GEM

Social Justice And Empowerment Department Gujarat Annual Maintenance Services for Water Purification Systems RO/UV 2025

Bid Publish Date

21-Nov-2025, 12:30 pm

Bid End Date

01-Dec-2025, 6:00 pm

Bid Opening Date

01-Dec-2025, 6:30 pm

EMD

₹18,900

Value

₹6,30,000

Location

RAJKOT , GUJARAT

Progress

Issue21-Nov-2025, 12:30 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

42

Bid Type

Two Packet Bid

Key Highlights

  • • Local Gujarat service office requirement with documentary evidence
  • • EMD amount of ₹18,900 for AMC of water purification systems
  • • Estimated AMC value ₹6,30,000 covering RO/UV potable water systems
  • • Package-5 focus on basic servicing and preventive maintenance
  • • RO and UV based system compatibility for maintenance
  • • OEM authorizations and service capability not explicitly stated but recommended
  • • Delivery/response timelines to service calls to be clarified in bid
  • • GST, PAN, experience certificates and financials required for submission

Categories 21

CHEMICAL INTERMEDIATES SURVIVAL TREATMENT OF DRINKING WATER WATER DISPENSER DRINKING WATER SYSTEM NON CONVENTIONAL WTP WATER VENDING MACHINE SERVICES WATER PURIFIER AND RO PLANT DESALINATION NON CONVENTIONAL FILTER WATER LEVEL RECORDER LABORATORY WATER PURIFICATION EQUIPMENT REVERSE OSMOSIS PLANT ALCOHOLS WATER FILTERS WATER TREATMENT CONSUMABLES NON CONVENTIONAL WATER TREATMENT WATER PURIFICATION WATER TREATMENT PLANT FLOUR MILL

Tender Overview

Organization: Social Justice And Empowerment Department, Government of Gujarat. Service: Annual maintenance services for potable water purification and conditioning systems (RO/UV based) under PACKAGE-5, covering 3 to 5 systems. Estimated value: ₹6,30,000 with EMD ₹18,900. Location: Gujarat state; service provider must have an office in the consignee state. Scope: basic servicing and preventive maintenance for water purification and conditioning units, including RO and UV based technologies. Unique aspect: emphasis on local service presence and timely service delivery, with supply of spare parts under AMC.

Technical Specifications & Requirements

  • Product category: Potable water purification systems (Reverse Osmosis or UV based).
  • Delivery/installation scope: Not specified; AMC implies on-site servicing across possibly multiple units.
  • Service expectations: Routine cleaning, filter changes, sensor checks, membrane inspection (RO/UV), chlorination and chemical dosing where applicable, and performance verification.
  • Eligibility indicators: Office of service provider located in Gujarat; documentation evidence required.
  • Quality & compliance notes: No detailed technical specs provided; bidders should prepare to demonstrate capability in maintaining RO/UV systems and respond to general AMC requirements.

Terms, Conditions & Eligibility

  • EMD: ₹18,900 (electronic/online or as per bid terms).
  • Estimated contract value: ₹6,30,000.
  • Experience/office requirement: Service provider must have a local Gujarat presence with verifiable address.
  • Delivery/response expectations: On-site maintenance within agreed service windows; adherence to response times to service calls.
  • Documentation: GST, PAN, registration proof, previous AMC experience certificates, and OEM authorizations if applicable.
  • Payment terms: Not explicitly provided; bidders should clarify within tender response and ensure compliance with standard government AMC payments.
  • Warranty/Service levels: No explicit SLA or penalties listed; bidders should propose standard AMC SLAs and penalties for non-performance.
  • ATC/Bid conditions: ATC document uploaded; ensure submission as per terms.

Key Specifications

  • Product/service names: Potable water purification system maintenance (RO/UV based)

  • Quantities: PACKAGE-5 indicates multiple units (3 to 5 systems) under AMC

  • EMD amount: ₹18,900

  • Estimated value: ₹6,30,000

  • Experience: Prior AMC/maintenance of RO/UV water purification units

  • Quality/standards: No explicit standards provided in tender data; bidders should propose standard AMC practices

  • Delivery/installation: On-site maintenance within Gujarat with local service presence

Terms & Conditions

  • Local service office requirement in Gujarat with documentary evidence

  • EMD ₹18,900 and estimated AMC value ₹6,30,000

  • Notices on delivery, response times, and penalties to be clarified in ATC

Important Clauses

Payment Terms

Not explicitly provided; bidders should confirm payment terms within bid response and align with government AMC norms.

Delivery Schedule

On-site maintenance within agreed response times; exact window to be defined in the contract and ATC.

Penalties/Liquidated Damages

No explicit penalties listed; bidders should propose SLAs and LDs for missed service targets within their technical proposal.

Bidder Eligibility

  • Gujarat-based service presence with verifiable office

  • Prior experience in AMC of RO/UV water purification systems

  • Compliance with GST, PAN, and financial viability

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AMC of water purification systems

4

Financial statements or solvency proof

5

EMD submission proof (₹18,900)

6

Technical bid documents and method statement for AMC

7

OEM authorizations (if applicable) and service center proof in Gujarat

8

Office address proof and contact details of Gujarat-based service center

Frequently Asked Questions

Key insights about GUJARAT tender market

How to bid for water purifier AMC tender in Gujarat 2025?

Bidders must submit GST, PAN, experience certificates, financial statements, and EMD of ₹18,900. Provide Gujarat service office proof, OEM authorizations if available, and a detailed AMC plan for RO/UV systems. Ensure compliance with ATC terms and attach the ATC document in your bid.

What documents are required for the Gujarat water purification AMC bid?

Required documents include GST registration, PAN, experience certificates for similar AMCs, financial statements, EMD receipt, technical bid and maintenance methodology, and Gujarat-based service center proof. OEM authorization improves eligibility; attach service center address and contact details.

What are the technical specs for RO/UV water systems under this tender?

The tender lists RO/UV potable water systems with basic servicing scope. While detailed component specs are not provided, bidders should cover membrane inspection, filter changes, sensor checks, disinfection where applicable, and performance verification for on-site maintenance.

What is the EMD amount and its payment method for this tender?

EMD is ₹18,900. Submit proof of payment via online transfer or as specified in ATC. Ensure the EMD is valid through bid evaluation and is refundable as per government procurement norms after contract award or bid cancellation.

When is the service center expected to respond to maintenance requests?

The tender emphasizes local Gujarat presence; bidders should propose a response window within standard AMC norms (e.g., within 24–72 hours subject to severity) and confirm exact SLAs in the technical proposal, aligning with government procurement expectations.

What are the eligibility criteria for participating in the Gujarat AMC tender?

Eligibility includes a Gujarat-based service office, prior experience in RO/UV water purifier AMCs, GST and PAN compliance, financial viability, and ability to provide OEM support if required. Attach experience certificates and service centre registrations in your bid.

What are the payment terms for the water purifier AMC in Gujarat?

Payment terms are not explicitly stated; bidders should propose balanced terms in their bid—likely milestone-based payments tied to service milestones and agreed quarterly settlements, with clear acceptance testing and warranty coverage defined.

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