GEM

Indian Navy ISO Certification Services Tender Ernakulam Kerala 2025 ISO 9001 QMS Consulting Initial Audit

Posted

30 Oct 2025, 05:37 pm

Deadline

20 Nov 2025, 06:00 pm

Value

₹57,820

Location

ERNAKULAM , KERALA

Progress

Issue30 Oct 2025, 05:37 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • ISO 9001:2015 QMS consulting and audits for Indian Navy location in Kerala
  • • Combination of initial audit, surveillance audit, recertification, and staff awareness workshop
  • • Contract quantity/duration adjustable up to 25% at contract issue and thereafter
  • • Delivery at KOCHI Naval Base; address mismatch potential — confirm logistics
  • • Dedicated toll-free service support and escalation matrix required
  • • Past experience proofs acceptable include contract copies with invoices and client execution certificates
  • • Mandatory SOW signing and OEM/authorization documentation per ATC
  • • Salary/wages responsibility rests with service provider; statutory documentation and bank statements required

Tender Overview

Indian Navy invites bids for ISO Certification Service including ISO 9001 QMS consulting, initial audit, surveillance audit, recertification audit, and a workshop on awareness of ISO certification for employees. Estimated value: ₹57,820.00. Location: Ernakulam, Kerala 682001 at the Naval Base Kochi address. Scope includes guidance for documentation and ISO implementation; vendor must provide dedicated support channels and a signed SOW. Bidder must accept potential quantity/duration changes up to 25% at contract issue and subsequently. This procurement emphasizes compliance with government quality standards and robust service delivery. Unique aspects include the combination of consulting, audits, and staff awareness training under one contract.

Technical Specifications & Requirements

  • Service category: ISO 9001:2015 Quality Management System (QMS) consulting, initial audit, surveillance audit, and recertification audit
  • Additional offerings: ISO awareness workshop for employees, documentation guidance
  • Delivery location: THE OFFICER-IN-CHARGE, NAQAS, VIMAN GATE, NAVAL BASE KOCHI, 682004
  • Standards referenced: ISO 9001:2015; emphasize QMS implementation and audits; supplier should provide processes aligned with this standard
  • Experience indicators: Past experience proving capability to implement and audit ISO 9001 in government/military environments; submission of relevant certification documents and client references
  • SOW acceptance: Vendor must upload duly signed SOW and RFP as acceptance; dedicated/toll-free support line and escalation matrix required
  • Financial proof: Bidder to demonstrate financial viability; adhere to payment terms and wage/disbursement obligations for deployed staff

Terms, Conditions & Eligibility

  • EMD/guarantee not stated explicitly in data; bidders must upload required certificates and documents as per ATC/NTC
  • Bidder financial standing: not under liquidation or bankruptcy; provide undertaking within bid
  • Delivery/installation: at Naval Base Kochi location; contract quantity/duration may vary by up to 25% at issue and post-issuance
  • Payment terms: salaries/wages paid by service provider to staff deployed; payment claimed with statutory documents (PF/ESIC) and bank statements
  • Past experience proofs: contract copies with invoices and client execution certificates acceptable as evidence
  • Documentation: GST, PAN, experience certificates, financials, technical compliance, OEM authorizations as applicable; ensure all requested documents are uploaded
  • Support requirements: dedicated/toll-free support number and escalation matrix for service support
  • Clauses: acceptance of SOW/RFP; compliance with bid ATCs; escalation and service levels will govern performance

Key Specifications

  • ISO 9001:2015 QMS consulting and audit scope

  • Initial audit, surveillance audit, and recertification audit services

  • Employee ISO awareness workshop and documentation guidance

  • Delivery location: KOCHI Naval Base, VIMAN GATE

  • Support: dedicated/toll-free service line; escalation matrix

Terms & Conditions

  • 25% quantity/duration variation allowed at contract issue and post-issuance

  • Delivery at KOCHI Naval Base; ensure logistically feasible arrangements

  • Mandatory SOW/RFP acceptance and submission of all requested documents

Important Clauses

Payment Terms

Service provider salaries paid to deployed staff first; claim payment with PF/ESIC documentation and bank statements

Delivery Schedule

Delivery and implementation at Naval Base Kochi; no explicit dates provided; survival audits and recertification must align with ISO cycles

Penalties/Liquidated Damages

Not explicitly stated; ensure to review ATC for LDs and performance penalties

Bidder Eligibility

  • Not under liquidation, court receivership, or bankrupt status

  • Demonstrated capability to deliver ISO 9001 consulting and audits

  • Submission of GST, PAN, experience proofs, and financial documents

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates or client execution certificates

4

Financial statements (audited if available)

5

EMD/Security deposit documentation (if applicable)

6

Technical bid documents and compliance certificates

7

OEM authorizations or vendor certifications (if required by ATC)

8

Duly signed SOW and RFP acknowledgment

Frequently Asked Questions

How to bid for ISO certification services tender in Ernakulam Kerala 2025?

Bidders should prepare GST and PAN, IPA/certifications, past ISO project evidence, and financials; upload SOW acknowledgment, OEM authorizations if required, and ensure alignment with ISO 9001:2015 requirements. Include dedicated support details and escalation matrix; respect 25% variation clause during award issuance.

What documents are required for ISO 9001 bid in Kochi naval base?

Required documents include GST certificate, PAN, experience certificates or client execution docs, financial statements, technical compliance certificates, and proof of past projects; upload the signed SOW/RFP and any OEM authorizations requested in ATC; ensure service support contact information is provided.

What are the technical specifications for ISO 9001 services in this tender?

Specifications cover ISO 9001:2015 QMS consulting, initial audit, surveillance audit, recertification audit, and employee awareness workshops. While no detailed product specs are listed, bidders must demonstrate capability to deliver audits to the standard and provide documentation guidance per the SOW.

What are the delivery terms and location for the Kochi tender?

Delivery/implementation occurs at THE OFFICER-IN-CHARGE, NAQAS, VIMAN GATE, NAVAL BASE KOCHI, 682004. Transportation and installation logistics should be planned to align with naval base access; ensure staff payroll compliance and statutory filings are maintained.

What are the EMD and financial requirements for this ISO bid?

Exact EMD amount is not stated; bidders must submit required financial documentation and demonstrate financial viability. Payment terms require salaries to be paid by the service provider with PF/ESIC documentation and bank statements for reimbursement claims.

How will the 25% contract variation clause affect bids?

The buyer may increase or decrease the contract quantity or duration up to 25% at contract issue and post-issuance; bidders should price flexible delivery and plan resource allocation to accommodate changes without compromising ISO audit timelines.

What kind of past experience proofs are accepted for this ISO tender?

Accepted proofs include contract copies with invoices and bidder self-certification, execution certificates by clients, or other documents confirming contract execution such as third-party inspection release notes; ensure these are readily verifiable.

What constitutes the SOW acceptance requirement in this procurement?

Vendor must upload a duly signed and stamped copy of the SOW and RFP as acceptance of all terms; ensure the document reflects audit scope, workshop content, and documentation guidance as per the ATC.

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