GEM

IOCL ERPL Caretaking & Catering Services Tender Darjeeling West Bengal 2025 IS6200-ERPL Catering Annual Rate Contract

Bid Publish Date

15-Nov-2025, 10:42 am

Bid End Date

29-Nov-2025, 11:00 am

Bid Opening Date

29-Nov-2025, 11:30 am

Value

₹23,52,792

Location

DARJEELING , WEST BENGAL

Progress

Issue15-Nov-2025, 10:42 am
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 3

RESTAURANT SERVICE SERVICES HOSPITALITY SERVICE

Tender Overview

The procurement is issued by the Indian Oil Corporation Limited (IOCL) ERPL for an annual rate contract to provide caretaking and catering services at the Pipeline house in Siliguri, located in Darjeeling district, West Bengal. The estimated contract value is ₹2,352,792.00, reflecting a sizable local service engagement. The assignment focuses on ongoing daily caretaking and food service support, with emphasis on reliability and compliant service delivery at IOCL ERPL facilities. The tender requires evidencing prior experience through verifiable contracts or client confirmations, ensuring capable vendors can deliver consistent daily operations.

Technical Specifications & Requirements

  • Service category: Caretaking and catering services for a pipeline house facility at IOCL ERPL Siliguri
  • Location: Pipeline house, Siliguri, Darjeeling, West Bengal, 734001
  • Estimated value: ₹2,352,792.00 per contract period
  • BOQ: No listed items; scope implied as full-service facility management and catering
  • Experience evidence: Documents accepted include contract copies with invoices and self-certification, execution certificates from clients, or equivalent third-party notes
  • Documentation: Past project experience proof is mandatory; no explicit material or equipment standards specified in the data
  • Duration and delivery: Not explicitly defined in the provided data; bidders should prepare for ongoing service during contract tenure
  • Compliance: Ensure submission of standard bid docs and experience proofs; no OEM or brand mandates stated

Terms, Conditions & Eligibility

  • Past Experience proof: Contract copy with invoice and self-certification; client execution certificate; third-party release notes
  • EMD: Not specified in the data; bidders should verify current IOCL T&C for security deposit requirements
  • Documentation: GST registration, PAN, financial statements, and relevant bid documents are typically required; confirm with IOCL ERPL
  • Delivery: Service delivery requirements and performance expectations to be aligned with IOCL ERPL standards; ensure continuity of caretaking and catering operations
  • Payment terms: Not disclosed; bidders must obtain IOCL ERPL payment terms from the tender terms
  • Eligibility: Demonstrated ability to manage facility caretaking and catering with prior similar engagements in industrial settings

Key Specifications

  • Caretaking & catering services for IOCL ERPL Pipeline house, Siliguri

  • Estimated contract value: ₹2,352,792.00

  • No BOQ items listed; scope implies full-service provision

  • Past experience proof required: contract copies with invoices, client execution certificates, or third-party notes

  • Location: Darjeeling district, West Bengal (734001)

Terms & Conditions

  • Past Experience proof is mandatory with specified document types

  • EMD details are not provided in the data; verify IOCL terms

  • Delivery and payment terms to be confirmed in tender terms

  • GST, PAN, financial statements typically required for bid submission

Important Clauses

Payment Terms

Not explicitly specified in the provided data; bidders should obtain IOCL ERPL payment terms during bid clarification

Delivery Schedule

Not specified; service continuity is expected for caretaking and catering at Pipeline house, IOCL ERPL Siliguri

Penalties/Liquidated Damages

No LD terms mentioned in the available data; check final tender document for penalties on service shortfalls

Bidder Eligibility

  • Demonstrated experience in industrial caretaking and catering services

  • Financial capacity to support ~₹2.35 million contract value

  • Valid GST registration and PAN

  • Ability to provide contract-related past project proofs as specified

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Required Documents

1

GST registration certificate

2

PAN card

3

Past experience proof documents (contract copies with invoices and self-certification, execution certificates, third-party notes)

4

Financial statements (financial capacity evidence)

5

Technical bid documents

6

EMD/Security deposit documentation (as per IOCL terms)

7

OEM authorizations (if any brand-specific items are used)

8

Any other standard statutory documents requested by IOCL ERPL

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for IOCL ERPL caretaking and catering tender in Siliguri 2025

Bidders should prepare standard bid documents and evidence of past experience, including contract copies with invoices or client execution certificates. Ensure GST and PAN details, financial statements, and EMD submission as per IOCL ERPL terms. Clarify delivery expectations and payment terms in the final tender.

What documents are required for IOCL ERPL catering service bid in Darjeeling

Required documents typically include GST registration, PAN, past experience proofs (contracts with invoices or execution certificates), financial statements, technical bid, and EMD documentation. OEM authorizations are needed only if using brand-specific items; verify with IOCL ERPL terms.

What are the past experience proof documents for IOCL ERPL bid

Acceptable proofs are contract copies with invoices and bidder self-certification, execution certificates from clients with contract value, or third-party inspection notes. These should demonstrate successful delivery of caretaking or catering services in similar industrial setups.

What is the estimated contract value for IOCL ERPL catering

The estimated value is ₹2,352,792.00. Bidders should tailor their proposals to cover full-service caretaking and catering, ensuring cost controls align with this value while meeting service quality standards at Pipeline house, Siliguri.

When are the IOCL ERPL tender terms and payment conditions

Specific payment terms are not disclosed here; bidders must review the final tender document or seek clarification. Prepare for standard industry terms: progress payments aligned to milestones, with final settlement upon service acceptance.

Which location and facility does this IOCL tender cover

This tender covers caretaking and catering services at the Pipeline house facility in Siliguri, within the Darjeeling district of West Bengal (PIN 734001). Ensure on-site operations meet IOCL ERPL standards for pipeline support services.

What are the minimum eligibility criteria for IOCL ERPL catering

Demonstrated industrial catering experience, ability to provide past project proofs, valid GST and PAN, and financial capacity to handle a ~₹2.35 million contract. Confirm no BOQ items and prepare for full-service facility management delivery.

Are OEM authorizations required for IOCL ERPL caretaking contract

OEM authorizations are only required if brand-specific equipment or branded consumables are specified in the final tender. Otherwise, generic compliance with service standards and proof of capabilities suffices; verify at bid clarification.

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