GEM

Indian Army Department Of Military Affairs MUSIC SYSTEM & DSLR CAMERA Tender 2025 India ISO 9001 4-year Warranty

Bid Publish Date

19-Nov-2025, 1:57 pm

Bid End Date

29-Nov-2025, 2:00 pm

Bid Opening Date

29-Nov-2025, 2:30 pm

Location

JALANDHAR , PUNJAB

Progress

Issue19-Nov-2025, 1:57 pm
AwardPending
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Quantity

2

Category

MUSIC SYSTEM

Bid Type

Two Packet Bid

Key Highlights

  • • ISO 9001 certification required for bidder or OEM
  • • Material Test Certificate mandatory with supply
  • • 4-year warranty from final acceptance or after installation
  • • OEM with registered India office for after-sales support
  • • Pre-dispatch inspection at seller premises with buyer involvement
  • • Option clause allows ±25% quantity variation during and after contract
  • • Dedicated toll-free service contact and established Indian service network
  • • Scope includes installation, testing, commissioning, and operator training

Categories 3

PHOTOGRAPHIC EQUIPMENT CAMERA PHOTOGRAPHIC CAMERAS

Tender Overview

The Indian Army, Department Of Military Affairs, seeks supply, installation, testing, commissioning of MUSIC SYSTEM and DSLR CAMERA equipment with training and statutory clearances. The scope includes entire bid price coverage for delivery, installation, commissioning, and operator training at consignee locations in India, with post-installation warranty and after-sales support through OEM-certified centers. Key differentiators include ISO 9001 certification, Material Test Certificate submission, and a 4-year warranty, backed by on- site service capability and toll-free support. The procurement adopts an option clause allowing up to 25% quantity variance during contract, with delivery timelines calculated from the last delivery order date and minimum 30 days in extended scenarios. Unique requirements emphasize vendor capability for installation, commissioning, and service across multiple centers, plus pre-dispatch inspection.

Technical Specifications & Requirements

  • Standards: ISO 9001 certification for bidder or OEM; Material Test Certificate to accompany supply; OEM warranty documentation required at delivery.
  • Product scope: MUSIC SYSTEM and DSLR CAMERA equipment with scope for installation and operator training; service center network in India; dedicated service support with toll-free number.
  • Warranty & service: 4 years warranty from final acceptance or after commissioning; vendor to ensure rectification of faults during warranty; installation, commissioning, and training mandated; service centers to be listed near consignee destinations.
  • Inspection: Pre-dispatch inspection at seller premises; costs borne by buyer; possible involvement of external inspection agency.

Terms, Conditions & Eligibility

  • EMD: not specified in the data; bidders must anticipate standard government practice for EMD submission.
  • Delivery terms: delivery period linked to last delivery order date; option clause permits adjustments; minimum 30 days extension.
  • Warranty/After-sales: 4 years warranty; OEM authorization with registered India office for after-sales support.
  • Documentation: ISO 9001 certificates, Material Test Certificates, OEM authorization, installation and commissioning records, and service center details.
  • Inspection & acceptance: pre-dispatch inspection by buyer or nominated agency; material test results determine acceptance.
  • Service: dedicated toll-free support; training for operators; maintenance service group established in India.

Key Specifications

    • Product categories: MUSIC SYSTEM equipment, DSLR CAMERA equipment
    • Standards: ISO 9001; Material Test Certificate with supply
    • Warranty: 4 years from final acceptance or post-installation completion
    • Service: dedicated toll-free support, installation, commissioning, training, and maintenance
    • Inspection: Pre-dispatch inspection by buyer/authorized agency

Terms & Conditions

  • Option clause: quantity may increase up to 25% during contract

  • OEM must have registered India office for after-sales support

  • Material Test Certificate and ISO 9001 certification required

Important Clauses

Payment Terms

Not explicitly specified; anticipate standard gov terms with potential milestones tied to delivery and acceptance

Delivery Schedule

Delivery period linked to last delivery order date; additional time formula applies with minimum 30 days

Penalties/Liquidated Damages

Not detailed; standard Ld penalties may apply for delays per government tender norms

Bidder Eligibility

  • ISO 9001 certified bidder or OEM

  • Authorized OEM with India-based service network

  • Ability to provide Material Test Certificate and pre-dispatch inspection readiness

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Required Documents

1

GST registration certificate

2

PAN card

3

OEM authorization and India-based after-sales service certificate

4

ISO 9001 certificate ( bidder or OEM )

5

Material Test Certificate for supplied items

6

Experience certificates and financial statements (as applicable)

7

Pre-dispatch inspection reports (if conducted)

8

Service center details near consignee locations

Frequently Asked Questions

Key insights about PUNJAB tender market

How to bid on the Indian Army music system and DSLR tender in India 2025?

Bidders must meet eligibility criteria, provide ISO 9001 certification (bidder or OEM), Material Test Certificate, OEM authorization with India office, and detailed service centres. Include installation, testing, commissioning plan, and operator training, plus pre-dispatch inspection readiness and toll-free service details. Ensure submission of GST, PAN, and financials.

What documents are required for the equipment tender in India Army 2025?

Submit GST registration, PAN, ISO 9001 certificate, OEM authorization, India-based service proof, Material Test Certificate, installation/commissioning plan, experience certificates, and pre-dispatch inspection readiness documents. Include service center locations and toll-free numbers for support.

What standards and warranties apply to the music system and DSLR tender?

Bid must comply with ISO 9001 and include Material Test Certificate; provide 4-year warranty from final acceptance or after installation; OEM warranty certificates at delivery; ensure service network across India for maintenance and troubleshooting.

What is the delivery timeline and option clause for quantity changes?

Delivery period starts from the last delivery order date; option clause permits up to 25% quantity increase or decrease during and within currency, with extended time calculated as (additional/ original) × original period, minimum 30 days.

What is required for pre-dispatch inspection in this tender?

Pre-dispatch inspection can be conducted by the buyer or nominated agency at seller premises, with inspection fees borne by the buyer; results influence acceptance decisions and overall supply clearance.

How will after-sales support be structured for this procurement in India?

Bidders must demonstrate a dedicated toll-free support line and a well-established service group in India, covering installation, commissioning, training, and ongoing maintenance across consignee locations.

Which products are covered under this Army tender in India 2025?

The tender encompasses MUSIC SYSTEM equipment and DSLR CAMERA gear; both must meet ISO 9001 standards, include Material Test Certificates, and be supported by an India-based OEM network for service and warranty.

What are the key eligibility criteria for the bidder in this procurement?

Eligibility requires ISO 9001 certification, OEM authorization with India-based service capability, availability of Material Test Certificates, and demonstrated installation/maintenance capacity plus regional service centers near consignee sites.