GEM

Assam Medical Services Corporation Limited Biomedical Equipment CMC Tender Guwahati 2025 - AGILENT TECHNOLOGIES AMC/CMC

Posted

27 Oct 2025, 11:28 am

Deadline

06 Nov 2025, 12:00 pm

EMD

₹1,36,980

Value

₹68,48,890

Location

KAMRUP , ASSAM

Progress

Issue27 Oct 2025, 11:28 am
AwardPending
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Quantity

28

Bid Type

Two Packet Bid

Categories 2

EQUIPMENT AGILENT

Tender Overview

Organization: Assam Medical Services Corporation Limited. This tender seeks a Comprehensive Maintenance Contract (CMC) for pre-owned biomedical equipment including AGILENT TECHNOLOGIES. Estimated value: ₹6,848,890 with an EMD of ₹136,980. Location: Guwahati, Assam, with a quarterly service cadence and general terms for AMC/CMC in biomedical equipment. The contract includes flexible quantity/duration adjustments up to 25% at issuance and post-issuance, requiring OEM authorization, escalation matrices, and dedicated service support. The opportunity targets authorized service providers capable of structured escalation and post-sale support, with online EMD payments and hardcopy submission within 5 days of bid end date. Unique aspect: focus on AGILENT TECHNOLOGIES equipment maintenance under government procurement.

Technical Specifications & Requirements

  • Service type: Comprehensive Maintenance Contract (CMC) for pre-owned biomedical equipment; quarterly renewal.
  • Product category: Biomedical equipment maintenance (AGILENT TECHNOLOGIES).
  • EMD/Performance: ₹136,980; online RTGS/IMPS payments accepted; hardcopy EMD delivery within 5 days.
  • Mandates: OEM/authorized distributor authorization with full contact details; escalation matrix; dedicated toll-free support line.
  • Contract flexibility: Quantity/duration may be adjusted up to 25%; revised terms to be accepted by bidders.
  • Tender scope note: No explicit BOQ items; focus on AMC/CMC for biomedical systems; supplier must demonstrate service capability for AGILENT equipment.

Terms, Conditions & Eligibility

  • EMD options: DD, FDR, Banker’s Cheque, or online transfer to ASSAM MEDICAL SERVICES CORPORATION LTD; payment proof required.
  • Payment terms: Not explicitly defined; bidders to adhere to standard government AMC payment practices.
  • Authorization: Manufacturer Authorization required; OEM details (name, designation, address, email, phone).
  • Support structure: Escalation matrix and dedicated service line must be provided by bidder/OEM.
  • Submission: Online bid with scanned EMD proof and hardcopy to be delivered within 5 days post bid end/open date.
  • Warranty/Penalties: Not specified; ensure compliance with standard AMC service penalties, if any, as per terms.

Key Specifications

  • Comprehensive Maintenance Contract (CMC) for pre-owned biomedical equipment

  • AGILENT TECHNOLOGIES equipment focus

  • Quarterly maintenance cycles

  • EMD ₹136,980; estimated value ₹6,848,890

  • 25% contract quantity/duration adjustment allowance

Terms & Conditions

  • EMD submission via multiple payment modes with hardcopy delivery within 5 days

  • OEM authorization with complete contact details required

  • Escalation matrix and toll-free service line mandatory

Important Clauses

Payment Terms

EMD paid through RTGS/online or DD/FDR/BC; proof of payment uploaded with bid; hardcopy delivered within 5 days.

Delivery Schedule

Quarterly maintenance cycles; no fixed delivery of goods; service delivery tied to AMC/CMC schedule.

Penalties/Liquidated Damages

Not specified in text; bidders should expect standard performance-related penalties per Assam Medical Services Corporation terms.

Bidder Eligibility

  • OEM authorization or authorized distributor for AGILENT TECHNOLOGIES

  • Demonstrated biomedical service capability

  • Financial stability and EMD readiness

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Required Documents

1

GST certificate

2

PAN card

3

Experience certificates

4

Financial statements

5

EMD documents (DD/FDR/BC/online transfer proof)

6

Technical bid documents

7

OEM authorization for AGILENT TECHNOLOGIES or authorized distributor

8

Escalation matrix and dedicated service support contact details

Frequently Asked Questions

How to bid for biomedical maintenance tender in Guwahati Assam 2025

Bidders must obtain OEM authorization for AGILENT TECHNOLOGIES, submit EMD ₹136,980 via RTGS or DD, and provide escalation matrices with dedicated service lines. Include GST/PAN, financials, and technical compliance proofs. Deliver hardcopy EMD within 5 days of bid end date and upload scanned copies online.

What documents are required for Assam AMC/CMC bid submission

Submit GST certificate, PAN, experience certificates, financial statements, EMD proof (DD/FDR/BC/online transfer), OEM authorization, technical bid documents, and escalation/contact details. Ensure manufacturer authorization clearly lists name, designation, email, and phone number for AGILENT TECHNOLOGIES.

What are the eligibility criteria for AGILENT maintenance tender in Assam

Eligibility requires OEM authorization or authorized distributor status for AGILENT TECHNOLOGIES, demonstrated biomedical service capability, and ability to meet the 25% contract quantity/duration adjustment. Vendors must provide escalation matrices and toll-free support numbers.

What are the key technical specifications for this AMC in Assam

The tender specifies a Comprehensive Maintenance Contract for pre-owned biomedical equipment from AGILENT TECHNOLOGIES; no BOQ items. Focus on quarterly CMC cycles, service support readiness, and compliance with OEM service standards. Specific equipment models are not listed in the available data.

When is the EMD required to be delivered for this bid

EMD can be paid online or via DD/FDR/BC and proof uploaded with bid. The hardcopy EMD must reach the buyer within 5 days of the Bid End date/Opening date; ensure transaction reference is included in bid submission.

What are the payment terms for Assam Medical Services Corporation AMC

Payment terms are not explicitly defined in the data; bidders should anticipate standard government AMC terms, with milestone payments aligned to quarterly service cycles and acceptance of service deliverables per the CMC.

How to ensure compliance with escalation and service support for this tender

Bidder must provide an escalation matrix with telephone numbers and a dedicated toll-free support line for service. OEM authorization and a clear contact point for AGILENT TECHNOLOGIES must be included to satisfy the support requirements.

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