Central Board Of Direct Taxes Manpower Outsourcing Tender Bhopal Madhya Pradesh ISO 30409 & ITO-7101:2023 2025

Tender Overview

Central Board Of Direct Taxes (CBDT) invites bids for Manpower Outsourcing Services in Bhopal, Madhya Pradesh with designation toward minimum wage staff, including Semi-skilled and Skilled categories across administrative roles. The opportunity references no BOQ items and lists an EMD of ₹165,920. Bidders must demonstrate office presence in Bhopal for three years, provide an Escalation Matrix, and comply with salary payment responsibilities and statutory filings. Unique terms include a 25% variation allowance in contract quantity or duration and a requirement for ISO 30409 and ITO-7101:2023 certifications. The contract appears to require GST registration and quarterly returns, with a fixed price evolution limited to minimum wage revisions during the initial term.

Technical Specifications & Requirements

• Staff categories: Minimum wage-based positions, skilled, semi-skilled, and administrative roles aligned to government outsourcing.
• Location requirement: Registered office in Bhopal for the last three years; documentary evidence required.
• Certifications: ISO 30409 and ITO-7101:2023 certificates to be attached.
• Financial & compliance: GST number with latest quarterly return; salary payments to staff must be paid directly by the service provider before invoicing the buyer; include PF/ESIC documentation with payments.
• Escalation & support: Dedicated toll-free service number; detailed escalation matrix for service support.
• Contract terms: 25% +/- variation in quantity or duration; no price escalation beyond minimum wage revisions; DD/PBG options for performance security.

Terms, Conditions & Eligibility

• EMD: ₹165,920 as part of bid security; form may be a DD or equivalent as per conditions.
• Salary payment obligation: Service provider pays salaries first, then claims from CBDT with statutory documents and bank statements.
• Office presence: Registered office in Bhopal for the last three years; documentary evidence required.
• GST compliance: GST registration and quarterly return copy to be submitted.
• Certifications required: ISO 30409 and ITO-7101:2023 certification copies to be attached.
• Price terms: Initial contract price fixed with no escalation other than minimum wage revision; no price adjustment otherwise.
• PBG/DD: Performance security via PBG or DD; if DD used, deliver hard copy within 15 days of award.
• Support: Dedicated service line and escalation contact details must be provided.