GEM

SAMEER Navi Mumbai Environmental Chamber AMC Tender 2025 – Pre-owned Equipment CMC/AMC Maharashtra

Bid Publish Date

24-Nov-2025, 4:47 pm

Bid End Date

04-Dec-2025, 5:00 pm

Value

₹8,50,000

Location

MUMBAI , MAHARASHTRA

Progress

Issue24-Nov-2025, 4:47 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 5

TECHNICAL SERVICES OTHER SERVICE GROWTH CHAMBERS WATER LEVEL RECORDER MICROCENTRIFUGES

Tender Overview

Organization: Society For Applied Microwave Electronic Engineering And Research (SAMEER) under the Department Of Electronics And Information Technology. Procurement: Customized AMC/CMC for a pre-owned Environmental Chamber, under annual maintenance contract (AMC) with quarterly service cadence. Estimated Value: ₹850,000. Location: Navi Mumbai, Maharashtra. Delivery/Installation: At SAMEER premises, Sector 7 Rain Tree Marg CBD Belapur, near Kharghar Station. Special Clauses: Quantity/duration may adjust up to 25% at contract issue and post-issuance; excess settlement provisions allow additional charges with documentary support. The service provider must have a Maharashtra-based service presence and a dedicated toll-free support line with an escalation matrix. An SOW file has been attached for scope details.

Technical Specifications & Requirements

  • Product category focuses on AMC/CMC for pre-owned Environmental Chamber.
  • No BOQ items are listed; scope hinges on serviceability, maintenance, and coverage of the chamber rather than new equipment.
  • Key compliance signals: office in Maharashtra for service delivery; dedicated toll-free number for support; escalation matrix for service issues; upload of required certificates/documents as per ATC; access to the SOW file for precise tasks.
  • Deliverables include routine preventive maintenance, corrective maintenance, and timely spares per service agreement; ensure installation/commissioning if included in scope.

Terms, Conditions & Eligibility

  • EMD: Not specified in the summary; bidders must verify in ATC/terms when submitting.
  • Service provider must maintain a local office in Maharashtra and provide a dedicated toll-free contact.
  • Mandatory escalation matrix with telephone numbers must be supplied.
  • Required documentation includes certificates and OEM/ATC attachments; failure to upload may lead to rejection.
  • Clause permits up to 25% variation in quantity or contract duration; acceptance of revised terms is binding.
  • SOW attachment defines scope and service expectations; bidders should review prior to bid submission.

Key Specifications

    • Product/service: AMC/CMC for a pre-owned Environmental Chamber
    • Estimated value: ₹850,000
    • Delivery/installation location: Navi Mumbai, Maharashtra
    • Service terms: Quarterly AMC with potential 25% variation in quantity/duration
    • Support requirements: Dedicated toll-free service number; official escalation matrix
    • Documentation: Upload all relevant certificates as per ATC and SOW
    • Office presence: Service provider must have an office in Maharashtra

Terms & Conditions

  • EMD: amount not specified; verify in ATC

  • 25% variation allowed in quantity/duration at contract issue and post-issuance

  • Delivery/installation at SAMEER Navi Mumbai; SOW defines scope

  • Dedicated Maharashtra-based service office with toll-free support

  • Escalation matrix required for service issues

Important Clauses

Payment Terms

Not specified in summary; verify in ATC and SOW for AMC payments and milestones

Delivery Schedule

Delivery/installation at SAMEER Navi Mumbai; timelines to be defined in SOW/ATC

Penalties/Liquidated Damages

Not detailed here; check ATC for LDs or performance penalties

Bidder Eligibility

  • Maharashtra-based service presence with a registered office

  • Experience in AMC/CMC for environmental chambers or similar equipment

  • Compliance with OEM authorizations and ATC certificates

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N/a

Posted: 16 December 2024
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Customized AMC/CMC for Pre-owned Products - AMC of Climatic Chamber; Climatic Chamber; Annual Maint

Bharat Dynamics Limited

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Posted: 21 May 2025
Closed: 7 June 2025
GEM

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar AMC/CMC of environmental chambers

4

Financial statements / turnover proof

5

EMD/Security deposit documentation (if applicable from ATC)

6

Technical bid documents and compliance certificates

7

OEM authorization or service affiliations

8

SOW file acceptance and ATC documents

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for the environmental chamber AMC in Navi Mumbai 2025?

Bidders should submit GST, PAN, turnover, and experience certificates, plus AMC/CMC-specific certificates and OEM authorizations. Ensure the SOW and ATC documents are reviewed, and provide a Maharashtra-based service office with a toll-free support line and escalation matrix. Verify the 25% variation clause before submission.

What documents are required for SAMEER environmental chamber tender in Maharashtra?

Required documents include GST registration, PAN, experience certificates for similar AMC projects, financial statements, EMD documentation if applicable, technical bids, OEM authorizations, and the SOW/ATC attachments. Upload all certificates to avoid rejection per ATC guidelines.

What are the service support expectations for the Navi Mumbai AMC?

The bidder must maintain a Maharashtra-based service office, provide a dedicated toll-free number, and supply a formal escalation matrix with contact details. This ensures prompt response times and structured issue resolution as per the tender ATC.

What are the key variation clauses in the SAMEER environmental chamber AMC?

The contract allows up to a 25% increase or decrease in quantity or duration at the time of issue and post-issuance. Bidders must accept revised quantities/durations and adjust pricing accordingly, as defined in the contract terms.

Which location and equipment scope are specified for installation?

Installation and delivery are at SAMEER Navi Mumbai, Sector 7 Rain Tree Marg CBD Belapur, Maharashtra 400614. The scope covers maintenance of a pre-owned Environmental Chamber, with SOW detailing preventive and corrective maintenance tasks.

What are the escalation/assistance requirements for service support?

Provide an escalation matrix with telephone numbers, ensure a toll-free support line, and confirm availability of service engineers in Maharashtra. The matrix should outline response times and fault categorization to meet service-level expectations.

Are OEM authorizations required for this AMC bid in Maharashtra?

Yes, bidders should provide OEM authorizations or equivalent service affiliations as part of technical compliance. This confirms capability to service pre-owned environmental chambers and source genuine spare parts as per ATC.