Tender Overview
The opportunity relates to the Higher Education Department Uttar Pradesh for the design, installation and maintenance of educational science laboratories, including hardware supply and installation. The bid encompasses service and support components with an EMD of ₹58,900 and expects compliance with ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018. An on-site service provider must have an office within the consignee’s state and provide a dedicated toll-free support line plus an escalation matrix. The buyer reserves a 25% quantity or duration adjustment at contract award and during execution. This tender targets bidders capable of end-to-end lab infrastructure delivery in Uttar Pradesh, with strong after-sales support and documented certifications.
Technical Specifications & Requirements
- Product/Service: Design, installation and maintenance of educational science laboratories; hardware supply and installation as part of the lab setup.
- Standards & Certifications: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018; vendor to upload corresponding certificates.
- Service Requirements: Office presence in the state of the consignee; dedicated toll-free service number; defined escalation matrix for service support.
- Commercial & Compliance: EMD ₹58,900; contract quantity/duration may be increased up to 25% at issue or during contract execution; non-compliance leads to bid rejection.
- Documentation & Submission: Complete documentation as per bid document, ATC, and corrigendum; mandatory certifications to be provided.
- Delivery/Installation: Not specified in BOQ; ensure alignment with the scope of lab design, installation and maintenance.
- Experience: Demonstrated capability to deliver and support educational lab infrastructure projects; supplier to confirm financial standing and non-liquidation status.
Terms, Conditions & Eligibility
- EMD: ₹58,900 (to be submitted as specified in tender) and financial due diligence to avoid liquidation/bankruptcy.
- State Presence: Office for service provision must be located in the state of the consignee; documentary evidence required.
- Support: Dedicated toll-free line and an escalation matrix for service support must be provided by bidder/OEM.
- Documentation: Upload all required certificates/documents; incomplete submissions lead to disqualification per ATC/Corrigendum.
- Compliance: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 mandatory; non-compliance may disqualify. Ensure accurate and timely submission of all documents.
