GEM

Department Of Health And Family Welfare South West Delhi Multifunction Printer & All-in-One PC Tender 2025

Bid Publish Date

04-Dec-2025, 10:28 am

Bid End Date

22-Dec-2025, 12:00 pm

EMD

₹50,000

Location

SOUTH WEST DELHI , DELHI

Latest Corrigendum Available

Progress

Issue04-Dec-2025, 10:28 am
Corrigendum18-Dec-2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

10

Category

All in One PC (V2)

Bid Type

Two Packet Bid

Key Highlights

  • • Vendor must provide OEM Authorization/MAF for both All in One PC and Multifunction Machine categories
  • • Mandatory Malicious Code Certificate certifying no embedded malware in hardware/software
  • • Functional Service Centre requirement within the corresponding state; 30-day establishment timeline
  • • Dedicated toll-free service support and a formal escalation matrix must be provided
  • • EMD amount clearly specified as ₹50,000; document evidence required
  • • Factory preloaded OS with required certifications; configuration must meet RAM and duplex capabilities
  • • No BOQ items listed; procurement focused on standards, compatibility and after-sales service commitments

Categories 1

MACHINE

Tender Overview

The Department Of Health And Family Welfare, located in SOUTH WEST DELHI, DELHI, invites bids for All in One PC (V2) and Multifunction Machine MFM (V2). The tender references an EMD of ₹50,000 and requires OEM/MAF authorisation for both product categories. Bid requirements include a functional service centre in the consignee state, a dedicated toll-free service line, and a malware-free software certification. The scope is framed around core computing and printing devices with standard service commitments, to be delivered with factory preloaded OS and basic input peripherals. Unique ATC mandates minimum RAM and printer-related capabilities for the relevant category. These factors shape the procurement for health and family welfare operations.

Technical Specifications & Requirements

  • Product categories: All in One PC (V2), Multifunction Machine MFM (V2)
  • Minimum RAM: 1GB for color printers per ATC (category notes)
  • Performance: minimum speed of 33 PPM for color multifunction devices; duplex printing capability; composite cartridge technology
  • Interfaces & Input: keyboard and mouse connectivity; standard display, power and data ports
  • OS: Factory preloaded with certification; ensure compatibility with organizational standards
  • Security & Compliance: Malicious Code Certificate required; no embedded malware
  • Service & Support: on-site/off-site warranty terms; dedicated toll-free support; escalation matrix; OEM authorization documents
  • Delivery & Installation: ensure delivery timelines align with 30-day service centre establishment, if required
  • Exclusions: BOQ shows no items; treat as specification-driven procurement with vendor-compliance emphasis

Terms, Conditions & Eligibility

  • EMD: ₹50,000 (paid as per tender norms)
  • Service Centre: must have a functional centre in the consignee state; establishment within 30 days of award
  • OEM Authorization: mandatory authorisation/MAF for both product categories
  • Code of Conduct: no liquidation or bankruptcy status; bidder must upload an undertaking
  • Malicious Code: certificate confirming no embedded malware; breach implications stated
  • Support: dedicated toll-free number and escalation matrix; periodic service commitments
  • Documents: GST, PAN, experience certificates, financial statements, EMD documents, technical/compliance certificates, OEM authorisations
  • Warranty & Penalties: on-site support terms and applicable L1 penalties per policy; payment terms to be clarified with contract awarding

Key Specifications

  • All in One PC (V2) and Multifunction Machine (MFM) (V2) categories

  • Minimum RAM: 1GB for color multifunction category

  • Printer speed: minimum 33 pages per minute for color devices

  • Duplex printing capability and composite cartridge technology

  • Operating System: factory preloaded with certification

  • Display, keyboard and mouse connectivity, and input/output ports specified

  • Storage: Type and capacity to be defined in final configuration

  • Malicious Code Certificate to be provided

Terms & Conditions

  • EMD ₹50,000; submission as per terms

  • OEM authorization required for both product categories

  • Service centre in consignee state; 30 days to establish

Important Clauses

Payment Terms

To be finalized; ensure milestones align with delivery and service centre readiness

Delivery Schedule

Delivery and installation timelines to be defined; on-site or carry-in based on warranty terms

Penalties/Liquidated Damages

Penalties as per standard government procurement terms; specify timing and calculation in contract

Bidder Eligibility

  • Not under liquidation or bankruptcy; no court receivership

  • Demonstrated experience with similar All in One PC/MFM procurements

  • Financial capacity to sustain upfront EMD and project execution

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Description Description of store All in One Personal Computers consist of a Mouse, Keyboard, Display with Web camera, inbuilt/integrated microphone array and speakers, an internal CPU with connection cables and power adapter with 1 year standard warranty
Description Processor Number Intel Core i7-13700, Intel Core i7-14700, Intel Core i9-13900T, Intel Core i9-13900, Intel Core Ultra 5-235, Intel Core Ultra 7-265, Intel Core Ultra 9 285 Or higher
Input Devices Mouse Connectivity Wireless Or higher
Input Devices Keyboard Connectivity Wireless Or higher
Operating System Operating System (Factory Preloaded with Certification) Windows 11 Professional
Memory Type of RAM DDR5 Or higher
Memory RAM Size (GB) 16
Storage Type of Storage Installed with the System NVMe SSD
Storage Storage Capacity (in GB) 1024
Display Display Size - Diagonal (in Inches) 58.1 - 63 (22.87" - 24.8")
Ports Number of Ports 1-DP, 1-HDMI, 1- RJ-45 (10/100/1000 Ethernet Port), 1-USB 3.1 Gen 1 TYPE C, 1-USB 3.1 Gen 2 TYPE A, 2-USB 3.1 Gen 1 TYPE A, 2-USB 3.1 Gen 2 TYPE A, Universal Audio Jack
Generic Stand Height Adjustable

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Required Documents

1

GST registration certificate

2

Permanent account number (PAN) card

3

Experience certificates for similar procurements

4

Financial statements / turnover details

5

EMD submission proof (₹50,000)

6

OEM/Original Equipment Manufacturer authorization for both product categories

7

Malicious Code Certificate

8

Service Centre establishment proof or plan within 30 days of award

9

Dedicated toll-free support contact details and escalation matrix

10

Technical compliance certificates and OS preloading details

Corrigendum Updates

4 Updates
#1

Update

18-Dec-2025

Extended Deadline

22-Dec-2025, 12:00 pm

Opening Date

22-Dec-2025, 12:30 pm

#2

Update

18-Dec-2025

Extended Deadline

20-Dec-2025, 11:00 am

Opening Date

20-Dec-2025, 11:30 am

#3

Update

18-Dec-2025

Extended Deadline

19-Dec-2025, 9:00 am

Opening Date

19-Dec-2025, 9:30 am

#4

Update

15-Dec-2025

Extended Deadline

17-Dec-2025, 11:00 am

Opening Date

17-Dec-2025, 11:30 am

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for All in One PC and MFM tender in Delhi 2025?

Bidders must submit OEM authorization for both product categories, provide an EMD of ₹50,000, and include GST, PAN, experience certificates, and financial statements. Ensure Malicious Code Certificate is provided and list a functional service centre in the state with contact details and escalation matrix. OS must be factory preloaded and certified.

What documents are required for Delhi health department tender submission?

Submit GST registration, PAN card, company profile, financial statements, at least one similar project experience certificate, EMD ₹50,000 proof, OEM authorization for both categories, Malicious Code Certificate, service centre proof, toll-free support details, and OS preloading specification certificates.

What are the technical specifications for printers in this Delhi bid?

Specifications require minimum 1GB RAM for color devices, duplex printing, composite cartridge technology, 33 pages per minute speed, and a factory preloaded OS with certification. The tender emphasizes processor, display size, ports, and basic input devices consistency with standard OEM configurations.

What is the EMD amount and payment terms for this procurement?

EMD is ₹50,000. Payment terms are subject to contract conditions; ensure submission of EMD as specified and await contract terms detailing payment milestones, and any performance bonds or guarantees.

Are service centres required before award in this Delhi tender?

Yes. The bidder must establish a functional service centre in the consignee state within 30 days of award; documentary evidence of the centre’s operation must be submitted to release payment.

What is required for Malicious Code certification in this bid?

Bidder must provide a certificate confirming hardware and software are free from embedded malicious code, with explicit declarations on protection against execution of harmful procedures and IP infringement, failing which the firm may be deemed in breach.

What is the role of OEM authorization in this procurement?

OEM authorization/MAF must be provided for both All in One PC and Multifunction Machine categories, detailing name, designation, address, email, and phone of the authorized distributor or service provider to ensure compliance and after-sales support.

What are the warranty and service expectations for Delhi health devices?

Documentation should outline on-site or carry-in warranty terms, dedicated toll-free service support, and an escalation matrix; ensure the ability to provide timely service in the state of Delhi with responsive maintenance and spare parts availability.

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