Panchayati Raj Department Odisha Desktop Computers Tender 2025 ISO 9001 BIS BIS Licence EMD Supply

Tender Overview

Panchayati Raj Department Odisha invites bids for the supply, installation, testing and commissioning of Entry and Mid Level Desktop Computers. The bid includes delivery to Odisha with scope covering supply, installation, testing and commissioning. Bidders must meet ISO 9001 certification, provide Material Test Certificates, and upload BIS/type test and OEM certificates. Service centres must be established in-state within 30 days of award, with a dedicated toll-free service line and escalation matrix. The clause allows up to 25% quantity variation at contract award and during currency, with delivery timing calculated from the last order date and minimum 30 days.

The procurement emphasizes compliance with quality certificates and post-sale support, with a strong emphasis on supplier capability to establish service infrastructure in Odisha. The estimated value and specific item counts are not disclosed, but the bid requires complete cost coverage for delivery, installation, and commissioning, including certificates and testing. The tender highlights the option clause and mandatory documentation to avoid rejection at bid opening.

Technical Specifications & Requirements

• Product Category: Entry and Mid Level Desktop Computers
• Standards/Certifications: ISO 9001 (bidder or OEM), Material Test Certificate with supply, BIS licence and type test certificates as prescribed
• Service & Support: Functional service centre in each consignee state; 30 days post-award centre establishment; dedicated toll-free service number; explicit escalation matrix
• Packaging/Delivery: Supply, installation, testing and commissioning included; delivery terms allow ±25% quantity variation
• Warranty/Acceptance: Lab-based material testing results govern acceptance; OEM certificates required at bid opening

Terms, Conditions & Eligibility

• EMD/Financials: EMD required (amount not disclosed); payment terms not specified; delivery schedule based on original and extended periods with minimum 30 days
• Certificates & Documentation: Must upload ISO 9001, BIS licenses, OEM certificates, and other product certificates; material test certificates to accompany shipment
• Service Obligations: Establish state-level service centres within 30 days of award; toll-free service line; escalation matrix
• Option Clause: Up to 25% quantity variation at bid and during currency; delivery extension logic defined
• Eligibility: Bidders must demonstrate capability via required certifications and service network in Odisha; non-upload of certificates may lead to rejection