GEM

Indian Institute Of Management Networking Devices AMC Tender GAYA Bihar CISCO Version 2 2025

Bid Publish Date

14-Nov-2025, 3:08 pm

Bid End Date

05-Dec-2025, 1:00 pm

Bid Opening Date

05-Dec-2025, 1:30 pm

EMD

₹32,800

Value

₹16,40,000

Location

GAYA , BIHAR

Progress

Issue14-Nov-2025, 3:08 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

102

Bid Type

Two Packet Bid

Key Highlights

  • • OEM authorization mandatory with valid certificate
  • • Two-year AMC experience in government/public sector
  • • Service center in Bihar/Jharkhand/Kolkata with adequate spares
  • • Notarized blacklisting undertaking required
  • • Contract quantity/duration can vary by up to 25%
  • • Cost justification to accompany quotation

Categories 4

TECHNICAL SERVICES OTHER SERVICE TELECOM EQUIPMENT NETWORKING

Tender Overview

Indian Institute Of Management (IIM), Department Of Higher Education, invites bids for an Annual Maintenance Contract (AMC) for Networking Devices (Version 2) – CISCO. Estimated value: ₹1,640,000 with an EMD of ₹32,800. Location: GAYA, BIHAR 804403. Scope includes ongoing maintenance for listed CISCO networking assets; precise devices are not disclosed in the data provided. The tender requires OEM authorization, prior AMC experience in government sectors, and a Bihar/Jharkhand/Kolkata service footprint. A 25% quantity/duration variation is allowed pre- and post-award, enabling flexible deployment. Unique clauses emphasize registration, notarized undertakings, and cost justification for the quote. This procurement targets a reliable, geographically capable partner with a demonstrated government AMC track record.

Technical Specifications & Requirements

  • Product Category: Networking devices AMC (Version 2), CISCO-based maintenance.
  • Estimated value: ₹1,640,000; EMD: ₹32,800.
  • Experience: Must have AMC rate contracts with PSU/Govt; last two years’ track record required.
  • OEM authorization: Bidder must be an authorized partner with valid OEM authorization.
  • Service footprint: At least one full-fledged service center in Bihar/Jharkhand/Kolkata with spare stocks and qualified staff.
  • Notarized undertakings: Required to confirm non-blacklisted status.
  • Cost justification: Bidder to provide a cost justification for the quote.
  • ATC clauses: Quantity/duration up to 25% modification allowed.

Terms, Conditions & Eligibility

  • EMD: ₹32,800 (as per tender data).
  • Experience: Minimum two-year AMC experience in government or PSU deployments.
  • Authorization: OEM authorization certificate mandatory with bid.
  • Delivery/Installation: Service presence in specified regions; no explicit delivery window published here.
  • Notarized certificate: Bidder must attest non-blacklisted status.
  • Cost justification: Required to validate quoted pricing.
  • Contract flexibility: Provider must accept up to 25% change in quantity/duration.
  • Addresses: Provide Bihar/Jharkhand/Kolkata office details and contact information.
  • Financial health: Bidders must avoid liquidation or bankruptcy status.

Key Specifications

  • Product/service: AMC for CISCO networking devices

  • Estimated value: ₹1,640,000; EMD ₹32,800

  • Standards/criteria: OEM authorization; government AMC experience

  • Delivery footprint: Bihar/Jharkhand/Kolkata service center

  • Warranty/maintenance: ATC allows up to 25% change in contract quantity/duration

Terms & Conditions

  • EMD: ₹32,800; estimated value ₹1,640,000

  • Authorized OEM partnership required

  • Service center presence in target regions

Important Clauses

Payment Terms

Not specified in provided data; ensure compliance with project norms and submit cost justification

Delivery Schedule

ATC allows 25% variation in quantity/duration prior to contract issue; post-award changes limited to 25%

Penalties/Liquidated Damages

Not specified in data; bidders should seek clarity during bid submission

Bidder Eligibility

  • Authorized OEM partner with valid authorization certificate

  • Experience: AMC rate contract in PSU/ Govt/ Govt Institute for past 2 years

  • Service center in Bihar/Jharkhand/Kolkata with stocks and qualified staff

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Required Documents

1

OEM authorization certificate

2

Bidder undertaking of non-bankruptcy/not blacklisted

3

Evidence of AMC experience in PSU/Govt departments for last 2 years

4

Service center details in Bihar/Jharkhand/Kolkata with contact information

5

GST registration, PAN card, financial statements (as applicable to tender)

6

Cost justification/document supporting quoted rates

Frequently Asked Questions

Key insights about BIHAR tender market

How to bid on networking devices AMC tender in GAYA Bihar 2025

Bidders must be OEM-authorized with valid certificate, provide AMC experience in PSU/government sectors for 2+ years, and maintain a Bihar/Jharkhand/Kolkata service center. Include EMD ₹32,800, GST/PAN, financials, and notarized non-blacklist undertaking. Ensure cost justification and accept 25% quantity/duration variation at award.

What documents are required for IIM networking AMC bid in Bihar

Submit OEM authorization, two-year government AMC experience proof, service center details in target regions, notarized non-blacklist certificate, EMD ₹32,800, GSTIN, PAN, financial statements, and technical/compliance data. Include cost justification and any OEM-specific maintenance certificates.

What are the eligibility criteria for CISCO AMC tender in Gaya

Eligibility includes being an authorized CISCO partner with current authorization, demonstrable two-year government/ PSU AMC experience, a service center in Bihar/Jharkhand/Kolkata with spare parts, and a clear financial health declaration without liquidation. Also required is non-blacklist certification and cost justification.

What is the EMD amount and its purpose for this bid

The EMD is ₹32,800. It acts as a security deposit to prevent bid withdrawal and ensure seriousness. Payment typically accompanies bid submission via specified mode; failure to furnish EMD may render bid non-responsive.

What delivery/installation commitments are expected for this AMC

While the ATC allows up to 25% variation in quantity/duration, the bidder should outline a service response plan, spare parts availability, and regional maintenance response times from Bihar/Jharkhand/Kolkata service centers to meet ongoing CISCO device maintenance needs.

How to prepare cost justification for the quoted AMC

Provide a detailed breakdown of maintenance costs, labor rates, spare parts pricing, and any service level commitments. The justification should align with the quoted total of ₹1,640,000 and demonstrate value against expected 2-year government AMC benchmarks.

What standards and certifications are required for AMC bidders

Required is OEM CISCO authorization, and non-blacklist undertaking. While explicit IS/ISO standards are not listed, bidders should align with typical IT service maintenance norms and provide proof of staff qualifications and warranty/support commitments.