GEM

Central Bank Of India Desktop PC Maintenance Tender Nagpur Maharashtra 2025 Acer - AMS/IS 550 Min Specs

Bid Publish Date

13-Nov-2025, 7:38 pm

Bid End Date

01-Dec-2025, 9:00 am

Value

₹12,00,000

Location

NAGPUR , MAHARASHTRA

Latest Corrigendum Available

Progress

Issue13-Nov-2025, 7:38 pm
Corrigendum27-Nov-2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 2

WATER LEVEL RECORDER ELECTRONIC COMPUTATIONAL DEVICE

Tender Overview

The Central Bank of India invites bids for Annual Maintenance Service (AMS) covering Desktops, Laptops and Peripherals – Desktop PC (Acer) in Nagpur, Maharashtra 440001. Estimated value is ₹12,00,000 with EMD submitted as an Account Payee Demand Draft payable at Nagpur. Bidders must ensure an on-file service provider in the same state and provide an escalation matrix for service support. A 25% quantity/duration option may be exercised at contract issue or during execution. The contract allows excess settlement with documented extra charges up to a defined percentage. This tender emphasizes localized service presence and robust post-sale support.

Technical Specifications & Requirements

  • Category: Annual Maintenance Service for Desktops, Laptops and Peripherals – Desktop PC (Acer)
  • Estimated value: ₹1,200,000; EMD via DD in favour of Central Bank of India, Nagpur
  • Delivery/Service location: Nagpur, Maharashtra; Office of Service Provider must be located in consignee state; dedicated toll-free support line required
  • Service prerequisites: Escalation matrix with contact numbers; 25% option on quantity/duration; excess settlement eligibility with documentation; supplier must submit required certificates
  • Past experience evidence: Acceptable proofs include contract copies, invoices with self-certification, execution certificates, or third-party notes
  • Documentation readiness: Upload mandatory certificates; non-submission risks rejection
  • ATC/ATC-view: ATC document referenced; ensure alignment with bid terms

Terms, Conditions & Eligibility

  • EMD submission: Via Account Payee DD payable at Nagpur; scanned proof to be uploaded; hard copy within 5 days of bid end date/opening
  • Delivery timeline: Data indicates service activation post-award with required escalation and onboarding of local service provider
  • ** Service availability**: Office of service provider must be in the same state as consignee; documentary evidence required
  • Payment terms: Not explicitly specified in the excerpt; bidders should anticipate standard government AMS terms
  • Past experience proof: One of multiple acceptable documents per clause (contract copy with invoices, execution certificate, etc.)
  • Contract flexibility: 25% variation in quantity or duration permitted at contract issue and execution stages

Key Specifications

  • Product/Service: Annual Maintenance Service for Desktops, Laptops and Peripherals – Desktop PC (Acer)

  • Estimated value: ₹1,200,000; EMD via DD payable at Nagpur

  • Delivery/Support location: Nagpur, Maharashtra; in-state service-provider office required

  • Contract flex: 25% increase/decrease in quantity or duration at issue; subsequent increases capped at 25%

  • Excess settlement: additional charges allowed up to a defined percentage with proper documentation

  • Support requirements: Escalation matrix with telephone numbers; dedicated toll-free line for service

  • Documentation: Upload ATC document and all mandatory certifications; hard copy submission within 5 days

Terms & Conditions

  • EMD submission via Account Payee DD payable in Nagpur; scanned DD proof uploaded

  • Service provider must have an in-state presence; escalation matrix required

  • 25% quantity/duration variation allowed; excess settlement with documented charges

Important Clauses

Payment Terms

EMD by DD; no explicit overall payment schedule provided; expect standard AMS terms and post-delivery payment conditions

Delivery Schedule

On-site maintenance activation upon contract award; hard-copy documents to be delivered within 5 days of bid end/date opening

Penalties/Liquidated Damages

Not explicitly stated in excerpt; bidders should review ATC for LD provisions and performance security

Bidder Eligibility

  • Service capability to provide on-state presence and local service support

  • Experience evidence acceptable via contract copies or client certifications

  • Compliance with EMD submission via DD and required documentation

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Past experience certificates or equivalent proof (contract copies with invoices or client execution certificates)

4

Financial statements or turnover proof

5

EMD submission document (DD copy) and hard copy delivery confirmation

6

Technical bid documents and OEM authorization certificates

7

Escalation matrix with service-support contact details

8

Proof of service provider office location within the consignee state

Corrigendum Updates

2 Updates
#1

Update

27-Nov-2025

Extended Deadline

01-Dec-2025, 9:00 am

Opening Date

01-Dec-2025, 9:30 am

#2

Update

26-Nov-2025

Extended Deadline

29-Nov-2025, 9:00 am

Opening Date

29-Nov-2025, 9:30 am

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for Central Bank of India desktop AMS tender in Nagpur 2025?

Bidders should submit a complete bid with EMD via Account Payee DD payable at Nagpur, upload all mandatory certificates, provide OEM authorizations, and demonstrate in-state service presence. Ensure Escalation Matrix is provided and the ATC is acknowledged. The estimated value is ₹1,200,000 and the category covers Acer Desktop PCs maintenance.

What documents are required for the Nagpur Acer AMS bid 2025?

Required documents include GST registration, PAN card, past experience proofs (contract copies or execution certificates), financial statements, EMD DD copy, technical bid, OEM authorizations, and evidence of in-state service provider presence with escalation contacts.

What are the service requirements for Acer desktops under this tender?

The tender requires annual maintenance for Desktops, Laptops and Peripherals (Acer). It mandates a local service provider in Maharashtra, an escalation matrix with contact numbers, and a toll-free support line. 25% quantity/duration flexibility is allowed at contract issue or execution.

When is EMD submission due for the Nagpur AMS tender 2025?

EMD must be submitted as an Account Payee DD payable at Nagpur and the scanned DD proof uploaded with the bid. The hard copy should reach the buyer within 5 days of the Bid End/Opening date.

What is the estimated value and financial scope of this AMS tender?

The estimated value is ₹1,200,000. Bidders should plan for service charges within the excess settlement limits, with additional charges allowed up to the specified percentage, supported by documentation.

What delivery terms and service availability are required for Nagpur?

Service availability requires an office of the service provider located in Maharashtra, with documentary evidence. A dedicated toll-free number for service support is mandatory, along with an escalation matrix for rapid issue resolution.

What evidence qualifies as past experience for this AMS bid?

Acceptable evidence includes contract copies with invoices and bidder self-certification, client-execution certificates, or third-party notes confirming service against invoices. This demonstrates capability to perform similar maintenance on Desktops and Acer PCs.

What are the compliance expectations for OEM authorizations in this bid?

Bidders must provide OEM authorizations or equivalent certificates validating their ability to service Acer desktops and peripherals under the AMS scope, ensuring product-specific maintenance capabilities and spare-part availability.