GEM

Chittaranjan Locomotive Works Modular Operation Theatre AMC/CMC Tender Bardhaman West Bengal 2025

Bid Publish Date

19-Nov-2025, 6:31 pm

Bid End Date

29-Nov-2025, 1:00 pm

Bid Opening Date

29-Nov-2025, 1:30 pm

Value

₹4,41,308

Location

BARDHAMAN , WEST BENGAL

Progress

Issue19-Nov-2025, 6:31 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 5

TECHNICAL SERVICES OTHER SERVICE WATER LEVEL RECORDER MICROCENTRIFUGES OPERATION THEATRE

Tender Overview

Chittaranjan Locomotive Works (Indian Railways) seeks an AMC/CMC for a pre-owned Modular Operation Theatre setup, located in Bardhaman, West Bengal. Estimated value is ₹441,308.00 with a quarterly maintenance cadence. The contract accommodates flexible quantity or duration adjustments up to 25% at the issue stage, optionally extending post-issuance within the same cap. The incumbent must establish a local service presence in the consignee state and provide a dedicated support line and escalation matrix. This tender emphasizes on-site service capability, local service office enrollment, and continuous remote assistance to minimize downtime for modular OT components. Unique scope centers on maintenance for a pre-owned modular OT system, with emphasis on service accessibility and responsiveness.

Technical Specifications & Requirements

  • Product/Service: AMC/CMC for Pre-owned Modular Operation Theatre equipment and components
  • Location/Delivery: Bardhaman, West Bengal; local service office required in consignee state
  • Support Requirements: Dedicated toll-free/phone support; formal Escalation Matrix for service issues (4/6 contact lines)
  • Contractual Cadence: Quarterly maintenance; 25% quantity/duration adjustment allowed; post-issue adjustment capped at 25%
  • Vendor Capabilities: OEM-backed service with presence in the state; documented evidence of service capability
  • BOQ/Specifications: No BoQ items specified; emphasis on service scope and post-warranty support
  • Estimated Value: ₹441,308.00; EMD not specified in data; bidders should confirm during bid docs
  • Submission Evidence: OEM authorizations and service certifications may be required for eligibility

Terms, Conditions & Eligibility

  • EMD: Not disclosed in provided data; verify at bid stage
  • Delivery/Service Window: Not specified; bidders should prepare for standard Railways repair timelines
  • Payment Terms: Not specified; bidders should seek clarity on milestone vs. quarterly invoicing
  • Documentation: GST, PAN, experience certificates, financial statements, and OEM/service authorizations likely required
  • Warranty/Support: Post-issuance escalation and dedicated service support expected; local office endorsement required
  • General: Office of Service Provider must be in consignee state; dedicated toll-free line and escalation contact details must be provided

Key Specifications

  • Product/service: AMC/CMC for pre-owned Modular Operation Theatre equipment

  • Estimated value: ₹441,308.00

  • Delivery/Service location: Bardhaman, West Bengal

  • Support: Dedicated toll-free number and escalation matrix

  • Contract cadence: Quarterly maintenance with 25% quantity/duration adjustments

  • Office requirement: Local service provider office in consignee state

  • Documentation: OEM authorizations and service capability proofs

Terms & Conditions

  • 25% contract quantity/duration flex at issue and post-issuance

  • Local service office in West Bengal required with evidence

  • Dedicated toll-free service line and escalation matrix mandatory

Important Clauses

Payment Terms

Details not specified; bidders should obtain confirmation on quarterly invoicing and milestone payments

Delivery Schedule

Delivery/onsite service window to be confirmed; bidders must align with Indian Railways maintenance timelines

Penalties/Liquidated Damages

No explicit LD details provided; bidders should seek standard L1/L2 penalties and response times during final bid

Bidder Eligibility

  • Proven experience in AMC/CMC for modular operating theatres or similar medical infrastructure

  • Local service presence with an office in West Bengal

  • OEM authorizations for modular OT components and maintenance

  • Financial capability to sustain quarterly maintenance commitments

Past Similar Tenders (Historical Results)

5 found

Customized AMC/CMC for Pre-owned Products - MATERIAL SUPPLY; NA; Annual Maintenance Contract (AMC);

Sangli District Panchayats

SANGLI, MAHARASHTRA

Posted: 11 September 2025
Closed: 22 September 2025
GEM

Customized AMC/CMC for Pre-owned Products - Material supply; NA; Annual Maintenance Contract (AMC);

Ratnagiri Zilla Parishad

RATNAGIRI, MAHARASHTRA

Posted: 12 September 2025
Closed: 22 September 2025
GEM

Customized AMC/CMC for Pre-owned Products - Material Supply; NA; Annual Maintenance Contract (AMC);

Ratnagiri Zilla Parishad

RATNAGIRI, MAHARASHTRA

Posted: 25 May 2025
Closed: 5 June 2025
GEM

Indian Navy AMC for PMRTS KENWOOD Pre-owned Equipment Mumbai Maharashtra 2025

Indian Navy

MUMBAI, MAHARASHTRA

Posted: 24 October 2025
Closed: 27 October 2025
GEM

Customized AMC/CMC for Pre-owned Products - AMC of Array Mechanical; Larsen and Toubro Ltd; Annual

Office Of Dg (ecs)

BANGALORE, KARNATAKA

Posted: 27 March 2025
Closed: 3 April 2025
GEM

🤖 AI-Powered Bidder Prediction

Discover companies most likely to bid on this tender

Live AI
Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates on similar AMC/CMC for modular OT equipment

4

Financial statements for the last 2-3 years

5

EMD/Security deposit documents (as applicable by tender stage)

6

Technical bid documents demonstrating service capability

7

OEM authorizations and service center proof in West Bengal

8

Any BIS/ISI/ISO certifications relevant to modular medical infrastructure

Frequently Asked Questions

Key insights about WEST BENGAL tender market

How to bid for the modular OT AMC tender in Bardhaman?

Bidders should submit GST, PAN, experience certificates, financials, EMD, and OEM authorizations. The tender requires a local West Bengal service office, a dedicated toll-free support line, and an escalation matrix. Prepare quarterly maintenance plans and confirm 25% scope flexibility.

What documents are required for the AMC for modular theatre bid in West Bengal?

Required documents include GST certificate, PAN, last 3 years financial statements, experience certificates on AMC/CMC for modular OT, OEM authorization, service capability proof, and proof of a local service office in West Bengal.

What are the key eligibility criteria for this CRM/OT maintenance tender?

Eligibility includes prior AMC/CMC experience for modular operation theatres or similar medical infrastructure, existence of a West Bengal service office, OEM-authorized service capabilities, and demonstrable financial stability to support quarterly maintenance commitments.

What is the estimated value and payment terms for this tender?

Estimated value is ₹441,308.00. Payment terms are not specified in the data; bidders should seek clarity on quarterly invoicing and milestones during bid submission and final contract negotiations.

What standards or certifications are required for modular OT AMC?

Although explicit standards are not listed, bidders should prepare OEM certifications, service center accreditation, and any applicable ISO/BIS/ISI competency documentation to validate maintenance capabilities.

When is the bid submission deadline for the Bardhaman modular OT AMC?

Specific submission deadlines are not provided here. Bidders must monitor the portal for updates and confirm final bid dates during the bid clarification window with Chittaranjan Locomotive Works.

What is the escalation process for service issues in this AMC?

Bidders must provide a formal escalation matrix with multiple contact points and 24/7 toll-free support. The matrix should include stepwise escalation to senior engineering/management levels for rapid issue resolution.

Are there flexibility allowances for quantity or duration in the contract?

Yes, the buyer may increase or decrease contract quantity or duration up to 25% at contract issue, with post-issuance adjustments also capped at 25%, requiring bidder acceptance of revised scope.