms

Payment release contingent on documentary evidence of established service centre and compliance with service terms; no explicit EMD amount provided in data

Delivery Schedule

Delivery period calculated from original last delivery date; increased time when option clause exercised; minimum 30 days; extended delivery possible up to original period

Penalties/Liquidated Damages

Not explicitly detailed in data; bidders should assume standard contractual LD for delay per terms and ATC/Corrigendum

Bidder Eligibility

  • Not under liquidation, court receivership, or bankruptcy

  • ISO 9001 certification (bidder or OEM)

  • Functional Service Centre in each consignee state or commitment to establish within 30 days

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates and past project contracts with related invoices

4

Financial statements showing financial stability

5

ISO 9001 certification (bidder or OEM)

6

Documentation proving functional service center in the state

7

Evidence of dedicated/toll-free service support line

8

Consortium agreement (if applicable) with leader declaration

Frequently Asked Questions

Key insights about KARNATAKA tender market

How to bid for the laptop supply tender in Chamrajnagar Karnataka 2025

To bid, ensure your organization holds ISO 9001 certification (bidder or OEM), provide past contract experience with invoices, establish a functional service centre in the state within 30 days of award, and be ready to form a consortium if needed. Include documentation for service capability, support lines, and compliance with the 25% quantity variation clause.

What documents are required for DRD laptop procurement in Karnataka

Submit GST registration, PAN card, ISO 9001 certificate, past project contracts with invoices, financial statements, and proof of a functional service centre in Karnataka. If bidding as a consortium, include the consortium agreement and leader declaration. Upload ATC-compliant certificates to avoid rejection.

What are the technical standards for DRD laptop maintenance tender

The tender requires ISO 9001 certification for the bidder or OEM. While no hardware specs are listed, ensure organizational processes meet quality management standards and that service support is available via a dedicated toll-free line. Compliance with ATC and corrigendum is mandatory.

When is the delivery timeline for quantity variation in this tender

Delivery timelines are calculated from the last date of the original delivery order. If the option clause is exercised, additional time equals (increased quantity ÷ original quantity) × original delivery period, with a minimum of 30 days. The purchaser may extend delivery within the original period.

What is required to establish a service centre in Karnataka

Bidders must establish a functional service centre within 30 days of contract award and provide documentary evidence of the same to release payment. A toll-free service number must be maintained for support, and the centre must cover the consignee locations in Karnataka.

What constitutes past project experience acceptance for this bid

Acceptable proofs include contract copies with invoices and bidder self-certification that the services or supplies were delivered as billed. Consortium bids may also be accepted with shared responsibilities clearly defined, ensuring equal accountability for deliverables and maintenance.